Originally Posted by KRSW (Post 37644046)

I had an interesting one over the weekend. Multiple hotels were showing no rooms available at Marriott.com, however the Android app showed availability, confirmed by the hotels.

Originally Posted by richarddd (Post 37642599)

I'm concerned that the Marriott app and website show incorrect expiration dates for my points. A phone rep said her records show the date I believe is correct.

I redeemed points yesterday and thought the app and website would update overnight. They did not.

Is there anything I should do? I'd be happier of the app and website were correct so I'd have the correct date in writing.

Originally Posted by Marriott Bonvoy Lurker (Post 37644861)

Hi richarddd,

We would be happy to check on that for you.
Please private message us with your Loyalty number, full name, email address and, a past stay as seen in your account (hotel name and date) with the details of your stay concerns.

Best Regards,

Marriott Bonvoy Lurker

Originally Posted by fastflyer (Post 37644859)

With the disappearance of the Additional Comments form field, where are we supposed to indicate the name of a second guest? I often have a second guest (different last name) checking in before the primary guest (me). Must I now phone Marriott for this each time?

Originally Posted by billdokes (Post 37652466)

Couldn't find a dedicated App thread so mods please move if appropriate...

My phone was getting low on storage and noticed that the Marriott App was taking up 4 GB of storage...yes, that's right 4 GB, by far the most data of any app on my phone...no idea what it was storing, but quickly un-installed it and downloaded it again.

Suggest everyone else do the same!

Originally Posted by margarita girl (Post 37652625)

Thanks for the tip. For future reference, this is probably what you're looking for.

The Marriott Bonvoy App - discussion thread - Page 19 - FlyerTalk Forums

Originally Posted by billdokes (Post 37652795)

My Bad...I searched "App" and only scrolled to the 12th page of the results lol

Originally Posted by billdokes (Post 37652466)

Couldn't find a dedicated App thread so mods please move if appropriate...

My phone was getting low on storage and noticed that the Marriott App was taking up 4 GB of storage...yes, that's right 4 GB, by far the most data of any app on my phone...no idea what it was storing, but quickly un-installed it and downloaded it again.

Suggest everyone else do the same!

Originally Posted by rylan (Post 37656089)

Not surprising... this is Marriott IT. Obviously a totally different outsourced group for the website vs app since the user experience and flow is totally different, as well as the numerous defects.