Reloadit master thread
May 28, 2015 | 8:41 am
#181
Join Date: Jul 2013
Posts: 1,036
I have had the same problems as many of you. I spent over an hour on the phone yesterday. Reloadit said the issue was on AN side. AN says after an hour there is no attempted transactions. They happened to send me a 2nd AN card months ago when I stopped using their card and I just tried this morning to load my reloadits that had been sitting there for over a week in the safe and they went through. I check my AN and I have a 4.95 fee pending. I said screwed it and did billpay out the difference and will be done with it.
May 28, 2015 | 2:18 pm
#182
Join Date: Jun 2013
Posts: 293
In my experience, AN goes through many, prolonged periods of time where you cannot load. This was true before and now during the RS. Whenever I call AN, they just tell me all is good on their end. However, if I then try to load TM, it will always go through. So, guess you just have to wait out these hiccups with AN. I only put up with it as the ability to ACH is golden.
May 28, 2015 | 5:22 pm
#184
Join Date: Jun 2013
Posts: 293
No. I'm talking about where the load is not made due to the "We are experiencing . . . " pop up and funds are retained in the Safe. If the load was made, that is funds have been removed from the Safe, but the funds did not show up in the card to be loaded, then I would not wait and I'd be calling folks.
May 30, 2015 | 7:55 am
#185
Join Date: May 2012
Posts: 27
What is AN?
In my experience, AN goes through many, prolonged periods of time where you cannot load. This was true before and now during the RS. Whenever I call AN, they just tell me all is good on their end. However, if I then try to load TM, it will always go through. So, guess you just have to wait out these hiccups with AN. I only put up with it as the ability to ACH is golden.
What is AN? Thx
Jun 2, 2015 | 9:22 am
#189
Join Date: Apr 2010
Posts: 342
There is no way to remove or change anything.
Jun 2, 2015 | 4:09 pm
#191
Join Date: Dec 2004
Posts: 393
Jun 2, 2015 | 7:54 pm
#193
Join Date: Jul 2013
Posts: 322
Jun 2, 2015 | 8:15 pm
#194
Join Date: Jan 2015
Posts: 1,112
S/he probably thought you meant removing used Reloadit packs, which is not possible.