Simon mall gift card(2014-2015)
Aug 23, 2015, 3:15 am
#1681
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,064
Aug 23, 2015, 6:50 am
#1682
Join Date: Aug 2013
Location: PA
Posts: 177
Question for whomever has the Simon Guest Services Manual or whomever knows the policy:
I went to a Simon Mall about a month ago with my father who's an authorized user on my cc, both cards have the same account number. He bought $2.5k and I was going to buy $5k (that's all the available credit I had at the time). We were being waited on by two different employees. They rang him up quicker and the lady who rang him up wrote down his last name and the last four of the CC. Right before my clerk went to swipe my CC she checked something with the lady who rang up my father and that lady said that their policy was they could only swipe one CC per account per day (including authorized users), and wouldn't let me pay with that CC because she said the CC# was the same. I asked her how she knew that the CC# was the same when she only has the last four digits of my father's CC but she wouldn't answer me.
This was weird because I went to that Simon Mall with my father two times before in the previous month and did the same thing and they didn't have that problem but this was a different lady. Wound up canceling my transaction and they gave me the number of their boss to call. I never bothered but I'm wondering if they followed the correct policy that time?
I went to a Simon Mall about a month ago with my father who's an authorized user on my cc, both cards have the same account number. He bought $2.5k and I was going to buy $5k (that's all the available credit I had at the time). We were being waited on by two different employees. They rang him up quicker and the lady who rang him up wrote down his last name and the last four of the CC. Right before my clerk went to swipe my CC she checked something with the lady who rang up my father and that lady said that their policy was they could only swipe one CC per account per day (including authorized users), and wouldn't let me pay with that CC because she said the CC# was the same. I asked her how she knew that the CC# was the same when she only has the last four digits of my father's CC but she wouldn't answer me.
This was weird because I went to that Simon Mall with my father two times before in the previous month and did the same thing and they didn't have that problem but this was a different lady. Wound up canceling my transaction and they gave me the number of their boss to call. I never bothered but I'm wondering if they followed the correct policy that time?
Aug 23, 2015, 7:23 am
#1683
Join Date: Jul 2013
Location: SoCal
Programs: AA EXP, SPG Lifetime Platinum, MR Platinum, Hilton Diamond
Posts: 249
Never did I think my post on cpp would be so entertaining, made my morning watching all the math wizzes struggle. Let me give you a piece of advise, if you can't calculate the ccp then you should not be playing this game, you are probably in over your head.
Aug 23, 2015, 7:30 am
#1684
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
Now I'm confused. Is it cpp or ccp? LoL
Aug 23, 2015, 8:08 am
#1685
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
I vaguely remember the Verizon mess up with decimals, but can someone refresh my memory?
Also, that comment above about percentages angered me. Percent means per cent, as in one for every hundred. That means it applies to cents, one hundredth of a dollar, because they are per cent. Saying that you only need to move the decimal over when dealing with percent is extremely redundant because yes, cents are percent.
Also, that comment above about percentages angered me. Percent means per cent, as in one for every hundred. That means it applies to cents, one hundredth of a dollar, because they are per cent. Saying that you only need to move the decimal over when dealing with percent is extremely redundant because yes, cents are percent.
buy the GCs
Aug 23, 2015, 9:35 am
#1687
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
2 PINS required to unload
I had a strange experience yesterday. I bought SMGCs, set PINs, and went to Walmart to load to Serve. Kate, which had been down on my last trip, was working. But, when I tried to load it asked me to enter my PIN which I did. Then, instead of proceeding to load, the keypad again said enter PIN but this time instead of being blank and filling with *s as I typed, it should 9 blanks _ _ _ _ _ _ _ _ _ and filled with the numbers visible as I typed. I tried with two different gift cards and got the same result. I didn't try to load with a cashier because there's a different Kate I can visit tomorrow. I was also dumb and didn't pull out my BB to see if it gave the same result. Anyone know what's going on?
Aug 23, 2015, 9:44 am
#1688
Join Date: Jul 2014
Posts: 3,688
I had a strange experience yesterday. I bought SMGCs, set PINs, and went to Walmart to load to Serve. Kate, which had been down on my last trip, was working. But, when I tried to load it asked me to enter my PIN which I did. Then, instead of proceeding to load, the keypad again said enter PIN but this time instead of being blank and filling with *s as I typed, it should 9 blanks _ _ _ _ _ _ _ _ _ and filled with the numbers visible as I typed. I tried with two different gift cards and got the same result. I didn't try to load with a cashier because there's a different Kate I can visit tomorrow. I was also dumb and didn't pull out my BB to see if it gave the same result. Anyone know what's going on?
