MGM Resorts Stays (Posting Data Points) - MASTER THREAD
Oct 8, 2022, 7:07 am
#166
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
When I check out via the app, my resort fees are already waived. I do not have to get anyone to intervene in taking them off. I'm Gold.
Oct 8, 2022, 9:47 am
#167
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
Oct 9, 2022, 10:23 pm
#168
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Oct 10, 2022, 4:54 pm
#169
Join Date: Oct 2018
Programs: Hyatt Globalist
Posts: 123
I stayed at Park MGM a couple weeks ago and booked Saturday night on a Free night cert through Hyatt and then 5 nights through Mlife--2 comped and 3 cheap. Checked in via the app and went straight to the room with no issue. I went down Sunday morning to check out and check back in. Everything was fine and they said I could stay in the same room.
For Monday/Tuesday night I was double booked as I got free nights at Cosmo, so we took our stuff there on Monday. I tried to charge breakfast back to the Park MGM room on Tuesday morning and I was told that they had checked us out. I went to the front desk and it just so happened that the girl who helped us on Sunday morning was there again. At first, they were telling me that I didn't check in on Sunday morning, so they checked me out--meanwhile I slept in the room on Sunday night!! It seems like someone ignored the linked reservation and checked us out. I am thankful we didn't have anything in the room.
They gave us $100 room credit for the trouble and all of my nights did post correctly to Hyatt. It was a nuisance, but all worked out in the end!
For Monday/Tuesday night I was double booked as I got free nights at Cosmo, so we took our stuff there on Monday. I tried to charge breakfast back to the Park MGM room on Tuesday morning and I was told that they had checked us out. I went to the front desk and it just so happened that the girl who helped us on Sunday morning was there again. At first, they were telling me that I didn't check in on Sunday morning, so they checked me out--meanwhile I slept in the room on Sunday night!! It seems like someone ignored the linked reservation and checked us out. I am thankful we didn't have anything in the room.
They gave us $100 room credit for the trouble and all of my nights did post correctly to Hyatt. It was a nuisance, but all worked out in the end!
Oct 10, 2022, 7:53 pm
#170
Join Date: Jan 2008
Posts: 3,578
Sent email for Excalibur stay not posting at 30 days. Been 16 days since email sent still not even a reply. At 17 days post mgm hotel stay, no credit yet, will probably email tomorrow since it'll be about 60 days by the time they reply to it.
Oct 11, 2022, 1:22 pm
#171
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
"Stayed" Excalibur last week mon-thu $25 a night, Checked in at VIP check in just for the hell of it (instead of far right or normal check on VIP area) checked out on app. Nights posted to Hyatt couple days later on Sunday. Also no double nights for Hyatt Business card but double points from the promotion.
Oct 12, 2022, 9:07 pm
#172
Join Date: Jun 2022
Location: LAX, SNA
Programs: B6 M4, AA Plat Pro, WoH Globalist, IHG Diamond Amb, MB Titanium, Hertz PC, Avis PC
Posts: 1,476
Will Hyatt retroactively match these for status challenges? E.g. need 10 more nights for Glob by Nov 20. What if I already completed the nights in the duration but they don't post until December?
Oct 13, 2022, 1:04 am
#173
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,873
Yes. It’s sometimes automatic sometimes manually done, but as long as the stays were completed during the correct time frame they count.
Oct 15, 2022, 1:21 pm
#174
Join Date: Apr 2009
Posts: 39
Have an upcoming mgm reservation where all nights are comped. Anyone know if they have had success in these counting as hyatt stays/nights?
Oct 15, 2022, 1:23 pm
#175
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,873
Oct 16, 2022, 10:41 am
#176
Join Date: Oct 2018
Programs: Hyatt Globalist
Posts: 123
Can you add a cheap night on the end of your stay? It might be worth it to add a paid night if it will give you Hyatt credit for all the nights. I have never had luck having 100% comped nights credited, but add in one paid night and you get credit for all nights.
Oct 16, 2022, 4:08 pm
#177
Join Date: Feb 2011
Location: Southern California
Programs: AA Executive Platinum
Posts: 75
1) Property
- Mandalay Bay / Excalibur
2) Length of stay
- Mandalay 2 Nights / Excalibur 4 Nights. Mandalay was from last Sunday 10/9 to Tuesday 10/11. Excalibur was from Tuesday 10/11 to yesterday 10/15.
