Originally Posted by Anglo Large Clawed Otter (Post 11618237)

I love Starpicks rates. Just shaved several $100 off the cost of my stays this weekend in TPA & ONT.

Originally Posted by sfogate (Post 11618717)

I had a wonderful time dealing with UA last night. We had a connecting customer arriving on their HNLSFO flight. He had called the HNL station to advise us that his flight was late, very late due to a mx delay. Of course he was booked on two separate tickets but what do I care, a customer is a customer, no matter how they get to us.

Originally Posted by Mackieman (Post 11618314)

I wish Marriott would do something like that for me to reach Platnium. Though I suppose I wouldn't qualify due to just barely having made Gold. Oh well, at least I enjoy Gold through February 2011.

Originally Posted by sdm1130 (Post 11618475)

Agreed - I have never been a huge fan of Hilton properties.

And, I can't stand the family. :D

Originally Posted by sfogate (Post 11618717)

Good morning Box.

I had a wonderful time dealing with UA last night. We had a connecting customer arriving on their HNLSFO flight. He had called the HNL station to advise us that his flight was late, very late due to a mx delay. Of course he was booked on two separate tickets but what do I care, a customer is a customer, no matter how they get to us.

I contact UA to see just how late, late is. Plane won't be arriving until 12:16am and the man is checked into the IAH redeye 12:35am departure and has been EUAed. I asked UA if they are going to rebook him and the customer planner says, no way, he is on two separate tickets and is on his own. So I rebook the man via SFOEWRCDG on our first morning flight. I contact his wife with the new flight information.

The man was left checked in because you never know if he's going to make it. I call UA once again and his flight hasn't made up any time but we still leave him checked in. At 12:20 we unseat him and give away his F Class seat to the next person, which happened to be a non-rev.

At 12:23 we close the aircraft door and we see the man running down the hallway, clutching his shoes, belt and small handcarry. We re-open the door and advise the man that his seat had been given away but he can sit in a nice aisle coach seat.

I have no idea how he made it from the UA gates thru security to our flight in under 8 minutes but I'm glad he did.

Gotta love UA for following those rules and customer service be damned.

Originally Posted by Steve GadFly (Post 11619305)

Looks like Marriott is back on the ebates website (along with air france, alamo, alasks, avis, best western, budget, delta, holiday inn, etc.). Gotta love earning $5.00 per reservation from the .com club and xx% cash back on hotels, air, and cars from ebates.

If anyone isn't a member and wants more info (or just wants to hook me up with the referral cred when you join), PM me. ^

Originally Posted by xyzzy (Post 11619869)

How does one get the number to a CO station at a particular airport?

Originally Posted by monitor (Post 11618329)

IMO, there is not enough difference between Marriott Gold and Platinum that I would worry about it too much. I guess that the only real benefits from the step up that I can see are the EEOs (and I am one who does not usually have a lot of use for weekend nights and gives the coupons away).

Originally Posted by Hartmann (Post 11618375)

I have only stayed in a Hilton twice in the last two years and didn't find it all that appealing either time.

Maybe I'll try them one more time in BWI.

Originally Posted by Brituchenite (Post 11619875)

What, you mean you don't lust after the luscious Paris ......:D:D

Originally Posted by ConciergeMike (Post 11619877)

:eek:

If FT gets a hold of phone numbers, Scott might well have a conniption or five.

Originally Posted by fozz (Post 11619694)

I could be wrong, but I thought CO gave most of those gates back a few years ago. From what I remember, UA realized how convenient those gates were since you could walk to them and started bullying CO via DIA to release them.

Originally Posted by Anglo Large Clawed Otter (Post 11618808)

About $100/stay for Sheraton TPA Airport and Aloft Rancho Cucaracha. I need the stays to hit my second night-after-night 5K bonus.

Originally Posted by xyzzy (Post 11619869)

How does one get the number to a CO station at a particular airport?

Originally Posted by ConciergeMike (Post 11619877)

:eek:

If FT gets a hold of phone numbers, Scott might well have a conniption or five.

Originally Posted by xyzzy (Post 11619913)

I'm sure -- but sfogate clearly stated that the pax she helped had called the HNL station. I guess it's small enough. Can you imagine calling the EWR station for help? Talk about :rolleyes:

Originally Posted by sdm1130 (Post 11619946)

They are pretty easy to find. Google "Continental Airlines" and the name of the city where the airport is located.

Originally Posted by ConciergeMike (Post 11619984)

Granted I didn't try too hard just now, but I tried to find a number for PHL's CO station and got nothing but references to the general reservations line.