Aug 23, 2015, 10:12 am
#1689
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Thanks for the prompt reply! I have a go-to Kate in DAY that I'll hit tomorrow, but I'm in SAT right now where my best options are that one (really close to my go-to SM) and one that has been on "power mode" for a couple weeks.
Aug 23, 2015, 10:29 am
#1690
Join Date: Jun 2015
Posts: 1,727
Question for whomever has the Simon Guest Services Manual or whomever knows the policy:
I went to a Simon Mall about a month ago with my father who's an authorized user on my cc, both cards have the same account number. He bought $2.5k and I was going to buy $5k (that's all the available credit I had at the time). We were being waited on by two different employees. They rang him up quicker and the lady who rang him up wrote down his last name and the last four of the CC. Right before my clerk went to swipe my CC she checked something with the lady who rang up my father and that lady said that their policy was they could only swipe one CC per account per day (including authorized users), and wouldn't let me pay with that CC because she said the CC# was the same. I asked her how she knew that the CC# was the same when she only has the last four digits of my father's CC but she wouldn't answer me.
This was weird because I went to that Simon Mall with my father two times before in the previous month and did the same thing and they didn't have that problem but this was a different lady. Wound up canceling my transaction and they gave me the number of their boss to call. I never bothered but I'm wondering if they followed the correct policy that time?
I went to a Simon Mall about a month ago with my father who's an authorized user on my cc, both cards have the same account number. He bought $2.5k and I was going to buy $5k (that's all the available credit I had at the time). We were being waited on by two different employees. They rang him up quicker and the lady who rang him up wrote down his last name and the last four of the CC. Right before my clerk went to swipe my CC she checked something with the lady who rang up my father and that lady said that their policy was they could only swipe one CC per account per day (including authorized users), and wouldn't let me pay with that CC because she said the CC# was the same. I asked her how she knew that the CC# was the same when she only has the last four digits of my father's CC but she wouldn't answer me.
This was weird because I went to that Simon Mall with my father two times before in the previous month and did the same thing and they didn't have that problem but this was a different lady. Wound up canceling my transaction and they gave me the number of their boss to call. I never bothered but I'm wondering if they followed the correct policy that time?
You did the right thing by letting it go. No reason to bring unnecessary attention.
Aug 23, 2015, 1:01 pm
#1691
Join Date: Aug 2013
Location: PA
Posts: 177
I don't have a business account. Limit is $5k per day, it says that on the top of the form.
Aug 23, 2015, 1:54 pm
#1693
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
Each Simon is different, mine is 3k per day, and it's a form EVERY time, I need to venture out
Aug 23, 2015, 2:34 pm
#1694
Join Date: Aug 2015
Programs: Marriott Gold, UA Gold
Posts: 71
OK...so I went for 1k. Decided to start small before reading these replies. They had me fill out a form PLUS called a manager for approval.
I told the friendly CSR I would be doing more of the same and would I have to go through all this each time. He said now that he knows me, he could get phone approval. So 10k next time?
Also, I was dismayed that my SMGC would not work at 2 Walmarts to get MO, even though I set PINs. I went to a local grocery store and they worked. Went that route since my perm. BB card has not yet arrived.
I told the friendly CSR I would be doing more of the same and would I have to go through all this each time. He said now that he knows me, he could get phone approval. So 10k next time?
Also, I was dismayed that my SMGC would not work at 2 Walmarts to get MO, even though I set PINs. I went to a local grocery store and they worked. Went that route since my perm. BB card has not yet arrived.
I would personally go for the 10k, but that is just me. I have a way to unload them with no real issues. If you feel comfortable and the CSRs are accommodating then do it. What issues did you have with the Walmart MOs? I haven't had issues with these going through before so this may be interesting or an isolated event.
Aug 23, 2015, 2:58 pm
#1695
Join Date: Apr 2015
Posts: 116
There's your answer right there. The limit is $5k per day per person. It doesn't matter if someone else was holding the card at the time, both cards are for the same account thus for the same person/entity. Thus the limit applies.