Can't login
 

Can't log in to my account using MS Edge, Chrome or Safari this morning. App seems to be working OK.

Figured out what is wrong and how to fix it. Instead of showing my usual Marriott 9 digit number (123456789), the website is now showing 123******. That box seems to be greyed out and I was unable to log in with that number or change it. However, if I scroll to the bottom, there is an option to "Clear Remembered Account" and that will get rid of 123****** and allow me to enter my correct number.

Just more Marriott IT muppettry.

I noticed this as well. After years and years of me checking the "remember me" box and not remembering me, it finally remembered me. But it puts my number in instead of my email address.

Total crap.

I spent too much time trying to log in today with this latest bonvOY "enhancement." I used to be able to toggle family accounts and passwords but that feature is now disabled.

Marriott website still a hot mess...
 

Every week (sometimes every day) I get some new treat.

Tonight it was "unable to sign in". I see that periodically on a hotel site which is probably the largest in the world.

Sometimes it just forgets who I am. Sometimes it shows no availability for a hotel for a full month. Next day it's available.
This on top of the major devaluation of points by an increase in cost. Yes, I came over from Sheraton and will be leaving at the next reservation. Not happy.

Main thread:

https://www.flyertalk.com/forum/marr...ebsite-76.html

It should work if you click "Clear Remembered Account" first.

My greyed 123****** has a “(Account formerly affiliated with SPG.)” footnote, which true, but I have no idea why it’s there or what benefit it brings.

For anyone who uses an iPad (for example) with “Touch ID to use Password” authentication, this ‘enhancement’ breaks this too. :(

Is anybody unable to sign in to their account via a computer (not the app)? I am getting an, "Unable to Sign In" error.

Thanks for confirming. I got freaked my account was being hacked or something but don't want to initiate password change out of fear of getting locked out if its some IT Glitch going on.

I'm getting it on both the App and via a computer (using Chrome).

Same in the UK. Trying to book a room for tonight but unable to go through the login process.

Bit silly have to go to flyertalk to see if something is up instead of MR posting something on their homepage about it :(

Similar issues for me. The app at least asks me for my password (which it is supposed to have saved) but won't let me in.

As for the website, I got a 404.

Good stuff.