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Originally Posted by sdm1130
(Post 11892611)
He said the number of companions missing the upgrade is small? :confused:
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Originally Posted by Hartmann
(Post 11892637)
I'm not even sure how they would measure that.
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Originally Posted by sdm1130
(Post 11892611)
He said the number of companions missing the upgrade is small? :confused:
Originally Posted by Hartmann
(Post 11892637)
I'm not even sure how they would measure that.
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Another day, another Acela trip. This one happens to be packed to the rafters.
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Originally Posted by CO 1E
(Post 11892690)
Another day, another Acela trip. This one happens to be packed to the rafters.
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Originally Posted by fozz
(Post 11892675)
Yeah and I'm inclined to believe it. Just ask anyone who's tried to do a companion upgrade how succesful it was. For me, it really was a once in a blue moon thing.
Off the top of my head, I think I'm actually 3/4 on companion upgrades so far this year. Unfortunately, tomorrow will likely be a miss unless they swap the equipment (currently a 73G) or if there are some no shows. |
Originally Posted by sdm1130
(Post 11892666)
Companions are marked as such when added to the upgrade list so they should be able to track what percentage actually clear the list. I would assume the number is quite low.
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Originally Posted by baglady
(Post 11891721)
my husband.
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Originally Posted by Steph3n
(Post 11891088)
doh misunderstood. CDG-ZRH is AF regional.
Did anyone catch the two-character airline code for AF regional partner CityJet? |
Originally Posted by sdm1130
(Post 11892700)
So, Scott basically told you that the number is small because people just aren't bothering with having a companion added?
Off the top of my head, I think I'm actually 3/4 on companion upgrades so far this year. Unfortunately, tomorrow will likely be a miss unless they swap the equipment (currently a 73G) or if there are some no shows. It's only in the last few months that there is plenty of F inventory on day of departure, otherwise it was nearly impossible. But in ten years as a Plat, the number of successful companion upgrades I can count on one hand and it's not for lack of trying. But he did say it's an issue and they are working on it. We talked about some ideas and I think they are all reasonable solutions. So, the good news, it should be a short term issue. But, he did say the Rev-Ups were not taking many companion upgrades away. We could also be battling people switching flights thanks to SDC and getting cleared. |
Originally Posted by Hartmann
(Post 11892711)
But what about the ones who aren't added to the list because "F is full sir".
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Originally Posted by FT Lurker
(Post 11892724)
Did anyone catch the two-character airline code for AF regional partner CityJet?
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Originally Posted by Hartmann
(Post 11892711)
But what about the ones who aren't added to the list because "F is full sir".
Originally Posted by fozz
(Post 11892730)
I may have misinterpreted, but in the grander scale, the number of people who even use the benefit is small. That coupled with the number of people who would have cleared without the Rev-Up is also very small.
It's only in the last few months that there is plenty of F inventory on day of departure, otherwise it was nearly impossible. But in ten years as a Plat, the number of successful companion upgrades I can count on one hand and it's not for lack of trying. But he did say it's an issue and they are working on it. We talked about some ideas and I think they are all reasonable solutions. So, the good news, it should be a short term issue. But, he did say the Rev-Ups were not taking many companion upgrades away. We could also be battling people switching flights thanks to SDC and getting cleared. I can imagine that rev-ups are not taking away many companion upgrades. My complaint was that Silver elites were taking away my companion upgrade. :D |
Originally Posted by sdm1130
(Post 11892700)
So, Scott basically told you that the number is small because people just aren't bothering with having a companion added?
The solution is simple: Only process the upgrades at the gate at the time of departure. DL does this just fine. CO doesn't want the GAs to be processing transactions (for the SDC either) so I understand that but have the people swipe and tell them that they will only be charged if they clear. Heck, tell them to monitor their priority on the PDA site, too. But just selling the upgrades outright at the check-in window is foolish and our predictions of it not working well are coming to fruition.
Originally Posted by FT Lurker
(Post 11892724)
Did anyone catch the two-character airline code for AF regional partner CityJet?
Originally Posted by fozz
(Post 11892730)
But in ten years as a Plat, the number of successful companion upgrades I can count on one hand and it's not for lack of trying.
Originally Posted by fozz
(Post 11892730)
But he did say it's an issue and they are working on it. We talked about some ideas and I think they are all reasonable solutions. So, the good news, it should be a short term issue.
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London Broil with Montreal Steak Rub....mmmmmm. I'm cheating on the side dish - supermarket potato wedges.
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