Originally Posted by
cmjoss
Dear AKCuisine,
I have followed up on your issue, and it sounds like Starr is still working to resolve. Thank you for your patience, and please let us know if you encounter any other issues.
Best,
Catherine, Hyatt E-Commerce
Thank you. I can finally access my account and also see my upcoming reservations.
It would have been prudent for Hyatt to notify me
in advance that they would need to change my password to work on the account.
When I could not access my account by any means - and it didn't recognize my email, log-in ID, or password - my thought was the account had been deactivated.
I'm glad the problem has been fixed, but I wish I had not had a week and a half of these problems.