Originally Posted by mattp1987

I had a strange experience yesterday. I bought SMGCs, set PINs, and went to Walmart to load to Serve. Kate, which had been down on my last trip, was working. But, when I tried to load it asked me to enter my PIN which I did. Then, instead of proceeding to load, the keypad again said enter PIN but this time instead of being blank and filling with *s as I typed, it should 9 blanks _ _ _ _ _ _ _ _ _ and filled with the numbers visible as I typed. I tried with two different gift cards and got the same result. I didn't try to load with a cashier because there's a different Kate I can visit tomorrow. I was also dumb and didn't pull out my BB to see if it gave the same result. Anyone know what's going on?