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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   The Penalty Box (https://www.flyertalk.com/forum/continental-onepass-pre-merger/710031-penalty-box.html)

ssullivan Apr 17, 2009 10:21 am
Originally Posted by Hartmann (Post 11597425)
My wife is the same way, I had to force her to take the ORD-IAH seat.

I am all for us having at least one person up front, so I'll continue to split the PNRs.
We do that too — book under different PNRs from the start (if I split then I get one $5 Travel Club credit; if I book under two PNRs from the very start I get two $5 Travel Club credits) and then figure it out if I get the EUA. There have been a few times after I've been upgraded that I've redeemed miles for my partner's upgrade to guarantee it, especially on flights where we wanted to both sit up front and there was going to be no chance of a companion upgrade.

sbm12 Apr 17, 2009 10:21 am
Originally Posted by ssullivan (Post 11597967)
Do one of those two things, CO, and the problem is solved. Can't be that hard.
Indeed, and they know that those are the steps. But based on CO Insider's last post they have no plans to implement that fix anytime soon. :rolleyes:

icurhere2 Apr 17, 2009 10:21 am
Originally Posted by MBM3 (Post 11597494)
... I have ... too much time on my hands!
Is it any wonder I'm not a criminal?
Is it any wonder I'm not in jail?

ssullivan Apr 17, 2009 10:22 am
Originally Posted by MBM3 (Post 11597475)
I have been out of the loop this week - what is this about?
Starwood claims a couple of its former employees that Hilton recruited away took confidential documents from Starwood, which Hilton used to accelerate the development and launch of its new Denizen brand, which is designed to fit the same market segment as W.

sbm12 Apr 17, 2009 10:22 am
Originally Posted by ssullivan (Post 11597985)
(if I split then I get one $5 Travel Club credit; if I book under two PNRs from the very start I get two $5 Travel Club credits) and then figure it out if I get the EUA.
Not true. The TC credit is $5 per ticket, not per booking. I have a few $10 credits on my account from trips with Mrs. sbm12.

fozz Apr 17, 2009 10:23 am
Originally Posted by ssullivan (Post 11597967)
Those two things, CO, and the problem is solved. Can't be that hard.
Remember, we are talking about Shares, so it likely is that hard.

belynch Apr 17, 2009 10:23 am
Originally Posted by ssullivan (Post 11597967)
Do one of those two things, CO, and the problem is solved. Can't be that hard.
Morning Box. What a :rolleyes:tastic day so far.

The companion upgrade process with CO has been my single biggest complaint of the OnePass program since I joined. They need to either fix or or kill it. It's poorly designed, poorly executed, and is a "no win" for anyone.

In my opinion, the current system devalues the program and causes elites a lot of heart-burn.

ssullivan Apr 17, 2009 10:26 am
Originally Posted by fozz (Post 11597924)
At least United has How I met Your Mother and Two and a half Men.
Oh, CO has those too. I forgot about them.

fozz Apr 17, 2009 10:27 am
Originally Posted by belynch (Post 11597996)
The companion upgrade process with CO has been my single biggest complaint of the OnePass program since I joined. They need to either fix or or kill it. It's poorly designed, poorly executed, and is a "no win" for anyone.

In my opinion, the current system devalues the program and causes elites a lot of heart-burn.
I disagree. I've used it a few times and i've never had a problem with it honestly. Though it is a benefit that I expect will only be granted once in a blue moon.

There are little gotchas, but every system has little gotchas.

rolov Apr 17, 2009 10:28 am
Originally Posted by fozz (Post 11597924)
At least United has How I met Your Mother and Two and a half Men.
The only reason they have it on UAUA is for Barney's favorite line
"Have You met Ted"

fozz Apr 17, 2009 10:28 am
Originally Posted by Brituchenite (Post 11597826)
Does anyone have Scott's email address? I received a response from we-care re my denial of companion upgrade, and I want to copy him on my response to their response!! Which was a typical form letter response offering no resolution whatsoever!!
I didn't see anyone respond. I would just send him a PM and wait a few days. He does get a bit behind but he will respond.

Hartmann Apr 17, 2009 10:28 am
Originally Posted by sbm12 (Post 11597994)
Not true. The TC credit is $5 per ticket, not per booking. I have a few $10 credits on my account from trips with Mrs. sbm12.
Really?

My IAH-ORD trip TC just posted and all I got was $5, even though there were two tickets.

fozz Apr 17, 2009 10:29 am
Originally Posted by rolov (Post 11598026)
The only reason they have it on UAUA is for Barney's favorite line
"Have You met Ted"
ROFL. Does that mean they'll be pulling it soon?

ssullivan Apr 17, 2009 10:29 am
Originally Posted by sbm12 (Post 11597994)
Not true. The TC credit is $5 per ticket, not per booking. I have a few $10 credits on my account from trips with Mrs. sbm12.
You're right. However, it often doesn't work for me.

ssullivan Apr 17, 2009 10:30 am
Originally Posted by fozz (Post 11597995)
Remember, we are talking about Shares, so it likely is that hard.
True.

That mess just needs to go away. Of course we all know that ain't happening anytime soon.


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