For about 3 days now, when I try and see my activity, I get an error message "We’re temporarily unable to display the information you requested. Please try again later." I've tried from different browers and get the same message. On my phone, I get "There seems to be a connection problem. Please wait a moment and try again".

Wife's and daughter's accounts don't have this problem. Just mine.

So frustrating. Seems like points/nights have gone up, but I have no idea from which stay.

Same here. Two days and counting for me. Click on activity and get the same message you're getting....

Yep been at least 2 days for me too.

We're seeing similar results in our office. Some accounts are working flawlessly right now (this probably will change next week), while others can't show reservations or have trouble logging in.

i've been getting the same error message for the last 2 days now....its very frustrating when you can't tell which stay the points are increasing for....

Its an utter mess and getting worse. Yesterday I called Customer Service for assistance with my 'activity' as I had not been able to access this for 3 days and also had a question about an existent reservation. The first agent said that they couldn't answer my question as they "were just a temp and that everything was a mess". She then proceeded to tell me that when she opened up the reservation that I had a question about it showed as being CANCELLED. I told her that it was ludicrous as I could see the reservation and it was ACTIVE on my account. She then looked again and noted that it was active on her summary screen but when she opened it it showed as CANCELLED. She then passed me to a supervisor who initially had the same response re the reservation being CANCELLED. Upon further examination it appears that there are 2 reservations with the same confirmation number (and wonder how many others will have this problem!). The agent summary screen shows the correct information for my reservation in Asia (Starwood hotel); the detailed page shows a cancelled reservation in Europe (Marriott hotel) that was not made by me and BOTH have the same reservation number! I can hardly wait to see what happens when I try to check in later this week!

The good news is that I can still see my activity, unlike a lot of people here. The odd news is that I've suddenly got a whole bunch of Emirates and China Eastern activities over the last month post when I don't fly with either. Anyone else had the same? I suppose I should mention this to my Ambassador, as presumably they belong to someone else who isn't getting them. Farcical.

Updated the apps to the most recent version and now neither one of them is capable of showing my account activity/a red bar pops up at the top saying that the service is unavailable. Logged onto the website now and I have no account activity and this error message:

"We’re temporarily unable to display the information you requested.
Please try again later."

And of course, status.marriott.com yields the following message:

All systems go

Reservations, members accounts, and other major system functionality are all up and running at this time.

Shoot me. How can so much go so wrong so quickly so often?

khabah

This is a new one for me: Was looking at a JW for a possible reservation and it said "We look forward to welcoming you" and then gave dates of my "next stay." BUT I don't have a reservation at that hotel...in fact I've never stayed at that hotel.

The dates did match my next Marriwood stay, but at a Westin in a different country...not at the JW.

Unfortunately, I can't look at my upcoming reservations to make sure the reservation is what it should be.

Sigh.

I have the same issue through the website. But the mobile app is showing my activity.

I'm still waiting on three stays to post and a refund of points from another hotel stay that went sideways. I've not seen any movement (emails, phone calls, etc.) on these so I'm going to have to call the useless help desk back now which is really infuriating since they have turned into a completely helpless desk. PP status means nothing.

-RM

Hurry!!
 

I just pulled up my account and I am NOT seeing the dreaded "We’re temporarily unable to display the information you requested. message! Don't know if this is for all accounts. Don't know how long it will last. But thought I'd pass it along. I fear the times the site is working will be outweighed by the times in isn't working for quite awhile.

Same here. I was seeing this on my SPG account the last few days but today it is showing my most recent stays (which had added to my points total earlier but didn't display itemized until today).

Hong Kong properties not available through Marriott.com
 

Under the "Find & Reserve" tab, if you choose Hong Kong, no hotels will show up on the next screen for any dates, but rather the error message "Let’s try something else. If you’ve entered the right city, state, country, point of interest or airport code, we may not have a hotel within a 50-mile radius. Check our hotel directory for other locations.". One can, however, reserve Hong Kong properties through the individual web pages of the hotels, but not through the Marriott site.

I saw someone discussing this already somewhere. They seemed it to be an issue if you select SAR versus Mainland China, or something like that.
Whatever system Marriott is using to populate the location tab is crappy. I yearn for a return to recognizing airport codes....

I had the same thing and it gave me a scare. Then I realized that the same message, with the same dates, appears every single time I click on a Marriwood/ Starriott hotel page It seems like it is a non property specific section that shows up whenever you are logged in. As I said I had quite a scare about needing to cancel non existent bookings. Just another asinine feature on a very unhelpful website overall.