Originally Posted by
gw14
Is the total number of packs in your safe, including used packs and the pack you are trying to load 10 or less? I was having "technical difficulties" until the total number of packs decreased to 10. I have been trying to load AN since 4/23, but I had more than 10 packs in my safe. The used packs drop off after 30 days.
None of my used packs have dropped off; the oldest one is currently 56 days.
(And I have more than 10 and haven't had a problem loading to Serve; don't know about AN.)