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Old May 21, 2013 | 10:11 am
  #736  
cmjoss
Company Representative - Hyatt e-Commerce
 
Join Date: Apr 2012
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Originally Posted by AKCuisine
The most recent email I received from Hyatt was from Starr Nauden, sent Friday morning 5/17/13, indicating she was working on the issue.
Dear AKCuisine,

I have followed up on your issue, and it sounds like Starr is still working to resolve. Thank you for your patience, and please let us know if you encounter any other issues.

Best,
Catherine, Hyatt E-Commerce
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Old May 21, 2013 | 6:13 pm
  #737  
skunker
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Can't use the site to make a reservation. It keeps saying my session has expired, and this is like 10 seconds after finding a hotel and then clicking "check rates." Tried it on both Chrome and Safari. nada.
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Old May 22, 2013 | 8:24 am
  #738  
AKCuisine
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Originally Posted by cmjoss
Dear AKCuisine,

I have followed up on your issue, and it sounds like Starr is still working to resolve. Thank you for your patience, and please let us know if you encounter any other issues.

Best,
Catherine, Hyatt E-Commerce
Thank you. I can finally access my account and also see my upcoming reservations.

It would have been prudent for Hyatt to notify me in advance that they would need to change my password to work on the account.

When I could not access my account by any means - and it didn't recognize my email, log-in ID, or password - my thought was the account had been deactivated.

I'm glad the problem has been fixed, but I wish I had not had a week and a half of these problems.
Last edited by AKCuisine; May 22, 2013 at 1:18 pm
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Old May 28, 2013 | 12:54 pm
  #739  
Football Fan
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Why does it not show the amount of Goldpassport points it would cost to make a reservation? One only finds out how many points are deducted AFTER ONE MAKES THE RESERVATION. I'll repeat it, Hyatt IT is ridiculous.

Edit: Even after the reservation, it doesn't TELL YOU how many points were deducted. You just have to calculate it yourself.



Last edited by Football Fan; May 28, 2013 at 1:04 pm
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Old May 29, 2013 | 2:04 am
  #740  
hailstorm
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Originally Posted by Football Fan
Why does it not show the amount of Goldpassport points it would cost to make a reservation?
I can't remember, di the old site show the points required for a reservation?

If not, then I will guess that the Gold Passport system, a relatively recent invention, is incompatible with the 1960's spaghetti COBOL reservation system that nobody still alive understans, and the juryrigging required to make a points reservation doesn't allow for the display of points required for a stay at a given hotel.
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Old May 29, 2013 | 9:10 pm
  #741  
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Originally Posted by hailstorm
I can't remember, di the old site show the points required for a reservation?

If not, then I will guess that the Gold Passport system, a relatively recent invention, is incompatible with the 1960's spaghetti COBOL reservation system that nobody still alive understans, and the juryrigging required to make a points reservation doesn't allow for the display of points required for a stay at a given hotel.
I believe the old system did, but your theory sounds highly plausible anyway. And I'll repeat it, whoever is responsible for their relaunch needs to be fired immediately.
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Old Jun 9, 2013 | 2:09 pm
  #742  
cmjoss
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Hyatt.com Calendar Format
Dear FlyerTalkers,

You'll be happy to know that we have reverted the calendar on Hyatt.com to reflect a more typical Sunday Saturday week. We originally made the change based on substantial global research and successful user testing, but once we launched, we heard many of your comments about the confusion the Monday Sunday format caused. We apologize for any inconvenience, and appreciate your continued patience as work to improve the new Hyatt.com.

Best,
Catherine, Hyatt E-Commerce
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Old Jun 9, 2013 | 2:38 pm
  #743  
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Originally Posted by cmjoss
Dear FlyerTalkers,

You'll be happy to know that we have reverted the calendar on Hyatt.com to reflect a more typical Sunday Saturday week. We originally made the change based on substantial global research and successful user testing, but once we launched, we heard many of your comments about the confusion the Monday Sunday format caused. We apologize for any inconvenience, and appreciate your continued patience as work to improve the new Hyatt.com.

