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Search has been down all day for me:

Our server is being stubborn, please try again

Surely I am not the only one? I mean, how many millions of dollars in revenue per hour does Marriott lose when you can't book a room?

marriott.com login issues
 

Anyone else experiencing this? Both Safari and Chrome, and now Firefox too. I click on "sign in or join" link, overlay appears, but never fully renders. I've cleared cache / cookies, etc and still no luck.

https://cimg2.ibsrv.net/gimg/www.fly...7ddaab419a.png

Same issue for me.

What a colossal waste of time. Last night, site wouldn't let me log in. This morning - fine - found a hotel to use my 35K cc night. Booked it for 2 people. One room, 2 people. Simple. I receive confirmation to see res is for 4 people (apparently for my orgy on 1 king bed ?) I try and modify res online. No luck. I try and cancel online. No luck. I search for a Marriott elite number (which I've never used since SPG merge, I think) - that took awhile. I call, only to have about 2 minutes of phone tree and then 8 minutes of hold. Agent wishes me a good afternoon (at 9-ish AM in my time zone) and does the normal ego stroking regarding my loyalty, lifetime status, etc, and tries to change the res to 2, to no avail. He also tells me that I won't have a problem at the hotel, and max occupancy for the room is 3 (which begs you know what question - it allowed a res for 4, so it seemed). Not wanting an issue @ check-in (i.e., what must a hotel think when someone books a king bed for 4), I called the hotel. It shows as 2 on the hotel's end, and she said she's been receiving a lot of calls about this.

So, summary:
Book for 2
Marriott's system shows 4 - both online for me and central reservations
Central Reservations can't fix anything
Website won't let me change or cancel
Hotel shows 2

And now, I'm wasting more time telling you all about this!

The website has been and continues to be a mess ever since Marriott rolled out the 'new and improved' version way back after they acquired SPG.

Just had a similar issue. Does your reservation show any sort of upgrade (ie better view)? I’ve noticed this sometimes happens when the hotel touches my reservation ahead of check in.

Didn’t try to modify my reservation as it only occurred a day or two before check in and we had no issues although I did monitor to make sure my King didn’t get changed to two Queens.

Currently waiting for them to figure out a glitch where are my credit card got charged for a Homes and Villa booking, but the reservation never got made.

I can't book anything tonight
 

Whether cash or points, there is no "time is running out" countdown and both "book now"s are greyed out so they can't be clicked.

I did call in and had it reserved with no problems but is anyone else having this issue today?

I am able to search cash or points and get to the booking screen with the timer ticking away, so looks like it is not a problem for everyone.

I was having booking issues on Wednesday morning. Marriott IT playing around with stuff this week I guess.

First time noting this thread and I haven't read through it, so apologies but...
Can I assume that everyone else also has a god awful experience when it comes to comparing stay options, particularly in the map view?

1 - Paging of the results means that in map view you only see a particular number of possibilities at any given time
2 - The map itself is infuriatingly sluggish and non-performant generally
3 - No ability to see both points *and* price simultaneously (map)

And just in the list view, no ability to use multiple rates? (I realize the app does this for the record)

Interesting on what the website says I need to do (spend) $19.9K (ok) but only _19_ more nights to get to Ambassador - did the number of nights go down?

David

Hello,

Does any one know how to permanently clear "remembered accounts"?

Every time I try to log in I first have to click the "clear remembered accounts" button, after which my current log in details pop right in place.

Thanks for any replies,