The Marriott site truly does suck...once again they're having technical issues and can't login via app or website.

Was wondering if it was just me. Haven't tried the app, but can't sign in now, either. Just tried multiple times and keep getting 'Unable to Sign in' on both Safari and FF.

Tried to book a room for October time frame using points. Marriott website displayed rates and availability across various hotel choices. When I tried to log in to complete the booking, the website returned an error message. After few tries without success, I then tried using Marriott app, but the app could not complete the booking either.

I finally had to call Marriott customer service in China and the representative said that Marriott system is under maintenance and even she would not be able to complete the award booking for me!!!! Really? System maintenance at 10:00 AM China time (10:00 PM EDT)?????

If this was really a scheduled maintenance, why wouldn't Marriott's site at least return a message telling customers that the system is undergoing routine maintenance?

It has been frustrating trying to be Marriott customer lately.

Hooked!

Just tried and failed to log in three times.

Same. App and website. Getting the extremely descriptive

Unable to Sign In

Come on Marriott, this is getting aggravating !

Also can't sign in to either app or website. I'm getting 'connection error' on the app and 'try using member number instead of email' on the website.

Website and app appear to both be offline.

I've been trying to make a reservation for almost 2 hours and check in for another one... Can't log in anywhere.

cant make a booking on the site or the app! insane!

this is my second time posting in here about inability to make a booking. WHY OH WHY did I leave IHG for this .... show!

For me as an infrequent user of Marriott, but more frequent user of various other brands, this experience has left me with a bad taste. The website problems, I could have excused. After all, websites aren't perfect. It is a little odd the website cancel function did not work multiple times on different days but still, websites aren't perfect.

The phone rep who claimed it was cancelled but actually did not cancel it and who claimed they do not provide a cancellation number is what I have the biggest problem with. What if I hadn't double checked the next day? I'd be hit with a no show charge of hundreds of dollars. The property couldn't have re-sold the room. All due to a phone rep who did not do their job correctly. I'm sure it happens. Just frustrating to be at the receiving end of it.

Can't log in. The emails and or Marriott numbers for both my husband and I have all but disappeared on the automatic population too. There are emails and spg numbers populating now that I have never seen come up before. It is beyond frustrating when trying to book hotels and or make changes to reservations and it is not possible! I keep telling my LT Titanium husband to jump ship to another hotel group...now!

Hyatt has been great! The grass can be greener...I will have earned 5 total free nights in my first 6 months of membership & stays with them. Globalist is an amazing top tier.

Or Hilton, get the credit card and get (a weaker admittedly) top tier status for basically free, and give them a shot for a bit.

If you are LTT, frankly you have very limited reason to give Marriott ongoing business.