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Originally Posted by Michilander
(Post 30181619)
All the reservations at legacy SPG properties went missing from both my account and my wife's this morning. Can't even find them on the SPG side of either account. Anyone else?
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Originally Posted by Michilander
(Post 30181619)
All the reservations at legacy SPG properties went missing from both my account and my wife's this morning. Can't even find them on the SPG side of either account. Anyone else?
|
Originally Posted by Michilander
(Post 30181619)
All the reservations at legacy SPG properties went missing from both my account and my wife's this morning. Can't even find them on the SPG side of either account. Anyone else?
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Originally Posted by Michilander
(Post 30181619)
All the reservations at legacy SPG properties went missing from both my account and my wife's this morning. Can't even find them on the SPG side of either account. Anyone else?
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WOW!
Originally Posted by SanDiego1K
(Post 30181072)
I received the following cancellation notice for a hotel that I'm allowed to cancel up to two days before arrival:
If you cancel after 12:00 PM hotel time on Sun, 09 Jun 2019, the forfeiture amount will be a 90 night stay. There may be additional applicable charges and taxes. A person reported a similar cancellation notice at Al Maha (Dubai) in a thread on the property. |
Originally Posted by SanDiego1K
(Post 30181072)
I received the following cancellation notice for a hotel that I'm allowed to cancel up to two days before arrival:
If you cancel after 12:00 PM hotel time on Sun, 09 Jun 2019, the forfeiture amount will be a 90 night stay. There may be additional applicable charges and taxes. A person reported a similar cancellation notice at Al Maha (Dubai) in a thread on the property. |
My year-to-date spend figure doesn't include any of my pre 8/18, legacy SPG spending.
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Originally Posted by hockeyinsider
(Post 30183756)
My year-to-date spend figure doesn't include any of my pre 8/18, legacy SPG spending.
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So it’s not so much a website issue, but i think it counts as related. I merged my SPG and Marriot Rewards Accounts. Because of what I used them for(prior to the merger I only used Marriott for business stays) and when I set them up they used different email addresses. I decided I wanted to change the email address of my new merged account to reflect the SPG address. U fortunately this threw a duplicate error - on phoning MR it turns out they couldn’t do anything, and it was a known issue. In the end I used a third email address and changed fine - if you’ve already merged I suspect that this will only inform you of the problem if you need to change your email and you had two different emails and you want to change the email for your new merged account to the one you didn’t use. My solution was to create a brand new email address and this solved it, hardly elegant, but it worked work. |
Marriott site redirect me to SPG legacy booking engine to book. In the middle of edit the dates, the calendar lost the bottom half. I cannot get it back, eventually abandoned the reservation attempt.
Logged in SPG site instead (I have not combined accounts yet) and was able to make the reservation. In doing so I self-downgraded myself as SPG site only shows P versus Marriott site shows PP. Also, the award night availability on room types has more options if you are on the SPG site. On Marriott site it only showed one type. Then I could not even finish the booking. How much longer it will take for the SPG properties finally migrate to Marriott booking engine? I think everyone's tolerance and patience are running thin now. |
Can't login to my rewards account on my pc on chrome or edge normally. It won't let me put anything in either box for my email or rewards number and password. So I have to just click on sign in and then it tells me to try again with a red message and then I can type my email or rewards number in the box and password. But what's going on with this site recently? So annoying. I can login the right way on my android phone though.
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Originally Posted by mikebor
(Post 30190817)
Can't login to my rewards account on my pc on chrome or edge normally. It won't let me put anything in either box for my email or rewards number and password. So I have to just click on sign in and then it tells me to try again with a red message and then I can type my email or rewards number in the box and password. But what's going on with this site recently? So annoying. I can login the right way on my android phone though.
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Can't sign in today
Unable to Sign InThis service is temporarily unavailable. But don't worry, we're on it. Please try again later. Back to sign in |
On the bright side, the first stay we booked at an SPG legacy property through my wife's Marriott account just posted to her Marriott account. Nights, points, dollars toward Ambassador all look right. We have not combined her accounts, yet.
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Sort By Price Option - Gone?
I was just on the website looking for a place I need in a couple of weeks and noticed that the Sort by Price option appears to be gone. I could sort by 'Distance, City, Brand, Guest Reviews and Rating' but not price. Hopefully this is just a glitch and will get corrected.
Also I can't seem to find any quick link to send feedback on the site to see if this issue can be addressed. Update - I found a link to send them an email off the Help Section. Really surprised there is not a sidebar link for site feedback. Most of the other websites I use have an easier way to provide feedback. |
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