Jul 25, 2016, 12:23 pm
Last edit by: oopl
7/16: New changes that will take effect on 7/23.
1. The following benefits will be changed effective July 23, 2017:
- Loss of AA Admirals Club Access (Effectively immediately if the account is opened on or after 09/01/2016. See Post 296.
- $0.0125 per each TY points for airfare redemptions at thankyou.com.
- Loss of Complimentary International & Domestic Golf
- 4th Night benefit will be based on the average nightly rate of your complete stay for reservations made on or after July 23, 2017. Taxes will no longer be included within the statement credit.
2. $100 Annual Fee Reduction will be extended to Citi Priority if you are currently a Citigold client and you are impacted by the increase in minimum balance and downgrade.
- 4th night free bookable online at thankyou.com (benefit applied as discount at checkout)
- Cash out TY at 1 cpp
- metal card
- 75,000 TY for $7,500 spend signup bonus
1. The following benefits will be changed effective July 23, 2017:
- Loss of AA Admirals Club Access (Effectively immediately if the account is opened on or after 09/01/2016. See Post 296.
- $0.0125 per each TY points for airfare redemptions at thankyou.com.
- Loss of Complimentary International & Domestic Golf
- 4th Night benefit will be based on the average nightly rate of your complete stay for reservations made on or after July 23, 2017. Taxes will no longer be included within the statement credit.
2. $100 Annual Fee Reduction will be extended to Citi Priority if you are currently a Citigold client and you are impacted by the increase in minimum balance and downgrade.
Citi Prestige benefit and reward changes effective July 23, 2017
Nov 17, 2016, 8:22 pm
#361
Join Date: Jul 2000
Posts: 3,746
So people that don't have Citi Bank accounts received letters thanking them for having an account.
Obviously a mistake. The questions are - will Citi figure it out, and what it will do if it figures it out.
Obviously a mistake. The questions are - will Citi figure it out, and what it will do if it figures it out.
Last edited by BigFlyer; Nov 17, 2016 at 10:03 pm
Nov 18, 2016, 4:58 am
#363
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
http://www.doctorofcredit.com/citi-m...d-1000-points/
Not bad for no effort on my part I guess!
Nov 18, 2016, 5:29 am
#364
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
That is dissapointing. Downgrade come the Spring it is. So irritated with Citi for doing the bait and switch with the dramatic slashing of benefit for no reduction in cost.
Nov 18, 2016, 1:19 pm
#365
Join Date: Aug 2015
Location: RIC
Programs: AA Exec Plat, Delta Plat, Bonvoy Platinum, Honors Diamond, WOH Globalist
Posts: 126
I'm also debating about closing my Prestige card account when the annual fee is due in January. However, I received a letter from Citi today that states:
1. My annual fee is reduced from $450 to $350. I got the card "normally," no other Citi relationship or in-branch application. In addition they will prorate the new lower fee to my current year and credit my account the difference. Nothing is posted yet, but since I'm 5/6th of the way through my year the amount will be small.
2. I will receive a 15% bonus of TYP at the end of each year (presume card year, not calendar year), as a way to drive spending to this card.
With the lower fee out of pocket cost is now only $100 ($350 - $250 travel credit), minus any retention bonuses. If I can use the fourth night free benefit at least once a year I may have to keep this card.
1. My annual fee is reduced from $450 to $350. I got the card "normally," no other Citi relationship or in-branch application. In addition they will prorate the new lower fee to my current year and credit my account the difference. Nothing is posted yet, but since I'm 5/6th of the way through my year the amount will be small.
2. I will receive a 15% bonus of TYP at the end of each year (presume card year, not calendar year), as a way to drive spending to this card.
With the lower fee out of pocket cost is now only $100 ($350 - $250 travel credit), minus any retention bonuses. If I can use the fourth night free benefit at least once a year I may have to keep this card.
Nov 18, 2016, 3:10 pm
#368
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
Really disappointing though. I might have kept it with the better deal, but to dramatically slash benefits for no reduction in cost? I can't let that stand on principle alone.
Nov 18, 2016, 7:48 pm
#371
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
Also got the letter and the 1,000 pt email. So, are people ever able to be successful with a downgrade out of Prestige because they screwed up the card? What do they get?
Nov 18, 2016, 9:24 pm
#372
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Has anyone tried calling Citi and complaining about them offering a fee reduction to $350 and then revoking that by email claiming mistake? Are they giving out more than the 1,000 Citi Thank you points for this significant customer relations screw up?
Nov 19, 2016, 5:19 am
#373
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
It's bizarre to me that people can't extract value out of this card, even with the changes. Between the annual credit and say one 4th night free stay, you'd likely be net positive.
Regards
Nov 19, 2016, 6:11 am
#374
Join Date: Feb 2005
Posts: 175
Citi's real mistake
As an AA frequent traveler, I could not agree less with Scubadu. Loss of Admirals Club privileges and devaluation of Thank You points towards AA purchases, with no reduction in annual fee, are sufficient reasons to question the true value of the Prestige card. The 4th night hotel changes likewise constitute a benefit reduction overall, although there may be a few instances where they are advantageous, depending on nightly rates and taxes. While Citi claims their letter reducing the annual fee was a “mistake,” there can be no mistake that 1000 TYPs do not in any way offset the upcoming benefit reductions, especially for AA travelers. Unless Citi rescinds the changes or offers meaningful incentives, a wave of desertions can be expected. 
Nov 19, 2016, 6:14 am
#375
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
As an AA frequent traveler, I could not agree less with Scubadu. Loss of Admirals Club privileges and devaluation of Thank You points towards AA purchases, with no reduction in annual fee, are sufficient reasons to question the true value of the Prestige card. The 4th night hotel changes likewise constitute a benefit reduction overall, although there may be a few instances where they are advantageous, depending on nightly rates and taxes. While Citi claims their letter reducing the annual fee was a “mistake,” there can be no mistake that 1000 TYPs do not in any way offset the upcoming benefit reductions, especially for AA travelers. Unless Citi rescinds the changes or offers meaningful incentives, a wave of desertions can be expected.
Regard