Best,
Catherine, Hyatt E-Commerce
What about the stupid change to make it harder to change the number of guests and enter corporate codes? Why do you "hide" that and require extra clicks? It was clearly better before.
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Old Jun 9, 2013 | 5:28 pm
  #744  
AKCuisine
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Originally Posted by cmjoss
Dear FlyerTalkers,

You'll be happy to know that we have reverted the calendar on Hyatt.com to reflect a more typical Sunday Saturday week. We originally made the change based on substantial global research and successful user testing, but once we launched, we heard many of your comments about the confusion the Monday Sunday format caused. We apologize for any inconvenience, and appreciate your continued patience as work to improve the new Hyatt.com.

Best,
Catherine, Hyatt E-Commerce
Thank you very much for making that improvement to the revamped website. That change will be helpful.

That said, a review of the threads here on FT will indicate that some individuals still have strong feelings about other aspects of Hyatt's online environment. We hope that those concerns are also being weighed for future upgrades.
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Old Jun 12, 2013 | 1:43 pm
  #745  
Jills
 
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Corporate Code location?
Originally Posted by irockfm2
Trying to book for DC and the site has some cosmetic changes, but there is no place to put in my corporate code on the site...I searched, no luck...
They hid it well indeed! I've been looking for almost an hour!! I finally found it (in case anyone else is still searching) on the reservations page here by clicking the "Offers and Gift Certificates" link in the Destination box... of course!
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Old Jun 12, 2013 | 1:56 pm
  #746  
777 global mile hound
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Originally Posted by Jills
They hid it well indeed! I've been looking for almost an hour!! I finally found it (in case anyone else is still searching) on the reservations page here by clicking the "Offers and Gift Certificates" link in the Destination box... of course!
Millions of dollars worth of consultants and industry focus groups went into that single enhancement and change for your personal benefit
We are glad the investment has finally paid off ^
I too was quite perplexed when I looked at it.
You really wonder what goes through the minds of the experts when they put all this stuff together.
From the get go it should be Keep it simple and user friendly
The first thought starting from every platform out there
Oh well eventually you get there!
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Old Jun 12, 2013 | 2:04 pm
  #747  
peteropny
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Originally Posted by 777 global mile hound
Oh well eventually you get there!
Or not
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Old Jun 12, 2013 | 9:46 pm
  #748  
hailstorm
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I've found it far easier to lookup rates using the mobile site, even on the desktop.

For example, the Park Hyatt Tokyo mobile reservation site:

http://m.hyatt.com/mt/www.mobilehyat...encoding=UTF-8
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Old Jun 23, 2013 | 1:51 am
  #749  
hailstorm
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The booking error messages have gotten a lot less friendly.

Just now I got this gem. Can't Hyatt even make a proper 500 page now?

