We just finished an event at a Hyatt worth a low 5 digit amount in Euro, so I really hope that they do not ask me for points or certs and give me a suite for free in the next couple of months.

Otherwise, we have to go back to Marriott

Regarding the popcon potential...

Not really anymore, I fear those days are also over.

Nobody seems to care about Hyatt anymore, even you burned all your points.

So I guess it is the Hilton Tokyo for you, at least as long as they hold a table in the club for you.

JP Morgan Chase is a Gold Passport Partner

http://goldpassport.hyatt.com/hyatt/...3_G-G88888888C

Hyatt Gold Passport Terms & Conditions Printable Version

To help Hyatt Gold Passport™ members fully understand the Hyatt Gold Passport program's special services, benefits and awards, the following Terms and Conditions have been prepared as a reference. Unless specifically stated otherwise, these Terms and Conditions will apply to all Hyatt Gold Passport members regardless of type or level of membership.

These provisions will govern participation in the program and it is the member's responsibility to read and understand all of them. Hyatt Gold Passport may change the program rules, conditions, benefits, or awards pertaining to the program at any time without notice.

Hyatt Gold Passport points, partner awards, mileage and associated travel benefits may be subject to taxes; any required disclosure and tax liability is each member's sole responsibility. Membership in the Hyatt Gold Passport program, the awarding of Hyatt Gold Passport points and redemption of Hyatt Gold Passport points are void where prohibited by law, and are subject to applicable government regulations. These Terms and Conditions are governed by the laws of the State of Delaware.

These Terms and Conditions may only be modified in writing by an officer of Hyatt™. Other than as set forth in the previous sentence, no employee, agent or other representative of Hyatt or Hyatt Gold Passport has the right or authority to modify any of these Terms and Conditions. All interpretations of these Terms and Conditions shall be at the sole discretion of Hyatt Gold Passport.



General Terms and Conditions

1. Hyatt Gold Passport™ may, among other things: change earning ability, withdraw, limit, modify or cancel any award, cancel or change partner awards, increase the Hyatt Gold Passport point requirement to redeem any award, change hotel award categories, modify or regulate the transferability of Hyatt Gold Passport points or benefits, add hotel award blackout dates or limit the number of rooms available for award redemption at any or all destinations.

2. Hyatt Gold Passport is not responsible for partner withdrawals from the program, changes in partner service or for Hyatt Gold Passport point cancellations caused by withdrawals.

3. The Hyatt Gold Passport program may continue until such time as Hyatt Gold Passport at its sole discretion elects to designate a program termination date. Hyatt Gold Passport has the right to end the Hyatt Gold Passport program by providing written notice to then Active Members six months in advance. An "Active Member" is a member that has received Hyatt Gold Passport points or Travel Partner miles or M life Tier Credits for a stay at a Hyatt hotel or resort within the preceding 12 months. A member's Hyatt Gold Passport membership may be discontinued at Hyatt Gold Passport's discretion if a member does not record Hyatt Gold Passport points, or Travel Partner miles or M life Tier Credits for a stay at a Hyatt hotel or resort activity during any consecutive 12-month period. All Hyatt Gold Passport points in the account will be forfeited at that time.

4. Hyatt Gold Passport may, without notice, discontinue Hyatt Gold Passport membership if a member fails to promptly pay hotel bills or appears to be utilizing the program in a manner inconsistent with these Terms and Conditions or the intent of the program, including, but not limited to, Hyatt Gold Passport point redemption and certificate use.

5. Hyatt Gold Passport may discontinue membership for any member who acts in an abusive manner or in a manner inconsistent with local, state or federal laws.

6. Discontinued membership will result in the loss of all accumulated Hyatt Gold Passport points and the Hyatt Gold Passport account will be closed.

7. The sale or barter of Hyatt Gold Passport points, hotel or partner awards or benefits other than by Hyatt Gold Passport is prohibited. Hyatt Gold Passport points, hotel or partner awards or benefits that have been transferred, sold or assigned for such purposes may be confiscated or canceled.

8. In the event that a hotel or resort ceases to operate as a Park Hyatt™, Andaz™, Grand Hyatt™, Hyatt Regency™, Hyatt™, Hyatt Place™, Hyatt House™, Hyatt Residence Club™ , or any other hotel brand owned, managed, operated, franchised or leased by Hyatt Corporation or its subsidiaries or affiliates, Hyatt Gold Passport points will not be awarded for stays at that property, nor will Hyatt Gold Passport points be available for redemption after the termination date at such property, even if the reservation was made prior to the termination date.

9. Accrued points do not constitute property of the Member. Hyatt Gold Passport points are for member's benefit only and are not transferable to another person for any reason including divorce or inheritance. In the case of documented death of a Hyatt Gold Passport member, Hyatt Gold Passport points are transferable to a person sharing the same residential mailing address.