3) What Room Charges earned WOH credit- Didn't charge anything except for the actual stay.
4) What day of the week the stay posted and how long it was after checkout
- Today, points for the Mandalay stay has posted along with my Explorist 20% bonus. However neither the Bonus Journeys promo nor the MGM 2x 3rd Quarter promo has posted. Also the stay itself has not posted which is weird.
-The Excalibur stay has yet to post any points or elite nights. Assuming it will hit next Sunday.
- Mandalay Bay / Excalibur
2) Length of stay
- Mandalay 2 Nights / Excalibur 4 Nights. Mandalay was from last Sunday 10/9 to Tuesday 10/11. Excalibur was from Tuesday 10/11 to yesterday 10/15.
3) What Room Charges earned WOH credit- Didn't charge anything except for the actual stay.
4) What day of the week the stay posted and how long it was after checkout
- Today, points for the Mandalay stay has posted along with my Explorist 20% bonus. However neither the Bonus Journeys promo nor the MGM 2x 3rd Quarter promo has posted. Also the stay itself has not posted which is weird.
-The Excalibur stay has yet to post any points or elite nights. Assuming it will hit next Sunday.
Oct 16, 2022, 5:47 pm
#178
Join Date: Jun 2022
Location: LAX, SNA
Programs: B6 M4, AA Plat Pro, WoH Globalist, IHG Diamond Amb, MB Titanium, Hertz PC, Avis PC
Posts: 1,476
1) Property
- Mandalay Bay / Excalibur
2) Length of stay
- Mandalay 2 Nights / Excalibur 4 Nights. Mandalay was from last Sunday 10/9 to Tuesday 10/11. Excalibur was from Tuesday 10/11 to yesterday 10/15.
3) What Room Charges earned WOH credit- Didn't charge anything except for the actual stay.
4) What day of the week the stay posted and how long it was after checkout
- Today, points for the Mandalay stay has posted along with my Explorist 20% bonus. However neither the Bonus Journeys promo nor the MGM 2x 3rd Quarter promo has posted. Also the stay itself has not posted which is weird.
-The Excalibur stay has yet to post any points or elite nights. Assuming it will hit next Sunday.
- Mandalay Bay / Excalibur
2) Length of stay
- Mandalay 2 Nights / Excalibur 4 Nights. Mandalay was from last Sunday 10/9 to Tuesday 10/11. Excalibur was from Tuesday 10/11 to yesterday 10/15.
3) What Room Charges earned WOH credit- Didn't charge anything except for the actual stay.
4) What day of the week the stay posted and how long it was after checkout
- Today, points for the Mandalay stay has posted along with my Explorist 20% bonus. However neither the Bonus Journeys promo nor the MGM 2x 3rd Quarter promo has posted. Also the stay itself has not posted which is weird.
-The Excalibur stay has yet to post any points or elite nights. Assuming it will hit next Sunday.
Oct 16, 2022, 5:48 pm
#179
Join Date: Jun 2022
Location: LAX, SNA
Programs: B6 M4, AA Plat Pro, WoH Globalist, IHG Diamond Amb, MB Titanium, Hertz PC, Avis PC
Posts: 1,476
Is [email protected] still the only email?
Oct 16, 2022, 5:50 pm
#180
Join Date: Jun 2022
Location: LAX, SNA
Programs: B6 M4, AA Plat Pro, WoH Globalist, IHG Diamond Amb, MB Titanium, Hertz PC, Avis PC
Posts: 1,476
You won't get any EQN for fully comp'd stays. Points for spend, yes -- but no nights.
If you have mixed paid/comp, and it automatically posts, then you will likely get EQNs for all nights -- paid and comped.
If a mixed stay doesn't auto post, and you have to chase up with MGM member services -- you'll almost certainly just get EQNs for only the paid nights. I have several dozen data points over the past few years attesting to this system behavior.
If you have mixed paid/comp, and it automatically posts, then you will likely get EQNs for all nights -- paid and comped.
If a mixed stay doesn't auto post, and you have to chase up with MGM member services -- you'll almost certainly just get EQNs for only the paid nights. I have several dozen data points over the past few years attesting to this system behavior.