Reloadit master thread
Apr 30, 2015, 7:55 am
#151
Join Date: Apr 2013
Posts: 133
Apr 30, 2015, 8:44 am
#153
Join Date: Jul 2014
Posts: 427
In my case I have been able to load TM from the same safe, just not the Serve. Worked in the past, just not lately. I rarely use this safe so it's not a threshold that I have crossed, it just stopped working with my serve for some reason. I don't think I'll call about it.
May 2, 2015, 5:45 pm
#158
Join Date: Apr 2010
Posts: 342
If you're getting tech difficulties you need to completely erase all your browsing history on the browser you're getting the error from (make sure cookies are wiped). Default browser clearing settings are usually not adequate. Select EVERYTHING.
You'll need to re-register the device but once you do it will work again.
You'll need to re-register the device but once you do it will work again.
May 2, 2015, 7:15 pm
#159
Join Date: Apr 2013
Posts: 133
If you're getting tech difficulties you need to completely erase all your browsing history on the browser you're getting the error from (make sure cookies are wiped). Default browser clearing settings are usually not adequate. Select EVERYTHING.
You'll need to re-register the device but once you do it will work again.
You'll need to re-register the device but once you do it will work again.
May 2, 2015, 7:31 pm
#160
Join Date: Jun 2001
Posts: 782
Is the total number of packs in your safe, including used packs and the pack you are trying to load 10 or less? I was having "technical difficulties" until the total number of packs decreased to 10. I have been trying to load AN since 4/23, but I had more than 10 packs in my safe. The used packs drop off after 30 days.
May 2, 2015, 9:15 pm
#161
Join Date: Apr 2013
Posts: 133
Is the total number of packs in your safe, including used packs and the pack you are trying to load 10 or less? I was having "technical difficulties" until the total number of packs decreased to 10. I have been trying to load AN since 4/23, but I had more than 10 packs in my safe. The used packs drop off after 30 days.
May 2, 2015, 9:21 pm
#162
Join Date: Dec 2013
Location: California
Posts: 264
Is the total number of packs in your safe, including used packs and the pack you are trying to load 10 or less? I was having "technical difficulties" until the total number of packs decreased to 10. I have been trying to load AN since 4/23, but I had more than 10 packs in my safe. The used packs drop off after 30 days.
(And I have more than 10 and haven't had a problem loading to Serve; don't know about AN.)
May 3, 2015, 6:56 am
#164
Join Date: Jun 2001
Posts: 782
Also there is a possibility that you can get a softlock on the pack by trying 3 times in 15 minutes and getting the "technical difficulties" message. At this point you have to call RL and the CSR will elevate the issue and some back room support staff will "unlock" your pack in 3-5 days and then you can load it to AN if you are at 10 or less in packs. My experience is that the pack is unlocked in a few hours.