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Originally Posted by UA-NYC
(Post 29871376)
Just when Marriott was making progress with sending out folios morning-of checkout too...three stays, three different brands this week, no e-mails morning of or any yet at all. Shame.
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Originally Posted by jeanie
(Post 29871701)
Something similar happened to me. However, I did request a printed receipt from the front desk each time. The last time, I got the email after the receipt was printed. However, for the first 2 stays, I never got an emailed receipt at all. But I have had billing issues before, so I won't leave the hotel without either a hard copy or email of my final bill.
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Now Marriott is doing four hours of maintenance on their website. Isn't this an awful lot of down time again? Instead of maintaining this piece of junk, they should just trash it and use the Starwood website. |
It's now four and a half hours after the four hour shutdown was supposed to end and the marriott website is still dead. I hope this is costing them a lot of money. |
Originally Posted by MSPeconomist
(Post 29872898)
It's now four and a half hours after the four hour shutdown was supposed to end and the marriott website is still dead. I hope this is costing them a lot of money. |
Originally Posted by UA-NYC
(Post 29872927)
Working fine for me, I just have to log in twice for it to stick
Is the typical Marriott customer supposed to know this somehow? BTW for at least most of the outage overnight and this morning, there was nothing shown on the website to allow me to log in. That might have changed very late in the down time and very recently today I saw both the log in little box and the announcement that the website was dead being displayed simultaneously. |
Originally Posted by UA-NYC
(Post 29871376)
Just when Marriott was making progress with sending out folios morning-of checkout too...three stays, three different brands this week, no e-mails morning of or any yet at all. Shame.
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Originally Posted by UA-NYC
(Post 29871717)
Yeah I got printed receipts from all...I don't trust Marriott IT. Been years since I took a printout from Starwood...
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Have they done away with the "you need X more points for an award, click here to redeem when you get them" - I need 3,000 more for an award, and it's only showing me an option to buy them right now.
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Wanting to make a reservation using a CAT 1-5 cert. I can't see a way now on the website to attach the certificate instead of it pulling points. Am I just missing it?
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Can't log in
Just tried accessing my MR account and told I can't log in. States they are aware and working on resolving.
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Lots of problems using Marriott Dot Bomb today. Did get a reservation booked but never got the confirmation email (important for me since that's how I organize everything via TripIt). Went back to the website and trying to 'Send email' with my reservation and when I hit submit nothing happens.. on Chrome, Edge and Internet Explorer.
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Originally Posted by pitflyer
(Post 29896353)
Lots of problems using Marriott Dot Bomb today. Did get a reservation booked but never got the confirmation email (important for me since that's how I organize everything via TripIt). Went back to the website and trying to 'Send email' with my reservation and when I hit submit nothing happens.. on Chrome, Edge and Internet Explorer.
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Originally Posted by goodeats21
(Post 29883037)
Wanting to make a reservation using a CAT 1-5 cert. I can't see a way now on the website to attach the certificate instead of it pulling points. Am I just missing it?
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Well, on the positive side, I got an email with my bill this morning!
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