I can't even start a Marriott or an SPG android app today - immediately get "app has closed".

I cannot do a date change on an existing SPG property booking booked thru Marriott account.

The system redirected me to the SPG old booking engine, but the change would not go to NEXT no matter what. I ended up canceling the booking to rebook the new date.

Is anyone else having issues with point totals changing with no corresponding entry in the activity ledger to know why?
This is making me crazy...

Yes, it's crazy, but the process used does not compute the totals shown on the website from the transactions shown on the website. From what I've gleaned, they pull both of these items from the back-office system and not necessarily at the same time. So there can be a disconnect between two total snapshots and the transactions listed. So using Marriott Math, 1 + 1 does not need to equal 2. The upside to this process is our true data is not exposed on the web and subject to devastating hacking (vs non-devastating hacking). Should things go sideways they can initiate a total refresh and be back up and running in short order. Unfortunately, with all the efforts merging MR & SPG, they are making changes to the back-office systems (as they should) and we only see the results as sweeps are done to update the web servers.

If things don't add up right now, wait a day or two and it should catch up. If you get a gut feel (technical term) that something is wrong, then calling in or emailing may be wise. Fortunately, the CSRs have access to the back-office servers and those are updated much more frequently.

If yours went up by a few hundred or thousand points, it may be missing Plat amenities from Aug/early Sept...I had 1,700 points worth of them post last week.

Interesting. Thanks for the insights, though from a member perspective, it makes things very confusing. Hopefully at some point they get things updating at the same time.

I noticed this one as well last week, but now point total went up by thousands from yesterday, with no corresponding activity entry.
I was promised 5,000 points for a service failure back in August (pre-merger) that never posted. I also have stays that have not posted.
No idea if it is one of these, or something else.
Makes me nutty when I can't reconcile what is happening with my account.

total frustrated with SPG
 

I used point to book my new year hotel. I tried to remove 1 date from the reservation. The website will not allow me to do. I do not want to cancel my reservation because the hotel is full. The call center tell me to check the website every day to see if it is working.... Is there a technical folk to call the spg regarding bugs to the website. Also, it will not allow me to add dates to the reservation when the hotel is full.

I don't think Starwood has ever allowed this. I'm sorry, I know this is frustrating, but it is how it has always been. I've made some 2019 award bookings one night at a time, booking sequential nights. It's a pain but it gives me an easy way to knock of the first or last night.

Internally, they must be tracking a drop in reservations.

Trying to make some reservations .... on the website, my preferred choice, once I try to select brands it tells me no hotels are available in NYC. And, of course, can't hide hotels that don't have my corporate rates available or sort by price. On the app, only SPG properties show up. Then, if I use a MR corporate rate code, it only shows MR properties so I have to then use a SET code if I also want to see SPG properties.

This was never possible - quite frustrating. Try calling the hotel directly and speak to in-house reservations. They might be able to do something, but other than that, unfortunately, cancel and rebook is the only option with SPG/Marriott.

LOL My point total went up again overnight...couple thousand.
Still no activity posting on my ledger.

+1 -- The hotels can easily modify reservations for you. I've had to do this multiple times in the past month with the hotel being sold out. Likewise, sometimes calling the hotel when it's showing booked on the website can also sometimes yield a room.

Just tried booking the Imperial Hotel in Vienna from the 28th Sept to the 30th and I'm getting all kind of weird effects.
Booking for two days gets a rate of around €500 a night. Fine.
If you click points, it says 50,000 and underneath that the rate is €420 a night, but then sometimes it comes back and says no availability
if you select a single day, there is no availability on Friday and a rate of €380 on Saturday (and now €436 vs. 2 minutes ago)

Booking aborted. I'll try to call the Ambassador line later today.

So finally had a stay post on the ledger, but doesn't seem to be increasing my total number of nights now...
How can anyone keep track of this nonsense?

Just like your bank account. Keep a register that tracks transactions and totals. Even something like a Quicken account is usable where you have pending transactions and cleared transactions. Yes, it would be nice, maybe even expected that the online account is current and accurate. But it's been proven that is not the case. Personally, I maintain an Excel spreadsheet that shows what has posted or not posted, but also what's booked and expected to be booked (waiting for availability, rate reductions, flight confirmations, etc.) so I can forecast where I expect to end the year. I hate getting to December to find out I'm just a few nights short of making tier. I found spending time keeping this up to date was less time-consuming than fighting with CSRs to chase down temporary glitches in their systems.