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.cxf.jaxrs.client.ClientWebApplicationEx ception: org.apache.cxf.jaxrs.client.ClientWebApplicationEx ception: org.apache.cxf.interceptor.Fault: Could not send Message.
org.apache.cxf.jaxrs.client.WebClient.doChainedInv ocation(WebClient.java:807)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:743)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:717)
org.apache.cxf.jaxrs.client.WebClient.invoke(WebCl ient.java:262)
org.apache.cxf.jaxrs.client.WebClient.post(WebClie nt.java:271)
com.hyatt.apiservices.handlers.ReservationHandler. callCSCHandler(ReservationHandler.java:124)
com.hyatt.csc.services.CSCJAXBBooker.sendCSCReques t(CSCJAXBBooker.java:268)
com.hyatt.csc.services.CSCJAXBBooker.checkAvailabi lity_newVersionNo(CSCJAXBBooker.java:154)
com.hyatt.userprofiling.ReservationManager.summary CheckAvailability(ReservationManager.java:1061)
com.hyatt.userprofiling.ReservationFormHandler.han dlePropertyCheckAvail(ReservationFormHandler.java: 4011)
com.hyatt.userprofiling.ReservationFormHandler.han dleHICPropertyCheckAvail(ReservationFormHandler.ja va:3550)
com.hyatt.booking.HICBookingServlet.service(HICBoo kingServlet.java:487)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pagecompile.PageSubServlet.serviceServ let(PageSubServlet.java:230)
atg.servlet.pagecompile.PageSubServlet.serviceByNa me(PageSubServlet.java:188)
_doc_3._index._jspService(_index.java:135)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:130)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:94)
atg.servlet.jsp.DynamoJspPageServlet.service(Dynam oJspPageServlet.java:180)
atg.servlet.pagecompile.PageCompileServlet.service (PageCompileServlet.java:473)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:119)
atg.servlet.http.CookieBufferServlet.service(Cooki eBufferServlet.java:97)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.droplet.DropletEventServlet.service(DropletEve ntServlet.java:565)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:226)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:185)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ExpiredPasswordServlet.service(E xpiredPasswordServlet.java:356)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.MimeTyperPipelineServlet.serv ice(MimeTyperPipelineServlet.java:206)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.FileFinderPipelineServlet.ser vice(FileFinderPipelineServlet.java:707)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:202)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.CgiServlet.serviceRequest(CgiServlet.j ava:362)
atg.servlet.CgiServlet.service(CgiServlet.java:214 )
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.WebApplicationDispatcherPipel ineServlet.service(WebApplicationDispatcherPipelin eServlet.java:67)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.sso.PassportServlet.service(Pass portServlet.java:561)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.ThreadUserBinderServlet.servi ce(ThreadUserBinderServlet.java:91)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.FormLoginPipelineServlet.serv ice(FormLoginPipelineServlet.java:159)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.AttackDiscriminator.service(A ttackDiscriminator.java:565)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.AccessControlServlet.service(Acc essControlServlet.java:602)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.PageEventTriggerPipelineServlet. service(PageEventTriggerPipelineServlet.java:169)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.SessionEventTrigger.service(Sess ionEventTrigger.java:461)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
com.hyatt.util.ContextPathPipelineUtil.service(Con textPathPipelineUtil.java:165)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ProfileRequestServlet.service(Pr ofileRequestServlet.java:480)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionSaverServlet.servi ce(SessionSaverServlet.java:2442)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ServletPathPipelineServlet.se rvice(ServletPathPipelineServlet.java:186)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ContextPathPipelineServlet.se rvice(ContextPathPipelineServlet.java:93)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionRestorerServlet.se rvice(SessionRestorerServlet.java:60)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DynamoPipelineServlet.service (DynamoPipelineServlet.java:469)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.SessionPipelineServlet.servic e(SessionPipelineServlet.java:349)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.CookiePipelineServlet.service (CookiePipelineServlet.java:284)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.URLArgumentPipelineServlet.se rvice(URLArgumentPipelineServlet.java:271)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PathAuthenticationPipelineSer vlet.service(PathAuthenticationPipelineServlet.jav a:370)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.dtm.TransactionPipelineServlet.service(Transac tionPipelineServlet.java:212)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.BlockIPServlet.service(BlockI PServlet.java:324)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.HeadPipelineServlet.passReque st(HeadPipelineServlet.java:1100)
atg.servlet.pipeline.HeadPipelineServlet.service(H eadPipelineServlet.java:782)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:231)
atg.nucleus.servlet.NucleusProxyServlet.service(Nu cleusProxyServlet.java:215)
javax.servlet.http.HttpServlet.service(HttpServlet .java:717)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
root cause

