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-   -   Marriott.com website : bugs, glitches and outages (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1911847-marriott-com-website-bugs-glitches-outages.html)

TerryK Jul 26, 2022 5:56 pm


Originally Posted by crimsona (Post 34367364)

Access Denied

You don't have permission to access "http://www.marriott.com/aries-reservation-black/v1/submitReviewDetails.comp" on this server.Reference #18.5c9a3b17.1656119962.492046b

Same here. Probably in retaliation for my complaint about not able to display special rates. :):p

PES_B1 Jul 27, 2022 8:22 am


Originally Posted by TerryK (Post 34461276)
Same here. Probably in retaliation for my complaint about not able to display special rates. :):p


I contacted my browser(Yandex)'s support team about it, and they replied:
https://cimg4.ibsrv.net/gimg/www.fly...8bc155d57a.png

This problem was resolved, at least in my scenerio.

uclacolumbiaunc Sep 6, 2022 11:47 am

marriott website bug?
 
I am noticing Marriott full website (not app, nor mobile version) are not showing price in point even though I selected Use Point / Awards... I would have to go to app to get pricing in points.... is anyone else seeing this?

nacho Sep 6, 2022 2:49 pm

Yes and it has been fixed now.

ryno Sep 6, 2022 10:06 pm

Yes, but if you keep moving and select "price", it offers the price in points. And, oddly enough, offered me a saver option at the STR in Venice. So, maybe it's not working, or maybe it's working out really well (for me).

TXJeepGuy Sep 7, 2022 8:12 am

Got over 50 nights over the weekend. Log in today, confirm 52 nights, go to the membership landing page it says I get to select my 50 night gift, click on that, get told I'm sorry you're not eligible.

Hoping its a timing thing and it will work tomorrow but I'd like to maybe try to use some SNA's in for a trip later this month.

GundamWing01 Sep 10, 2022 3:43 pm

gawd. so tired of marriott IT. still broken website. cant do anything. but app seems somewhat functional.

rylan Sep 22, 2022 11:50 am

Website keeps showing availability at properties for points, but then when you actually click on the 'view rates' button it comes back saying no rooms available.

thebackcourse Sep 22, 2022 12:11 pm


Originally Posted by rylan (Post 34621783)
Website keeps showing availability at properties for points, but then when you actually click on the 'view rates' button it comes back saying no rooms available.

That happens when a hotel has just recently ran out of redemption. The system thinks they still have them, but then when it actually checks the current availability, there's not any. It's not "glitch" per se. It's been that way for the better part of 4 years.

rylan Sep 23, 2022 7:25 am

I see this going on at some hotels/regions for weeks and months now however. Its not just behind by a day or two.

jah718 Sep 28, 2022 5:12 am

Misleading / incorrect points being shown on Marriott website
 
Hi all,

Has anyone else noticed the annoying trend of searching for a hotel on the Marriott website, being shown a points rate of "from X points per stay", only to find that when you click in, the rate is actually a cash + points rate. For example:

I search the AD Edition and it shows there is a Points Saver rate from 77,600 points per stay.

https://cimg2.ibsrv.net/gimg/www.fly...bb49d1b9aa.png

But when you click in, the cheapest points only rate is actually 97,000 points:

https://cimg3.ibsrv.net/gimg/www.fly...ac065038d0.png

And the 77,600 points rate is actually a cash and points rate, and not actually even a Points Saver rate at all. The only actual Points Saver rate is 110,400 points.
https://cimg5.ibsrv.net/gimg/www.fly...a43446f984.png

UA-NYC Sep 28, 2022 1:40 pm

Looks like a classic Marriott bait & switch to me

Keyser Sep 29, 2022 3:52 am


Originally Posted by UA-NYC (Post 34638722)
Looks like a classic Marriott bait & switch to me

I agree. Saw what I thought to be much cheaper rates for an upcoming stay in Paris only to realise that they were cash+points rates.

goodeats21 Sep 29, 2022 4:47 am

Seeing instances of property showing award night availability in search results, but when clicking on continue to book the hotel, red box comes up:

Unfortunately, there are no redemption rates available for the dates you selected. To book with points, please change your dates or search nearby hotels
Intermittent, but irritating.

jah718 Oct 4, 2022 12:04 am

Here is another example of Marriott pulling a bait and switch, but this one is even more infuriating, as the advertised rate is not available at all, not even as a cash plus points rate. I am not sure if this should even count as a "glitch" or if it is being done deliberately.

https://cimg5.ibsrv.net/gimg/www.fly...185a827ecb.png
Westin Dubai showing as from 100,000 points for the stay.
https://cimg6.ibsrv.net/gimg/www.fly...03909b4aeb.png
Click in and it is now from 120,800. Absolutely ridiculous and dishonest tactics.


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