Went to book in Bangkok for this Friday last night... Again every Marriott property showed no availability for 2 hours. This morning it is working again and all properties have availabilities.

I'm not even bothering with CS. They'll tell me every thing is booked or I need to call a US number for help. In the meantime I'm sitting at the Hyatt Regency Bangkok. I guess I'll just extend here or move to PH/ GH

And they've even mis-identified the property. The photo is of The Phoenician, here in Phoenix, Arizona...but they've captioned it as a resort in Thailand. :D

Yes, the Peninsula is nice. I also like MO. My fav is still PA but trying to figure out if I can re qualify for Hyatt Globalist. I thought I was off that qualifying rat race w LTP SPG but Marriott literally is making it impossible to book. Hyatt has been good to me, they just have too few properties and not enough luxury ones.

Any time I have issues at Marriott.com and absolutely need to make sure I have a room for the night, when I go to that work-around link, it works every time. It even possesses advanced technology that allows you to do unbelievable things such as sorting by price and showing multiple special rate codes simultaneously.

https://cimg1.ibsrv.net/gimg/www.fly...e34b035122.png
Sigh

I don't see that on the App. Under info, I have:

Room Type
We're sorry Suite Nights unavailable
Buttons to add to wallet, add to calendar, share and save hotel
A map: clicking gives options for Apple Maps, Google Maps, Waze and something new! address in local language.
Rate Details -
Summary of Charges
Additional Charges (often absent of resort fee info)
Payment Information
Preferences and Accessibility - yet no option to modify
Modifying Your Reservation - yet no option to modify
Cancelation Policy
Add for Bonvoid AMEX
Hertz Offer

Arnie admits he's not a 'techie' so I'd even settle for Marriott International's Head of IT or Web Services. If I ever met that person they would get a huge lecture from me after sussing out their lack of competence and/or lack of urgency and self-awareness of how bad their product is. I'm sure they would throw Accenture under the bus for the IT train wreck integration of loyalty systems, but I'd argue that person gave poor direction and/or was incompetent in not seeing the poor advice and strategy Accenture gave Marriott. If Marriott hasn't fired Accenture by now, then there is no hope.

Christ- then why are you still here boring the hell outta us with these rants?! Stay there from now on, then and be happy, FFS.

I have 57 nights for the year and so far about 10 upcoming, all issue-free; whatever issues are bugging you aren't apparently universal.

your wonderful experiences are not universal either. I couldn't book a darn room easily in Bangkok for this week so I booked a Hyatt for 4 nights. When I tried to stay in BKK longer, I once again couldn't book via Marriott so I extended at a Hyatt. 7 nights now...

I asked CS 3 times this week what to do...after 2 absurd responses, I finally got a non gibberish response. They told me to log out, uninstall the app, turn off the phone, wait a minute, reinstall the app, wait and then log in again. I was half expecting them to tell me dance in a circle too and do the hokey pokey

this is a chain for people venting on tech issues after all. If you don't want to read the rants then just skip the thread
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Have anyone seen their My Trips display are out of sequence?

Last time I looked at it before a stay on June 20, the upcoming trip list looked fine just as it should be listed by the chronological order.

Today I went online to check if the recent stay was posted (it was), then check the Upcoming Stay list - the timeline is all messed up. I have 3 bookings in Sept that should come up first, but now they are shown at the bottom of the list, and followed by a booking in Oct - but 2 bookings also in Oct, and are before this booking, are shown at the top of the list...

There is no logic in the current display, nor I can find any bubble to set preferred display format.

On top of that I just found one night reservation in PA at Marriott IAH in late Oct is no longer there!

Is this NEW glitch on BonVoy's website? That was not shown like this on June 20.

I want to say yes, though I can't swear to it because my display is currently in the correct order. But I have a distinct memory that some time within the last few weeks I went to look at upcoming reservations in the app and was alarmed at first thinking a reservation was missing because I expected to see it as one of the first three that show up with a property image and larger font, but I found it (out of chronological sequence) in the smaller list of reservations number 4+ at the bottom.

The odd part is, the first upcoming stays are at Venice, booked and paid when they were still 60K properties. Of course now they are at 85K and the reservation details shown hotel price is 85K - but I have made screen shots showing eCerts ordered, with 60K prices. So I am not going to worry about that - but they should have shown up at the top of the My Trip list as I dont have any booking between now until late Oct at Venice.

My heart skipped a beat when I did not see the 3 reservations - until I went to next page and they were there.

I found the last week of Oct PA reservation by reservation number but it is not displayed in the My Trip list! Although 3 other stays in 1st week of Dec also on PA are displayed in the list that used to be at the bottom of the list now they are ahead of the first upcoming stays in Sept and Oct.

Not displaying PA confirmed booking is SCARY. They already do not send confirmation email on PA booking so you need to send yourself an email - but not displaying it in the Upcoming Stays would cause big trouble for many who do not keep meticulous records of their bookings! This is a serious glitch on Marriott website!