10. Members must be at least 18 years of age and the age of majority in their state or province of residence. Individuals are only eligible to have one Hyatt Gold Passport membership. Memberships cannot be shared or combined by more than one person. Corporations, associations, or groups cannot enroll in Hyatt Gold Passport except in accordance with the Hyatt Gold Passport Planner Rewards™ program. Individuals working in Hyatt's corporate and divisional offices as well as individuals working at any Hyatt hotel or resort (collectively "Associates") may only participate in Hyatt Gold Passport while they are holders of a validly issued Hyatt Credit Card, the co-branded credit card issued by Chase that is available to U.S. residents only. Participation in Hyatt Gold Passport by Associates is governed by these terms as well as a separate set of terms available on HyattConnect or through your human resources director. Associates are otherwise not eligible to participate in Hyatt Gold Passport.

I got the follow up apology email and called to ask what they were going to do for me who signed up because of it. The agent was very apologetic, scrambled to read some notes on the issue to catch up, and opened a case which she will escalate. I assume others have done the same so the ball is in their court...

All points taken and approved. Let's see how it goes!

This has nothing to do with Chase or its withdrawal. It was Hyatt itself that promised the Diamond status for those who applied and were approved. It was Hyatt's offer (in its marketing email and on its website), not Chase's. It doesn't matter if Chase knew about this offer (or mistake). This offer was, nonetheless, Hyatt's, not a partner's, therefore this clause doesn't apply.

I would agree if Hyatt issued its own credit cards, but Hyatt doesn't and their credit cards are administered through Chase. And there is the issue of applying for the credit card through Chase.

Its evident that Hyatt is not bound by its terms and conditions to honor what was wrongfully advertised. Otherwise there is a basis for a class action lawsuit.

This above is the distinct difference between the Fairmont Lifetime Platinum offer which Fairmont had to honor to avoid lawsuits, and which Hyatt is now denying on a legal basis. If Hyatt has no legal grounds to detract, then Hyatt would not risk going to court. The damages would be too costly.

There are a lot of laws, some of which supersede a company's Terms of Service. If a company commits fraud to get someone to agree to T&S, then there would be a valid legal argument against the contract agreed to, and a claim for damages as a result of entering into said contract.

I hope that they compensate all of you who successfully applied in some way that will make you happy.

However, Ancien Maestro is correct: You are dealing with Chase and not GP as far as the application and benefits go, as they are the "Partner" with the GP Program. Chase buys the benefits from GP in a sort of arms length transaction, so you cannot legally link the two entities and hold one partner responsible for the promises of the other.

My assessment is that you will get compensation of free nights or points, but no
Diamond status, since GP has never sold that, and Chase would have to buy that from them to compensate you.

Please come back and let us all know what you got.

Good Luck!

That makes no sense. Where would the free nights or points comes from if Chase didn't have to buy them? If they came from Hyatt, then they are also able to extend the Diamond status that were advertised.

In the short term, it would cost Hyatt less to give the advertised benefit, since virtually everybody that was eligible for the card was already going to be a Diamond until at least end of February 2014.

I'm pretty there would be so much uproar if the diamond status was honoured. maybe chase will dole out a few hyatt poitns for the people who got a hard pull.

At the same token the LS offer had nothing to do with FPC.
There was a lot of drama that weekend but it was the pressure applied that got it honored. Ric Garido and I wrote about some of the behind the scenes on our sites.

I think the same lesson can be used here.

My reliable contact at USA Today left, darn it ;-)

I am laying low...for now...

I think as well that is what they offer you. For everything else you will need to take legal action. I would say the chances for something big coming out of that are quiet high given the very clear wording (in both the offer & fine print) as well as the damage to ones credit report already done and not reversible.

Ultimately you can establish a tag price for this 'Cardmembership-Lifetime' Diamond Status and sue for that amount as well.

I agree with hailstorm that T&C are not the ultimate authority when it comes to legal battle. There are more variables involved. I will stick to earlier assumption that Chase will not want to fight this endlessly and publicly. They would rather pay some money or move Hyatt to comply to make this go away.

The only winners I see in any legal action will be the lawyers. Hyatt's not going to honor lifetime Diamond. Even if they were 'forced' to honor it, I can almost guarantee that Chase will cancel the credit cards within a couple of years. And Chase can unilaterally cancel your credit card at any time without legal repercussions.

There were TONS of credit cards and lines of credit cancelled in 2009 by the banks so cancelling credit cards isn't virgin territory for Chase. If anyone here thinks that they'll get to keep the credit card AND get lifetime Diamond through the credit card, they're in for a rude awakening. http://online.wsj.com/news/articles/...43111012053966

That would be an interesting exercise, as there would seem to be many valid methods for calculating this.

I would think that the most lucrative method would be calculating the cost of obtaining/maintaining Diamond status. Assuming an average room rate of $200/night, the value of this benefit for this year would be the $200 multiplied by the lowest of number of stays/nights required to renew Diamond membership (possibly nothing for people that have already renewed), followed by $5000 (25 stays * 200/night) for every year thereafter where the Gold Passport member remains a Hyatt credit card holder.

I don't think that there would be a point equivalent that Hyatt could offer, as no amount of points could grant the cardholder Diamond status, nor impart on the cardholder the benefits of Diamond status.