org.apache.cxf.jaxrs.client.ClientWebApplicationEx ception: org.apache.cxf.interceptor.Fault: Could not send Message.
org.apache.cxf.jaxrs.client.AbstractClient.checkCl ientException(AbstractClient.java:501)
org.apache.cxf.jaxrs.client.AbstractClient.preProc essResult(AbstractClient.java:488)
org.apache.cxf.jaxrs.client.WebClient.doChainedInv ocation(WebClient.java:800)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:743)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:717)
org.apache.cxf.jaxrs.client.WebClient.invoke(WebCl ient.java:262)
org.apache.cxf.jaxrs.client.WebClient.post(WebClie nt.java:271)
com.hyatt.apiservices.handlers.ReservationHandler. callCSCHandler(ReservationHandler.java:124)
com.hyatt.csc.services.CSCJAXBBooker.sendCSCReques t(CSCJAXBBooker.java:268)
com.hyatt.csc.services.CSCJAXBBooker.checkAvailabi lity_newVersionNo(CSCJAXBBooker.java:154)
com.hyatt.userprofiling.ReservationManager.summary CheckAvailability(ReservationManager.java:1061)
com.hyatt.userprofiling.ReservationFormHandler.han dlePropertyCheckAvail(ReservationFormHandler.java: 4011)
com.hyatt.userprofiling.ReservationFormHandler.han dleHICPropertyCheckAvail(ReservationFormHandler.ja va:3550)
com.hyatt.booking.HICBookingServlet.service(HICBoo kingServlet.java:487)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pagecompile.PageSubServlet.serviceServ let(PageSubServlet.java:230)
atg.servlet.pagecompile.PageSubServlet.serviceByNa me(PageSubServlet.java:188)
_doc_3._index._jspService(_index.java:135)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:130)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:94)
atg.servlet.jsp.DynamoJspPageServlet.service(Dynam oJspPageServlet.java:180)
atg.servlet.pagecompile.PageCompileServlet.service (PageCompileServlet.java:473)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:119)
atg.servlet.http.CookieBufferServlet.service(Cooki eBufferServlet.java:97)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.droplet.DropletEventServlet.service(DropletEve ntServlet.java:565)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:226)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:185)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ExpiredPasswordServlet.service(E xpiredPasswordServlet.java:356)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.MimeTyperPipelineServlet.serv ice(MimeTyperPipelineServlet.java:206)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.FileFinderPipelineServlet.ser vice(FileFinderPipelineServlet.java:707)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:202)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.CgiServlet.serviceRequest(CgiServlet.j ava:362)
atg.servlet.CgiServlet.service(CgiServlet.java:214 )
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.WebApplicationDispatcherPipel ineServlet.service(WebApplicationDispatcherPipelin eServlet.java:67)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.sso.PassportServlet.service(Pass portServlet.java:561)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.ThreadUserBinderServlet.servi ce(ThreadUserBinderServlet.java:91)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.FormLoginPipelineServlet.serv ice(FormLoginPipelineServlet.java:159)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.AttackDiscriminator.service(A ttackDiscriminator.java:565)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.AccessControlServlet.service(Acc essControlServlet.java:602)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.PageEventTriggerPipelineServlet. service(PageEventTriggerPipelineServlet.java:169)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.SessionEventTrigger.service(Sess ionEventTrigger.java:461)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
com.hyatt.util.ContextPathPipelineUtil.service(Con textPathPipelineUtil.java:165)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ProfileRequestServlet.service(Pr ofileRequestServlet.java:480)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionSaverServlet.servi ce(SessionSaverServlet.java:2442)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ServletPathPipelineServlet.se rvice(ServletPathPipelineServlet.java:186)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ContextPathPipelineServlet.se rvice(ContextPathPipelineServlet.java:93)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionRestorerServlet.se rvice(SessionRestorerServlet.java:60)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DynamoPipelineServlet.service (DynamoPipelineServlet.java:469)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.SessionPipelineServlet.servic e(SessionPipelineServlet.java:349)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.CookiePipelineServlet.service (CookiePipelineServlet.java:284)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.URLArgumentPipelineServlet.se rvice(URLArgumentPipelineServlet.java:271)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PathAuthenticationPipelineSer vlet.service(PathAuthenticationPipelineServlet.jav a:370)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.dtm.TransactionPipelineServlet.service(Transac tionPipelineServlet.java:212)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.BlockIPServlet.service(BlockI PServlet.java:324)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.HeadPipelineServlet.passReque st(HeadPipelineServlet.java:1100)
atg.servlet.pipeline.HeadPipelineServlet.service(H eadPipelineServlet.java:782)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:231)
atg.nucleus.servlet.NucleusProxyServlet.service(Nu cleusProxyServlet.java:215)
javax.servlet.http.HttpServlet.service(HttpServlet .java:717)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
root cause

