I'm trying to book a stay near where my wife is traveling tomorrow. It sure would be nice to have a map view of where all the properties are to understand the relative distance.

Other chains have that functionality. Marriott.com even has a "Map View" button. But apparently that actually means "big blank white screen View." In 4 browser, including Edge, the second time I've ever booted it up, so not an add-on, ad blocker, etc., issue.

I guess I'll just copy and paste every address into Google maps and make up my own Map View.

Or book elsewhere.

i just used the map view earlier this week to make a booking....just tried it again & it seems to be working fine with the firefox browser....

I find it interesting that for all the kvetching here, the last three properties I've stayed in (over three states in the last three weeks) have all had full parking lots; the website can't be that broken.

It wasn't working in Chrome for me a couple days ago, Firefox worked fine and both browsers are working today.

The website now displays my reservations but the app will not. Tried logging out, clearing the app cache, etc. no dice.

Our apologies for any inconvenience. As it says in the wiki, if you are having an issue with any of the Marriott Bonvoy apps, you can send the following information directly to the Marriott Bonvoy App team at [email protected]:

-What device and operating system are you using?
-What version of our app do you have installed?
-What is the problem you have encountered?

Anyone care about the website? Or do we just report mobile app issues?

To me, sometimes works, sometimes doesn't = doesn't work.

The fact that it works now doesn't help me last night.

Yep, the Kettles usually book via OTAs, which somehow manage to create websites which work, reliably, can sort by price, post stays properly, across multiple chains. Yet Marriott can't do this for a single system.

... then maybe you and your extraordinary insight (the one that lets you know they're all "Kettles") should be using an OTA site by now then since those seem to work?

its not just the fact that it works 'now'....i only use firefox & have never had a problem loading the map....

i hate the marriott website....i think its terrible....but it doesn't change the fact that the map function has always worked for me whenever i have tried it....

I think so... based on how the functionality of the website has been the same (broken) for over a year and the almost all of same issues still exist since they rolled out the new site, its obvious that Marriott is not expending any resources to fix it.

My MAP view has not worked for over a week. When you click on it the best I get is the list of hotels on the left and a blank screen on the right. Anyone else have this issue?

The map has been flakey for me recently. There are a some recent posts in this thread about it. Switching browsers (not working in Chrome, working in Firefox) has worked for me