Originally Posted by
zombietooth
I hope that they compensate all of you who successfully applied in some way that will make you happy.
However, Ancien Maestro is correct: You are dealing with Chase and not GP as far as the application and benefits go, as they are the "Partner" with the GP Program. Chase buys the benefits from GP in a sort of arms length transaction, so you cannot legally link the two entities and hold one partner responsible for the promises of the other.
My assessment is that you will get compensation of free nights or points, but no
Diamond status, since GP has never sold that, and Chase would have to buy that from them to compensate you.
Please come back and let us all know what you got.
Good Luck!
I think as well that is what they offer you. For everything else you will need to take legal action. I would say the chances for something big coming out of that are quiet high given the very clear wording (in both the offer & fine print) as well as the damage to ones credit report already done and not reversible.
Ultimately you can establish a tag price for this 'Cardmembership-Lifetime' Diamond Status and sue for that amount as well.
I agree with hailstorm that T&C are not the ultimate authority when it comes to legal battle. There are more variables involved. I will stick to earlier assumption that Chase will not want to fight this endlessly and publicly. They would rather pay some money or move Hyatt to comply to make this go away.