org.apache.cxf.interceptor.Fault: Could not send Message.
org.apache.cxf.interceptor.MessageSenderIntercepto r$MessageSenderEndingInterceptor.handleMessage(Mes sageSenderInterceptor.java:64)
org.apache.cxf.phase.PhaseInterceptorChain.doInter cept(PhaseInterceptorChain.java:262)
org.apache.cxf.jaxrs.client.WebClient.doChainedInv ocation(WebClient.java:795)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:743)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:717)
org.apache.cxf.jaxrs.client.WebClient.invoke(WebCl ient.java:262)
org.apache.cxf.jaxrs.client.WebClient.post(WebClie nt.java:271)
com.hyatt.apiservices.handlers.ReservationHandler. callCSCHandler(ReservationHandler.java:124)
com.hyatt.csc.services.CSCJAXBBooker.sendCSCReques t(CSCJAXBBooker.java:268)
com.hyatt.csc.services.CSCJAXBBooker.checkAvailabi lity_newVersionNo(CSCJAXBBooker.java:154)
com.hyatt.userprofiling.ReservationManager.summary CheckAvailability(ReservationManager.java:1061)
com.hyatt.userprofiling.ReservationFormHandler.han dlePropertyCheckAvail(ReservationFormHandler.java: 4011)
com.hyatt.userprofiling.ReservationFormHandler.han dleHICPropertyCheckAvail(ReservationFormHandler.ja va:3550)
com.hyatt.booking.HICBookingServlet.service(HICBoo kingServlet.java:487)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pagecompile.PageSubServlet.serviceServ let(PageSubServlet.java:230)
atg.servlet.pagecompile.PageSubServlet.serviceByNa me(PageSubServlet.java:188)
_doc_3._index._jspService(_index.java:135)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:130)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:94)
atg.servlet.jsp.DynamoJspPageServlet.service(Dynam oJspPageServlet.java:180)
atg.servlet.pagecompile.PageCompileServlet.service (PageCompileServlet.java:473)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:119)
atg.servlet.http.CookieBufferServlet.service(Cooki eBufferServlet.java:97)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.droplet.DropletEventServlet.service(DropletEve ntServlet.java:565)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:226)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:185)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ExpiredPasswordServlet.service(E xpiredPasswordServlet.java:356)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.MimeTyperPipelineServlet.serv ice(MimeTyperPipelineServlet.java:206)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.FileFinderPipelineServlet.ser vice(FileFinderPipelineServlet.java:707)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:202)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.CgiServlet.serviceRequest(CgiServlet.j ava:362)
atg.servlet.CgiServlet.service(CgiServlet.java:214 )
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.WebApplicationDispatcherPipel ineServlet.service(WebApplicationDispatcherPipelin eServlet.java:67)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.sso.PassportServlet.service(Pass portServlet.java:561)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.ThreadUserBinderServlet.servi ce(ThreadUserBinderServlet.java:91)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.FormLoginPipelineServlet.serv ice(FormLoginPipelineServlet.java:159)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.AttackDiscriminator.service(A ttackDiscriminator.java:565)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.AccessControlServlet.service(Acc essControlServlet.java:602)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.PageEventTriggerPipelineServlet. service(PageEventTriggerPipelineServlet.java:169)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.SessionEventTrigger.service(Sess ionEventTrigger.java:461)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
com.hyatt.util.ContextPathPipelineUtil.service(Con textPathPipelineUtil.java:165)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ProfileRequestServlet.service(Pr ofileRequestServlet.java:480)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionSaverServlet.servi ce(SessionSaverServlet.java:2442)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ServletPathPipelineServlet.se rvice(ServletPathPipelineServlet.java:186)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ContextPathPipelineServlet.se rvice(ContextPathPipelineServlet.java:93)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionRestorerServlet.se rvice(SessionRestorerServlet.java:60)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DynamoPipelineServlet.service (DynamoPipelineServlet.java:469)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.SessionPipelineServlet.servic e(SessionPipelineServlet.java:349)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.CookiePipelineServlet.service (CookiePipelineServlet.java:284)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.URLArgumentPipelineServlet.se rvice(URLArgumentPipelineServlet.java:271)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PathAuthenticationPipelineSer vlet.service(PathAuthenticationPipelineServlet.jav a:370)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.dtm.TransactionPipelineServlet.service(Transac tionPipelineServlet.java:212)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.BlockIPServlet.service(BlockI PServlet.java:324)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.HeadPipelineServlet.passReque st(HeadPipelineServlet.java:1100)
atg.servlet.pipeline.HeadPipelineServlet.service(H eadPipelineServlet.java:782)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:231)
atg.nucleus.servlet.NucleusProxyServlet.service(Nu cleusProxyServlet.java:215)
javax.servlet.http.HttpServlet.service(HttpServlet .java:717)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
root cause

