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MGM Resorts Stays (Posting Data Points) - MASTER THREAD

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MGM Resorts Stays (Posting Data Points) - MASTER THREAD

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Old Sep 2, 2022, 9:50 am
  #136  
 
Join Date: Jan 2008
Posts: 3,578
Check in in person at Excalibur every time no stay auto posts in over 2 years.
antonius66 is offline  
Old Sep 2, 2022, 12:15 pm
  #137  
 
Join Date: Feb 2016
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Originally Posted by mrcool1122
This was probably my third or fourth MGM stay this year, all booked direct via MGM. Everything from the stay posted fine to Hyatt. I probably wouldn't rely on it automatically happening in the future though.
Do you remember how long the stays took to post after checkout?
dngrmys is offline  
Old Sep 4, 2022, 6:00 pm
  #138  
 
Join Date: Sep 2019
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DP -

Checked out of a 3 night stay Friday 9/2, checked today a few times and nothing has posted. So stays are not always posting Sunday.

Did double check WOH number was added at check in.

Property - Park MGM
Matt4200 is offline  
Old Sep 5, 2022, 3:18 pm
  #139  
 
Join Date: Mar 2021
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Angry

Originally Posted by Matt4200
DP -

Checked out of a 3 night stay Friday 9/2, checked today a few times and nothing has posted. So stays are not always posting Sunday.

Did double check WOH number was added at check in.

Property - Park MGM
Yeah-- I've found Fri/Sat night checkouts are usually the "riskiest" -- there are some manual machinations that have to happen before you get the credit. And if they don't happen by the Sunday cutoff, cross your fingers somebody fixes it before the following Sunday. Otherwise, at that point, it's 30 days .

Keep us posted! And good luck!
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Old Sep 5, 2022, 3:23 pm
  #140  
 
Join Date: Aug 2022
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My 1 day stay at Park MGM from last Monday just posted, but the subsequent Excalibur stays (Tues-Sat) have not yet.
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Old Sep 5, 2022, 4:58 pm
  #141  
 
Join Date: Aug 2002
Location: Philadelphia
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Originally Posted by AllThePants
Yeah-- I've found Fri/Sat night checkouts are usually the "riskiest" -- there are some manual machinations that have to happen before you get the credit. And if they don't happen by the Sunday cutoff, cross your fingers somebody fixes it before the following Sunday. Otherwise, at that point, it's 30 days .

Keep us posted! And good luck!
Who do you contact after 30 days?
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Old Sep 6, 2022, 2:29 pm
  #142  
 
Join Date: Oct 2012
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If I have MGM Gold and booked through MGM. When I check in and ask to earn WoH points instead, do I still get my resort fee waived being MGM Gold?
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Old Sep 6, 2022, 5:12 pm
  #143  
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Originally Posted by GateGuardian
If I have MGM Gold and booked through MGM. When I check in and ask to earn WoH points instead, do I still get my resort fee waived being MGM Gold?
Yes.
jerry a. laska is offline  
Old Sep 7, 2022, 10:35 am
  #144  
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Originally Posted by GateGuardian
If I have MGM Gold and booked through MGM. When I check in and ask to earn WoH points instead, do I still get my resort fee waived being MGM Gold?
If both of your accounts are linked, you earned both at the same time (it is NOT either or) + AA miles and loyalty points (if your Hyatt and AA accounts are linked as well), you don't need ask to earn Hyatt points instead, just need to ask at check in if your Hyatt number is in the system or not
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Old Sep 7, 2022, 10:43 am
  #145  
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Originally Posted by antonius66
Check in in person at Excalibur every time no stay auto posts in over 2 years.
I check in in person for almost 10 times this year at Excalibur, all my stays posted on Sundays if not 1 or 2 days after, then my AA Hyatt dural accural will be posted short after as well, my Hyatt and MGM accounts are linked, so does my AA account is linked to Hyatt
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Old Sep 7, 2022, 10:47 am
  #146  
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Originally Posted by Matt4200
DP -

Checked out of a 3 night stay Friday 9/2, checked today a few times and nothing has posted. So stays are not always posting Sunday.

Did double check WOH number was added at check in.

Property - Park MGM
Mine did post on Tuesday, maybe it is the labor day weekend ? I checked out at Luxor 9/1 for 3 nights stay.
ORDnHKG is offline  
Old Sep 7, 2022, 10:53 am
  #147  
 
Join Date: Mar 2021
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Originally Posted by SP03
Who do you contact after 30 days?
[email protected]
AllThePants is offline  
Old Sep 13, 2022, 12:30 am
  #148  
 
Join Date: Dec 2002
Location: Gold Country, California
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Park MGM - In-person check in on Monday, checked out via app Thursday, posted Sunday.
Excalibur - In-person check in Thursday, check out via app Friday, posted Sunday.
(Double points promo posted as well.)
Steph58 is offline  
Old Sep 27, 2022, 8:57 pm
  #149  
 
Join Date: Feb 2005
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Uggg, I think I just got hosed by MGM. Had a 2 night stay with 2 rooms under my name. Booked thru MGM to get the waived resort fees which were all taken off. Called before checking out to confirm my Hyatt number was on the reservations (both rooms) and they confirmed it was. However, no posting yet. But, I just logged into my Southwest account and I see a credit for 600 pts from MGM. I think that means they credited to WN instead of Hyatt. I don’t see this going well at the 30 day mark when I try to get it fixed.

Check out was Saturday
jasonvr is offline  
Old Sep 28, 2022, 3:37 am
  #150  
 
Join Date: Sep 2019
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Originally Posted by jasonvr
Uggg, I think I just got hosed by MGM. Had a 2 night stay with 2 rooms under my name. Booked thru MGM to get the waived resort fees which were all taken off. Called before checking out to confirm my Hyatt number was on the reservations (both rooms) and they confirmed it was. However, no posting yet. But, I just logged into my Southwest account and I see a credit for 600 pts from MGM. I think that means they credited to WN instead of Hyatt. I don’t see this going well at the 30 day mark when I try to get it fixed.

Check out was Saturday
First -

You should definitely always make sure any other partners have been permanently removed from your MGM portfolio. Your preferences could still be set to SW earning, despite having your Hyatt account linked.

Second -

600 RR Points means what $110 total spend (5 points per $1)?

Third -

Maybe one room went to SW the other to Hyatt (for whatever reason). Either way you have to give it 30 days before you even ask they say.

Bad situation
Matt4200 is offline  


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