Not able to use mobile check in this morning. I am assuming it’s related to the same issues others are posting about.

No issues here. Is it the same problem I identified in post # 1126 and 1127? I still have to use that method to log into my account.

Not for me, at least. I do start on the app with the same problem - but when I clear the info and try to login I still get an error message. On the website I just get a "Unable to sign in" message no matter what I do.

Same problem, getting the unable to sign in message....how frustrating.

Website and app currently down (as of just before posting this) for me as well. I was able to check in online about an hour ago for my stay starting tomorrow.

I can log into the website, but I can't make a points booking currently. Which is probably a good thing, since 35,000 points for an airport Marriott is crazy.

Only if I clear remembered details first.

Can't log into Bonvoy account.

Still can't log in and CS is saying try again tomorrow because we do not have an online help desk! :mad: All CS agent said she could do was reset the password which I do not want since I've done that far too many times due to their crappy website. If they can't fix their website IT issues, maybe they should include everything on the app like listing the free night vouchers.

I just want to make sure you’re not having same problem as me described in posts 1126-1127 as it still hasn’t been fixed. I apologize if you’ve already seen that.

Thanks for reposting this since I did not see it before! Your work around did the trick so thanks! Their IT really is a joke.

margarita girl's workaround does indeed work to get you signed in despite bonvOY's really stupid and annoying new "feature". Unfortunately the "remember me" check box has to be unchecked every f&%$#@ time along with clearing the remembered user hyperlink. One of Arne's many innovations?

I only scrolled back a page so this may be well known.

I transferred a few Amex points to top off for a reward room about 10 days out. The website did not show the transferred points. So, given the proximately, I could not book. The app showed the transferred points so it allowed me to book but did not attach the certificate.

I called in and the solution is to wait a day and call back if it doesn't automatically happen.

It's not going to happen automatically lol. You'll need to call back in unfortunately.