Hyatt.com/GP.com---Website Issues
Apr 6, 2013 | 7:50 pm
#706
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
Apr 6, 2013 | 9:43 pm
#707
Suspended
Join Date: Mar 2011
Location: Los Gatos, CA
Programs: Hyatt Diamond, Marriott PLT, SPG PLT, AA EXP, Virgin Elevate
Posts: 293
It's been impossible to make a reservation for several hours now... Not unusual for Hyatt. 
One must wonder how the IT group at Hyatt stay employed... The site is down too often and I would think there would be some revenue lost...
One must wonder how the IT group at Hyatt stay employed... The site is down too often and I would think there would be some revenue lost...
Apr 6, 2013 | 11:30 pm
#708
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Marriott Platinum
Posts: 21,780
Apr 15, 2013 | 7:46 am
#709
Join Date: Mar 2007
Location: ABQ & SMF
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,484
Down again.......
Apr 15, 2013 | 10:53 am
#710
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
...site came up beautifully, but when I tried to log in, this is the message I received :
The Hyatt Gold Passport system is undergoing maintenance at this time.
When you call them (as directed) you get a message to go on line!
Finally got through to an agent, who said they could not reference Gold Passport, but could make reservations.
The Hyatt Gold Passport system is undergoing maintenance at this time.
When you call them (as directed) you get a message to go on line!
Finally got through to an agent, who said they could not reference Gold Passport, but could make reservations.
Apr 15, 2013 | 10:54 am
#711
Join Date: Oct 2010
Posts: 411
Surprisingly I was able to call in and reach a GP Customer Service rep with no wait time. They were able to quickly confirm hotel award availability via phone. However, does anyone know whether transfers from Ultimate Rewards -> Hyatt are working? If not, can Hyatt still book a reservation without the required number of points in the GP account?
Apr 15, 2013 | 11:50 am
#712
Join Date: Oct 2010
Programs: SPG Gold, Hyatt GP Platinum
Posts: 496
I'm trying to make reservations, but I can't log-in to my GP to do so. Yes, I can prob make a reservation, but will have to link my GP info later.
It seems the Hyatt website & GP site is down several times a week. One of the worse reservation/loyalty websites that I have used.
It seems the Hyatt website & GP site is down several times a week. One of the worse reservation/loyalty websites that I have used.
Apr 15, 2013 | 11:59 am
#713
FlyerTalk Evangelist
Join Date: Mar 2009
Location: EWR
Programs: UAPlat; *Gold; Hyatt Diam; SPG Plat; PWP goddess
Posts: 16,579
Another thread references the system issues today:
http://www.flyertalk.com/forum/hyatt...em-outage.html
http://www.flyertalk.com/forum/hyatt...em-outage.html
Apr 15, 2013 | 12:19 pm
#714
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,417
I'm trying to organise a 10 stay MR but can't even log in - very frustrating
Apr 20, 2013 | 4:47 pm
#715
Join Date: Feb 2006
Posts: 1,368
When I type ASIA OR EUROPE , the result says no matches found.
It was possible before .
It was possible before .
Apr 22, 2013 | 5:50 am
#716
Join Date: May 2012
Location: BTV
Programs: US Airways Gold, DL Silver, Avis First, SPG Gold, Marriott Gold, Hyatt Plat
Posts: 121
Trying to book for DC and the site has some cosmetic changes, but there is no place to put in my corporate code on the site...I searched, no luck...
Apr 22, 2013 | 5:52 am
#717
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,417
Apr 24, 2013 | 12:51 am
#718
Join Date: Jun 2006
Programs: Hyatt Diamond, Hilton Gold,IHG Plat Amb, CC Gold, Kimpton IC, United, AA, BA, Amtrak G.R.
Posts: 446
not working - 3am on april 23rd!!!!!!!!!!
SO TIRED of the website not working at least 2 or 3 times a week!!!
it is a BILLION DOLLAR company with a website that is worth about $8 bucks!
SO TIRED of the website not working at least 2 or 3 times a week!!!
it is a BILLION DOLLAR company with a website that is worth about $8 bucks!
Apr 24, 2013 | 3:02 pm
#719
Join Date: May 2012
Location: BTV
Programs: US Airways Gold, DL Silver, Avis First, SPG Gold, Marriott Gold, Hyatt Plat
Posts: 121
oh - great...thanks!
Apr 30, 2013 | 10:59 pm
#720
Join Date: Nov 2005
Location: SIN / CNX / SFO
Programs: UA GS, SQ PPS, Hyatt Globalist, Marriott Titanium, Hilton Diamond, Accor Gold
Posts: 1,253
Just ran into an "interesting" bug. I had pulled up availability/rate checks for the Park Hyatt Beijing and Park Hyatt Seoul (in that order) for different dates in two separate tabs in Chrome. When I clicked through to actually reserve the room at the PH Beijing, the dates and rates that appeared were for BJ but the hotel name, photos, and everything else was for the PH Seoul. I'd hate to have seen the reservation I ended up with if I had not been paying attention and just clicked through on autopilot.
Screenshot here: http://alexwarofka.com/etc/hyattbug_20130501.png
Screenshot here: http://alexwarofka.com/etc/hyattbug_20130501.png