Delta to change 1st/C+ upgrades for two based on highest medallion level
Oct 17, 2016, 1:41 pm
#706
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
Oct 17, 2016, 1:48 pm
#707
Join Date: May 2015
Posts: 2,881
That includes me until today. I think agents would be informed when the change is publicized. I only noticed when I saw a GM companion above a PM this morning.
Oct 17, 2016, 1:54 pm
#708
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
http://www.delta.com/content/www/en_...d-updates.html
Would expect an email at some point but that hasn't been sent yet.
Oct 17, 2016, 2:07 pm
#709
Join Date: May 2014
Location: PWM
Programs: Delta PM
Posts: 822
Oct 17, 2016, 2:23 pm
#710
Suspended
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Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
Oct 17, 2016, 5:25 pm
#713
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Join Date: Aug 2009
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(since it was public on the 13th)
Oct 17, 2016, 7:07 pm
#714
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
I'm leaning to believe that it will be valid as if you strictly go by UG when highest medallion member is eligible then technically for a DM they are eligible for award tickets. So thus right now the implementation needs a small fix.
If the award ticket is ineligible for companion UG's then right now folks are getting a nice gift.
Oct 17, 2016, 7:35 pm
#715
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I think for award tickets Delta's logic is working like this:
1. There are no companion upgrades on award tickets.
2. Medallions (all medallions) have an exception to this rule as a benefit of loyalty.
3. Non medallions never get this exception, even when they are a companion to a medallion.
4. When the exception is applied, companion upgrades work the same way as they do for cash tickets: highest level medallion drives priority, award tickets taking the lowest priority among eligible fare classes for Delta customers, but above sky team and other eligible non-Sky Miles groups.
1. There are no companion upgrades on award tickets.
2. Medallions (all medallions) have an exception to this rule as a benefit of loyalty.
3. Non medallions never get this exception, even when they are a companion to a medallion.
4. When the exception is applied, companion upgrades work the same way as they do for cash tickets: highest level medallion drives priority, award tickets taking the lowest priority among eligible fare classes for Delta customers, but above sky team and other eligible non-Sky Miles groups.
Oct 17, 2016, 8:45 pm
#717
Join Date: May 2015
Posts: 2,881
For now, you can be on different PNRs. That won't be the case forever, at least with voluntarily divided PNRs.
Oct 17, 2016, 9:03 pm
#718
Join Date: Nov 2014
Location: DTW
Programs: DL DM, 3.3 MM Miler, Lifetime Hilton Diamond VIP, United, American, National ExecElite
Posts: 201
They have updated the SkyMiles News page on Delta.com
http://www.delta.com/content/www/en_...d-updates.html
Would expect an email at some point but that hasn't been sent yet.
http://www.delta.com/content/www/en_...d-updates.html
Would expect an email at some point but that hasn't been sent yet.
Oct 17, 2016, 9:08 pm
#719
Join Date: Nov 2014
Location: DTW
Programs: DL DM, 3.3 MM Miler, Lifetime Hilton Diamond VIP, United, American, National ExecElite
Posts: 201
+1. Agreed. I was a vocal supporter of this change. My wife accompanies me at most 2-3 times a year, and often on a short NS, DTW-DSM, or to DEN. It helps keep peace at home since I'm gone so much on business travel.
Oct 17, 2016, 10:04 pm
#720
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
How does UG list priority work on split PNRs? (IE how would I make sure my companion, on a separate PNR, gets on the UG list next to me instead of at the bottom?). Unless I'm missing something, it isn't possible?
FWIW, the rules, as stated, are pretty clear that they need to be on the same PNR. So sounds like there is a "grace period" exception in place for now?