java.net.SocketTimeoutException: SocketTimeoutException invoking http://hyb.pr.cscbooker.com/xml: Read timed out
sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)
sun.reflect.NativeConstructorAccessorImpl.newInsta nce(NativeConstructorAccessorImpl.java:39)
sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(DelegatingConstructorAccessorImpl.java:27)
java.lang.reflect.Constructor.newInstance(Construc tor.java:501)
org.apache.cxf.transport.http.HTTPConduit$WrappedO utputStream.mapException(HTTPConduit.java:1457)
org.apache.cxf.transport.http.HTTPConduit$WrappedO utputStream.close(HTTPConduit.java:1442)
org.apache.cxf.transport.AbstractConduit.close(Abs tractConduit.java:56)
org.apache.cxf.transport.http.HTTPConduit.close(HT TPConduit.java:658)
org.apache.cxf.interceptor.MessageSenderIntercepto r$MessageSenderEndingInterceptor.handleMessage(Mes sageSenderInterceptor.java:62)
org.apache.cxf.phase.PhaseInterceptorChain.doInter cept(PhaseInterceptorChain.java:262)
org.apache.cxf.jaxrs.client.WebClient.doChainedInv ocation(WebClient.java:795)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:743)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:717)
org.apache.cxf.jaxrs.client.WebClient.invoke(WebCl ient.java:262)
org.apache.cxf.jaxrs.client.WebClient.post(WebClie nt.java:271)
com.hyatt.apiservices.handlers.ReservationHandler. callCSCHandler(ReservationHandler.java:124)
com.hyatt.csc.services.CSCJAXBBooker.sendCSCReques t(CSCJAXBBooker.java:268)
com.hyatt.csc.services.CSCJAXBBooker.checkAvailabi lity_newVersionNo(CSCJAXBBooker.java:154)
com.hyatt.userprofiling.ReservationManager.summary CheckAvailability(ReservationManager.java:1061)
com.hyatt.userprofiling.ReservationFormHandler.han dlePropertyCheckAvail(ReservationFormHandler.java: 4011)
com.hyatt.userprofiling.ReservationFormHandler.han dleHICPropertyCheckAvail(ReservationFormHandler.ja va:3550)
com.hyatt.booking.HICBookingServlet.service(HICBoo kingServlet.java:487)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pagecompile.PageSubServlet.serviceServ let(PageSubServlet.java:230)
atg.servlet.pagecompile.PageSubServlet.serviceByNa me(PageSubServlet.java:188)
_doc_3._index._jspService(_index.java:135)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:130)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:94)
atg.servlet.jsp.DynamoJspPageServlet.service(Dynam oJspPageServlet.java:180)
atg.servlet.pagecompile.PageCompileServlet.service (PageCompileServlet.java:473)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:119)
atg.servlet.http.CookieBufferServlet.service(Cooki eBufferServlet.java:97)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.droplet.DropletEventServlet.service(DropletEve ntServlet.java:565)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:226)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:185)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ExpiredPasswordServlet.service(E xpiredPasswordServlet.java:356)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.MimeTyperPipelineServlet.serv ice(MimeTyperPipelineServlet.java:206)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.FileFinderPipelineServlet.ser vice(FileFinderPipelineServlet.java:707)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:202)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.CgiServlet.serviceRequest(CgiServlet.j ava:362)
atg.servlet.CgiServlet.service(CgiServlet.java:214 )
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.WebApplicationDispatcherPipel ineServlet.service(WebApplicationDispatcherPipelin eServlet.java:67)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.sso.PassportServlet.service(Pass portServlet.java:561)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.ThreadUserBinderServlet.servi ce(ThreadUserBinderServlet.java:91)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.FormLoginPipelineServlet.serv ice(FormLoginPipelineServlet.java:159)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.AttackDiscriminator.service(A ttackDiscriminator.java:565)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.AccessControlServlet.service(Acc essControlServlet.java:602)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.PageEventTriggerPipelineServlet. service(PageEventTriggerPipelineServlet.java:169)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.SessionEventTrigger.service(Sess ionEventTrigger.java:461)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
com.hyatt.util.ContextPathPipelineUtil.service(Con textPathPipelineUtil.java:165)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ProfileRequestServlet.service(Pr ofileRequestServlet.java:480)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionSaverServlet.servi ce(SessionSaverServlet.java:2442)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ServletPathPipelineServlet.se rvice(ServletPathPipelineServlet.java:186)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ContextPathPipelineServlet.se rvice(ContextPathPipelineServlet.java:93)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionRestorerServlet.se rvice(SessionRestorerServlet.java:60)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DynamoPipelineServlet.service (DynamoPipelineServlet.java:469)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.SessionPipelineServlet.servic e(SessionPipelineServlet.java:349)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.CookiePipelineServlet.service (CookiePipelineServlet.java:284)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.URLArgumentPipelineServlet.se rvice(URLArgumentPipelineServlet.java:271)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PathAuthenticationPipelineSer vlet.service(PathAuthenticationPipelineServlet.jav a:370)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.dtm.TransactionPipelineServlet.service(Transac tionPipelineServlet.java:212)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.BlockIPServlet.service(BlockI PServlet.java:324)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.HeadPipelineServlet.passReque st(HeadPipelineServlet.java:1100)
atg.servlet.pipeline.HeadPipelineServlet.service(H eadPipelineServlet.java:782)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:231)
atg.nucleus.servlet.NucleusProxyServlet.service(Nu cleusProxyServlet.java:215)
javax.servlet.http.HttpServlet.service(HttpServlet .java:717)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
root cause

