MGM Resorts Stays (Posting Data Points) - MASTER THREAD
#122
Join Date: Aug 2022
Location: SFO
Programs: Hyatt Globalist, Bonvoy Titanium, AA Exec Plat, OZ Diamond Plus
Posts: 358
No you can still add it in. Just go to the front desk and ask. Any competent agent can add it into the system
#123
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,873
Maybe if you physically check in? Or….thoughts?
#124
Join Date: Aug 2022
Location: Los Angeles, California
Programs: IHG Diamond Ambassador, Hyatt Globalist, Marriott Gold, Hilton Gold, Wyndham Diamond
Posts: 74
I would never actually physically check in. Always check in on the app and mark the "House Keeping Exception"
#125
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,873
#126
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
I had previously stayed 5 nights at Excalibur and Luxor respectively, once I hanged the black sign, I really do not see any evidence they had entered my room.
Why not ? That is a completely false statement. You can certainly add it in anytime before you checked out. I had times forgot to check with front desk to make sure it is in the system or not when I checked in, then I went back to the front desk later to check again, it wasn't so I ask them to put it in, points are posted to Hyatt perfectly fine.
Last edited by ORDnHKG; Aug 31, 2022 at 7:23 pm
#127
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
How do you even know your Hyatt number wasn't in the reservation when you checked in ? You didn't link your Hyatt and MGM account ? There is no way to know or see anywhere unless you physically check-in and ask, if so why didn't you add it at the time ?
#128
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,873
I just stayed at the mirage for 5 nights, and I had the black sign hanged by the door, the sign that decline housekeeping, they really didn't come in and check my room (if they did they would clean and make up my bed right ?)
I had previously stayed 5 nights at Excalibur and Luxor respectively, once I hanged the black sign, I really do not see any evidence they had entered my room.
I had previously stayed 5 nights at Excalibur and Luxor respectively, once I hanged the black sign, I really do not see any evidence they had entered my room.
At the 3 or 4 day mark even with the sign they will enter the room and look around, if they see no weapons or dead bodies they will leave without cleaning it per your request via the sign on the door. That is my understanding based on what the front desk and a maid have told me is their policy due to the 2018 shooting at Mandalay Bay.
So you wouldn’t see signs they came in, such as room cleaning as you requested no room cleaning.
#129
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
My understanding is this -
At the 3 or 4 day mark even with the sign they will enter the room and look around, if they see no weapons or dead bodies they will leave without cleaning it per your request via the sign on the door. That is my understanding based on what the front desk and a maid have told me is their policy due to the 2018 shooting at Mandalay Bay.
So you wouldn’t see signs they came in, such as room cleaning as you requested no room cleaning.
At the 3 or 4 day mark even with the sign they will enter the room and look around, if they see no weapons or dead bodies they will leave without cleaning it per your request via the sign on the door. That is my understanding based on what the front desk and a maid have told me is their policy due to the 2018 shooting at Mandalay Bay.
So you wouldn’t see signs they came in, such as room cleaning as you requested no room cleaning.
I mean I haven't done it myself ghosted for the entire stay, usually I would still stay for 1 or 2 nights then mobile check out
Last edited by ORDnHKG; Aug 31, 2022 at 7:35 pm
#130
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,873
So with that said, anyone can physically check in, mess up the bed and bathroom, hang the black sign then leave, and mobile check out on the last day, so that they wouldn't suspect any inactivity right ?
I mean I haven't done it myself ghosted for the entire stay, usually I would still stay for 1 or 2 nights then mobile check out
I mean I haven't done it myself ghosted for the entire stay, usually I would still stay for 1 or 2 nights then mobile check out
#131
Join Date: Jul 2016
Location: DC
Programs: AA PPRO, HH Diamond, National EE
Posts: 603
My account is not tied together as far as I know as this is my first time staying at an MGM property trying to credit to Hyatt points. I went back the next day to ask them and then they said they didn't see it so I added it then.
#132
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
Just completed a stay at Bellagio, noticed that the resort fee was not automatically credited, any luck emailing accounting at MGM to get this credited?
The number on back of folio does not work!
The number on back of folio does not work!
#133
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,790
Did you book directly through Mlife or Bellagio? Only waived if you book direct.
#134
Join Date: Aug 2015
Location: LAX
Programs: DL PM etc
Posts: 74
I stayed at Bellagio a few weeks ago. I checked in on the MGM app then went down to the front desk a few hours later to make sure my Hyatt number was attached. The desk agent said that my Hyatt number already was attached to the reservation and there was nothing for her to do. This was probably my third or fourth MGM stay this year, all booked direct via MGM. Everything from the stay posted fine to Hyatt. I probably wouldn't rely on it automatically happening in the future though.
#135
Join Date: Mar 2021
Posts: 402
I stayed at Bellagio a few weeks ago. I checked in on the MGM app then went down to the front desk a few hours later to make sure my Hyatt number was attached. The desk agent said that my Hyatt number already was attached to the reservation and there was nothing for her to do. This was probably my third or fourth MGM stay this year, all booked direct via MGM. Everything from the stay posted fine to Hyatt. I probably wouldn't rely on it automatically happening in the future though.
The several times I've had my stays not auto-post -- have been using app for check-in & check-out, picking up keys at the iPad kiosk, and not talking to a front desk agent at any time during my stay. :/