Still down at 3pm Eastern. Search pulls up hotels in a given city but lists all of them as "unavailable" regardless of rate/date searches for.

Yes down for me too, this sounds costly...

My assistant just booked a Hilton for me because of this.... not cool.

Isn't this pretty much standard service for the App / Website these days!

I can honestly say that, in all the years of using Marriott's website and putting up with their crappy IT, I've never seen anything like this.

https://cimg6.ibsrv.net/gimg/www.fly...bab93e3d6e.png
Hyatt, here I come!

Addendum -- it seems that even though it returns a list of hotels given a search city, some properties are missing. Not that it matters a whole heck of a lot if you can't see availability and reserve.

Still down. This has to hurt them more than it hurts me.

And it appears down again.

Quality is job None.

Been down most of this afternoon for me. :(:mad: Main thread:
https://www.flyertalk.com/forum/marr...ebsite-70.html

Website working, but says it's not.
 

If I search (in chrome) i get this.
https://cimg7.ibsrv.net/gimg/www.fly...0aacef00de.png

When I click on "view rates," I get this.
https://cimg3.ibsrv.net/gimg/www.fly...8fbf37fe12.png

No luck at all on the app, however (in iOS).

haven't been able to book from the browser nor the app today (PST timezone).

I can't log in. Why? They've removed the [Login] button! No trickery on my part, it really is missing! I've tried on two different computers/OSs. Same result.

For those having trouble, the easiest workaround I've found is to book your hotel room through this link instead.

https://cimg0.ibsrv.net/gimg/www.fly...b19b588966.jpg

I truly think these guys are so out of touch, much like KMart CEO Eddie Lampert who, by his own admission, hasn't set foot in a store in over a decade and instead handles this by listening to various managers and consultants. We see how well that approach works.

I often wished that CEOs would take some time out of their schedule, ignore all of their advisors & department heads, and go try to use their product/service as a regular, Joe Public. Call the 800#, wait 45 minutes, only to get a rude rep who is useless. Or try to use their website only to find it not working. Even better -- I wish they'd force these guys to do this when they're at an airport in-between flights and making a reservation for the evening.