hailstorm

I don't see how it could be a hoax. The link goes to the hyatt.com domain, and there's no information within the link that would overwrite the word "Diamond" in the text so many times.

The only way it could be a hoax is if it were an inside job.

What would GP concierge (or Jeff) be able to do? This is a Chase issue.

Boraxo

If you click on the link it takes you to a typical Chase credit card application page, complete with popups for pricing as well as the "please consider applying before you leave this page" popup. The pricing and terms popup is also quite typical though interestingly makes no mention of the Diamond status or even the free nights.

Now to be fair it would not be too difficult for someone with web design skills to create a fake application page. So it would be nice if Hyatt would validate the offer as legitimate, even if targeted. In the meantime I may very well call Chase to apply as they usually offer the same terms by phone.

This does make me question whether it was worth doing a mattress run for the Diamond status match, though should come out ok with the bonus points.

ma91pmh

This is just an outright lie. I would retract if I were you and next time get your facts straight before you go making slanderous accusations

BKKLEE

First off Tallest cavaeted his post as "seems"......
Secondly, you need to learn the difference between slander and libel......

fireworksboy

This deal on top of the "secret sauce" requited for special bonuses like "50 Unique Hotels Visited" (which even my friends think I shouldn't be mad about not receiving), are the problem. One word - inconsistency. What successful company shoots - as a goal - for treating their customers with inconsistency as a goal? Can anybody name one?

Times are good. Rooms are full. This is exactly the time that companies get out over the tips of the skis and lose sight of basic treatment of customers because times are a little too good. Execs get nervous that they aren't getting every single customer - which is faulty thinking. No company can be everything to everyone. OK, rant off. Thanks.

Sunburn644

The Santa Claus thing makes me nervous, at the same time, one app for Diamond Hyatt membership......Argh...... I think I'm going to pull the trigger and apply ( even though it's only been 2.5 months since my last Chase app (BA card).

Edit:

OK got it, auto approved....anyone want to guess on who to call to confrim this is not a myth?

hailstorm

WWE?

You can put whatever name you like inside of that link. I can change it to The Easter Bunny for you if that would make you more comfortable.

You put your actual name and Gold Passport number within the application, so I don't think anybody at Chase really cares what the landing page says.

MrBill64

Well for what it is worth I applied through the link and was approved. Some data points: I am only a gold member and didn't receive the offer via email. First time applying for this card. I changed the landing page to show my name and gp number and saved it. Who knows, if if I don't get diamond status I will call and forward that screen shot.

I will update when I know if receive diamond status. I am not counting on that but since I was going to apply for this card early next year, I figured this was worth a shot.

skywalkerLAX

Is there a ref link that you can see & quote to prove your statement or is that that a rogue assumption of yours?

I read Loyalty Lobby almost since it's beginning and this blog never advocates credit card deals (which is actually the reason why I stopped following the other 'travel blogs' which almost all developed into credit card blogs. So I have no doubt that this is a legitimate email especially since other people here on FT report getting the same offer.

Again, I think you should provide some proof to your statement or revise it.

ma91pmh

I'd say it's more important he doesn't go about making false accusations.... with thinly veiled "seems" qualifier. John O pumps out a lot of high quality information with no credit card kickbacks. You and your bud Tallest should check your facts rather than focus on semantics

dw

John did mention on his blog that Hyatt contacted him yesterday and requested that he forward them the application link. So it sounds like while the e-mails were legitimate, perhaps they were not intentional offers/solicitations. It's possible that someone coded the e-mail wrong and accidentally populated the "Platinum" benefit descriptions with the actual status of the GP member that's always listed in the header. Will be interesting to see how Chase and Hyatt handle this.

banzani

If true, then this Europe-based member says: Hyatt come out with a EUR card and offer soon or you won't see me again.

Totally ridiculous given i had to spend $300/night to maintain Diamond.

explorer84

I can definitely see Chase/Hyatt rejecting the offer to those who did not receive the targeted email.

Though if you did receive the email, then I would think you're sitting pretty

ma91pmh

It does sound like a mistake...

Oh well I will find out ... applied last night and put on pending, just called recon and got approved. I still have the original email, sent directly to me. It is going to be very, VERY hard for Chase not to honor this given they are making solicitations for credit cards using this very clear offer. There is absolutely no ambiguity in the offer whatsoever to help them wiggle out of it. (They may try and restrict to those that were targeted)

I had been holding out on applying for this card as I have no use for the nights in the next 12 months (though of course I am sure I will find something to do with them!!) but the chance to essentially get lifetime Diamond for $75 a year is just too good to pass up

hailstorm

If that's the case, then we must track down a Courtesy Card member that received this mail...

Do you know how credit cards work?

Hyatt doesn't come out with credit cards. Banks (in this case, Chase) do.

Lobby your favorite bank to cut a deal with Hyatt if that's important to you.