Jul 28, 2016, 12:20 am
Delta In-Flight Meal/Food Service: The Definitive Thread — 2016 Edition
Aug 19, 2016, 4:50 pm
#811
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
I second that. SC was also pretty groddy. I couldn't help but chuckle when I saw the award for 'most improved sky club customer service.' What the present condition of the facility was an improvement on must have been scary! LOL
Aug 22, 2016, 11:37 am
#812
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
DEN-SLC-LHR
I flew an award trip in Delta One last month; here are some photos.
DEN-SLC
CR9
Refreshments
SLC-LHR
767-300
Dinner, Breakfast
Farro Guacamole
Spring Mix Salad/Corn and Green Chile Bisque/pretzel roll
Grilled Beef Tenderloin with fontina polenta cake, grilled artichoke and smoked tomato onion salad
Vanilla Ice Cream Sundae with chocolate sauce, nuts and wafer cookie
Southwestern Frittata with warm pico de gallo and chicken apple sausage (and cinnamon roll and fruit)
DEN-SLC
CR9
Refreshments
SLC-LHR
767-300
Dinner, Breakfast
Farro Guacamole
Spring Mix Salad/Corn and Green Chile Bisque/pretzel roll
Grilled Beef Tenderloin with fontina polenta cake, grilled artichoke and smoked tomato onion salad
Vanilla Ice Cream Sundae with chocolate sauce, nuts and wafer cookie
Southwestern Frittata with warm pico de gallo and chicken apple sausage (and cinnamon roll and fruit)
Last edited by Kurt; Aug 22, 2016 at 6:55 pm
Aug 22, 2016, 1:16 pm
#813
Join Date: May 2006
Location: STL
Programs: UA Platinum, AA Platinum Pro, Marriott Platinum
Posts: 1,429
MSPSAN
MD90
Dinner
They delayed boarding for 30 mins waiting on pilots, then boarded us, then we waited another 30 mins. PDBs but can't recall multiple runs.
Choice of stuffed chicken breast or (I think) salmon. Orders taken front to back. Drink choice, hot towels, but no offer of snack basket. Meal delivered....I would say it was meh. Chicken breast was ok but the potatoes were rather...uninspired. They were just some fingerling potatoes that seem thrown in at the last minute and no real flavor. Trays collected and was expecting them to offer dessert. Finally they offered coffee and I finally just straight out asked and was told dessert was loaded but it had melted....ok that's a new one.
MD90
Dinner
They delayed boarding for 30 mins waiting on pilots, then boarded us, then we waited another 30 mins. PDBs but can't recall multiple runs.
Choice of stuffed chicken breast or (I think) salmon. Orders taken front to back. Drink choice, hot towels, but no offer of snack basket. Meal delivered....I would say it was meh. Chicken breast was ok but the potatoes were rather...uninspired. They were just some fingerling potatoes that seem thrown in at the last minute and no real flavor. Trays collected and was expecting them to offer dessert. Finally they offered coffee and I finally just straight out asked and was told dessert was loaded but it had melted....ok that's a new one.
Aug 22, 2016, 3:20 pm
#814
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
LHR-ATL-BWI
The return flight (I see a similar meal ex-CDG, but I had the chicken; LHR catering was very good on this flight; the chicken was one of the best in-flight meals I've ever enjoyed).
LHR-ATL
767-300
Dinner, Snack
Asian beef
Thai curry soup/salad
Corn-fed chicken with mushroom/cream sauce, potatoes, spinach and cherry tomatoes
Cheese/port
Strawberry sundae (yes I was greedy and had cheese and ice cream)
Pre-arrival hot roast-beef sandwich with salad and a chocolate
Goodbye chocolate
ATL-BWI
MD90
Refreshments
I overnighted in ATL as DL31 didn't legally connect to any ATL-BWI flight that evening.
LHR-ATL
767-300
Dinner, Snack
Asian beef
Thai curry soup/salad
Corn-fed chicken with mushroom/cream sauce, potatoes, spinach and cherry tomatoes
Cheese/port
Strawberry sundae (yes I was greedy and had cheese and ice cream)
Pre-arrival hot roast-beef sandwich with salad and a chocolate
Goodbye chocolate
ATL-BWI
MD90
Refreshments
I overnighted in ATL as DL31 didn't legally connect to any ATL-BWI flight that evening.
Aug 22, 2016, 3:23 pm
#815
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
ATL-DEN
737-900
Breakfast
Short-haul breakfast
737-900
Breakfast
Short-haul breakfast
Aug 22, 2016, 3:24 pm
#816
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
SLC-DCA
757-200
Breakfast
Medium-haul breakfast
757-200
Breakfast
Medium-haul breakfast
Aug 22, 2016, 3:25 pm
#817
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
ATL-DEN
737-900
Breakfast
Short-haul breakfast (August 2016 version)
737-900
Breakfast
Short-haul breakfast (August 2016 version)
Aug 25, 2016, 4:17 pm
#818
Join Date: May 2015
Posts: 2,881
Is it unusual not to have the snack basket offered? I was on a mainline flight that was 250-750 miles long. FAs were great with keeping drinks filled the whole flight, but no snacks. Common occurrence, or just bad catering?
Aug 25, 2016, 4:48 pm
#819
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Ambassador + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,587
Definitely not the norm. If you say F/As kept glasses full I'd infer that means it was a catering mishap.
Aug 25, 2016, 6:43 pm
#820
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Can anyone update the service flow for First ATL-HNL? Are there no nuts or snack before the meal? Just a drink before meal and they plop everything on one tray down and there is just the pre-arrival snack with the snack basket in between? Thanks!!
Aug 25, 2016, 8:26 pm
#821
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Other flights, there hasn't been one at all.
Aug 25, 2016, 8:48 pm
#822
Join Date: Apr 2005
Posts: 383
My recent JFK-RDU-JFK C+ flights have not had the snack basket but first class did. The FA just gave C+ passengers Biscoff without a choice and pretzels and peanuts on the other flight also without a choice. I thought the snack basket should be passed if F has it. I wish DL/DCI service would be more consistent.
Aug 25, 2016, 9:04 pm
#823
Join Date: Mar 2015
Posts: 1,620
She said that usually she was catered with extra snacks to refill the basket with, but her last 5 flights she was given exactly x baskets per segment and she no longer had a way to refill the basket without potentially taking snacks from the return leg.
Aug 25, 2016, 9:24 pm
#824
Join Date: Jul 2012
Location: MSP
Programs: Delta PM, Hyatt Discoverist, Hertz PC
Posts: 2,303
When they added snack basket for C+, they took it away for F flights less than 1500 miles.
Aug 25, 2016, 9:31 pm
#825
Join Date: Sep 2013
Location: Paradise
Posts: 1,617
To be fair, it was always stipulated only flights 1500+ miles, were to receive a meal and snack basket. It was always nice when you got both on sub 1500 flights but it was never a guarantee.