java.net.SocketTimeoutException: Read timed out
java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.read(SocketInputStream. java:129)
java.io.BufferedInputStream.fill(BufferedInputStre am.java:218)
java.io.BufferedInputStream.read1(BufferedInputStr eam.java:256)
java.io.BufferedInputStream.read(BufferedInputStre am.java:313)
sun.net.http://www.http.HttpClient.parseHTTP...lient.java:681)
sun.net.http://www.http.HttpClient.parseHTTP...lient.java:626)
sun.net.http://www.protocol.http.HttpURLConn...ction.java:983)
java.net.HttpURLConnection.getResponseCode(HttpURL Connection.java:367)
org.apache.cxf.transport.http.HTTPConduit$WrappedO utputStream.handleResponseInternal(HTTPConduit.jav a:1577)
org.apache.cxf.transport.http.HTTPConduit$WrappedO utputStream.handleResponse(HTTPConduit.java:1520)
org.apache.cxf.transport.http.HTTPConduit$WrappedO utputStream.close(HTTPConduit.java:1428)
org.apache.cxf.transport.AbstractConduit.close(Abs tractConduit.java:56)
org.apache.cxf.transport.http.HTTPConduit.close(HT TPConduit.java:658)
org.apache.cxf.interceptor.MessageSenderIntercepto r$MessageSenderEndingInterceptor.handleMessage(Mes sageSenderInterceptor.java:62)
org.apache.cxf.phase.PhaseInterceptorChain.doInter cept(PhaseInterceptorChain.java:262)
org.apache.cxf.jaxrs.client.WebClient.doChainedInv ocation(WebClient.java:795)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:743)
org.apache.cxf.jaxrs.client.WebClient.doInvoke(Web Client.java:717)
org.apache.cxf.jaxrs.client.WebClient.invoke(WebCl ient.java:262)
org.apache.cxf.jaxrs.client.WebClient.post(WebClie nt.java:271)
com.hyatt.apiservices.handlers.ReservationHandler. callCSCHandler(ReservationHandler.java:124)
com.hyatt.csc.services.CSCJAXBBooker.sendCSCReques t(CSCJAXBBooker.java:268)
com.hyatt.csc.services.CSCJAXBBooker.checkAvailabi lity_newVersionNo(CSCJAXBBooker.java:154)
com.hyatt.userprofiling.ReservationManager.summary CheckAvailability(ReservationManager.java:1061)
com.hyatt.userprofiling.ReservationFormHandler.han dlePropertyCheckAvail(ReservationFormHandler.java: 4011)
com.hyatt.userprofiling.ReservationFormHandler.han dleHICPropertyCheckAvail(ReservationFormHandler.ja va:3550)
com.hyatt.booking.HICBookingServlet.service(HICBoo kingServlet.java:487)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pagecompile.PageSubServlet.serviceServ let(PageSubServlet.java:230)
atg.servlet.pagecompile.PageSubServlet.serviceByNa me(PageSubServlet.java:188)
_doc_3._index._jspService(_index.java:135)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:130)
atg.servlet.jsp.DynamoJspPageServlet._jspService(D ynamoJspPageServlet.java:94)
atg.servlet.jsp.DynamoJspPageServlet.service(Dynam oJspPageServlet.java:180)
atg.servlet.pagecompile.PageCompileServlet.service (PageCompileServlet.java:473)
atg.servlet.DynamoServlet.service(DynamoServlet.ja va:123)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:119)
atg.servlet.http.CookieBufferServlet.service(Cooki eBufferServlet.java:97)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.droplet.DropletEventServlet.service(DropletEve ntServlet.java:565)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:226)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:185)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ExpiredPasswordServlet.service(E xpiredPasswordServlet.java:356)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.MimeTyperPipelineServlet.serv ice(MimeTyperPipelineServlet.java:206)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.FileFinderPipelineServlet.ser vice(FileFinderPipelineServlet.java:707)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DispatcherPipelineServletImpl .service(DispatcherPipelineServletImpl.java:202)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.CgiServlet.serviceRequest(CgiServlet.j ava:362)
