Maybe they DID fire everyone and this is what we got.

So it's not just me. I have been trying all weekend (different browsers, mobile site, etc), and I thought I was a total spaz. I still can't book. Sigh.

l had no problem getting on the Marriott site earlier today, but I can't get on the SPG website.

And that they are still on Eastern Standard Time (UTC-5) in the middle of summer. :rolleyes:

I had trouble attaching my awards certificate and tried several times through the website.. they are definately having issues but i have been able to book in general. I guess it depends on what day and time you get on. I eventually just called and did it through an agent.

Unable to log in
 

Is anyone else unable to log in to Marriott.com?

I can log in, but the website is absolutely useless for doing anything. Keeps giving a garbage ' Our server is being stubborn, please try again' error when trying to book, and then if it actually returns a list it errors out when trying to reserve the actual room. Pathetic.

https://cimg4.ibsrv.net/gimg/www.fly...bdda447270.jpg
Yes..

Just got the e-mail from MR that the cutover is on August 18th:
https://cimg2.ibsrv.net/gimg/www.fly...46cdcedfab.jpg
How will anyone know if the system(s) are or are not working as intended?

David

Can't sign in again this morning.

Is it working for everyone else?

I was able to log in just a few minutes ago.

I can sign in but can't make any reservations. These outages must be costing millions.

wonder if it is in the 10k?

I am holding off on making any Marriott reservations for the next couple of months and the only ones I have in the pipeline are in November and December. Hopefully things will be straightened out by then. I am tired off fighting the website and MR,when points don't post correctly or at all.

As of today, I am still missing points from June and July and contacting MR is next to impossible.

Hilton is getting most of my stays,along with a few IIHG nights.

Currently receiving a " We are temporarily unable to process requests for rates and availability." message when searching for hotels. Been getting it for nearly an hour now.

I'm not sure if the hotel did me a favor or the website's borked, but I went to make a booking at a hotel I like yesterday and the website said it was sold out, as was everything in that city.

Called up the hotel directly and a front desk clerk I've befriended answered the phone. I asked if they had rooms available. No problem for her! She booked it and it showed up on My Reservations on the website almost immediately.

If I hadn't called the hotel, that business would have likely gone to the Hilton property down the street.

I think my (our?) real gripe about all of this is...that it's STILL an issue after many months, if not years. We've all been through airline mergers & such and experienced glitches in those, BUT it didn't go on perpetually like it does at Marriott. UNlike the airline mergers, Marriott's website and IT issues seem to be getting worse.