atg.servlet.CgiServlet.service(CgiServlet.java:214 )
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.WebApplicationDispatcherPipel ineServlet.service(WebApplicationDispatcherPipelin eServlet.java:67)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.sso.PassportServlet.service(Pass portServlet.java:561)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.ThreadUserBinderServlet.servi ce(ThreadUserBinderServlet.java:91)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.security.FormLoginPipelineServlet.serv ice(FormLoginPipelineServlet.java:159)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.AttackDiscriminator.service(A ttackDiscriminator.java:565)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.AccessControlServlet.service(Acc essControlServlet.java:602)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.PageEventTriggerPipelineServlet. service(PageEventTriggerPipelineServlet.java:169)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.SessionEventTrigger.service(Sess ionEventTrigger.java:461)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
com.hyatt.util.ContextPathPipelineUtil.service(Con textPathPipelineUtil.java:165)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.userprofiling.ProfileRequestServlet.service(Pr ofileRequestServlet.java:480)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionSaverServlet.servi ce(SessionSaverServlet.java:2442)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ServletPathPipelineServlet.se rvice(ServletPathPipelineServlet.java:186)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.ContextPathPipelineServlet.se rvice(ContextPathPipelineServlet.java:93)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.sessionsaver.SessionRestorerServlet.se rvice(SessionRestorerServlet.java:60)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.DynamoPipelineServlet.service (DynamoPipelineServlet.java:469)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.SessionPipelineServlet.servic e(SessionPipelineServlet.java:349)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.CookiePipelineServlet.service (CookiePipelineServlet.java:284)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.URLArgumentPipelineServlet.se rvice(URLArgumentPipelineServlet.java:271)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PathAuthenticationPipelineSer vlet.service(PathAuthenticationPipelineServlet.jav a:370)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.dtm.TransactionPipelineServlet.service(Transac tionPipelineServlet.java:212)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:279)
atg.servlet.pipeline.BlockIPServlet.service(BlockI PServlet.java:324)
atg.servlet.pipeline.PipelineableServletImpl.passR equest(PipelineableServletImpl.java:116)
atg.servlet.pipeline.HeadPipelineServlet.passReque st(HeadPipelineServlet.java:1100)
atg.servlet.pipeline.HeadPipelineServlet.service(H eadPipelineServlet.java:782)
atg.servlet.pipeline.PipelineableServletImpl.servi ce(PipelineableServletImpl.java:231)
atg.nucleus.servlet.NucleusProxyServlet.service(Nu cleusProxyServlet.java:215)
javax.servlet.http.HttpServlet.service(HttpServlet .java:717)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA_CP logs.
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Old Jun 23, 2013 | 2:03 am
  #750  
RhubarbPie
 
Join Date: Dec 2012
Posts: 335
Is anyone else missing all of their upcoming reservations (both on mobile and the website)? I just logged on to look at an upcoming reservation, and ALL of my reservations coming up in the next few months are completely gone.
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