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Old Apr 16, 2017, 1:12 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.

This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html

-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445

Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)

Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284


Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792


Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793


Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003

Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)

Lunch: 239 (child), 251, 425, 641, 733

Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)

Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).

Breakfast: 195 (vegetarian)

Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:

LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine

LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini


Structured into:

Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6


Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2


Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
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Old May 14, 2018, 4:49 pm
  #2296  
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Originally Posted by KARFA
This is the standard breakfast offering for both MAN and LBA, it's not a full breakfast due to the short service time. All other domestic routes get a full breakfast in CE when departing before 0930.
Agree. But I wouldnt pay for CE to receive this breakfast. As you very well know that the mid-morning and late night rotations to LHR are not that full so not unusual to have a middle seat empty for BA Silver and Gold.
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Old May 14, 2018, 11:52 pm
  #2297  
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Originally Posted by kosy91
In my 3 CE flights...I have been offered this each time. Once two times within a space of a few hours on LBA-LHR-BRU.....
I know, same with tomato/mozzarella or paninis really. That‘s why I now order different special meals on my flights.
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Old May 14, 2018, 11:55 pm
  #2298  
 
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Originally Posted by kosy91
REALLLYY?? Just that? I mean in total that doesnt cost more than £5 in retail.
I can assure you it costs significantly less than £5. Somewhere in the region of £2-£2.50 and you'd be close.
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Old May 15, 2018, 12:25 am
  #2299  
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Originally Posted by kosy91
Agree. But I wouldnt pay for CE to receive this breakfast. As you very well know that the mid-morning and late night rotations to LHR are not that full so not unusual to have a middle seat empty for BA Silver and Gold.
That breakfast is just right given the duration of the flight. There isn’t enough time for a full breakfast service. The bacon roll is actually very nice.
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Old May 15, 2018, 2:29 am
  #2300  
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Originally Posted by Tobias-UK


That breakfast is just right given the duration of the flight. There isn’t enough time for a full breakfast service. The bacon roll is actually very nice.
Adding a few more slices of fruit would take no longer to serve and surely not much longer to eat either!

From the commentary I gathered that the bacon roll was requested and not part of the offering?

So if I ordered a AVML on this flight, I'm sure I would have got just the bread, 4 slices of fruit and yogurt...I'm not sure that's an adequate breakfast offering even for a short flight

Just my thoughts...
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Old May 15, 2018, 2:37 am
  #2301  
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Originally Posted by kosy91
Adding a few more slices of fruit would take no longer to serve and surely not much longer to eat either!

From the commentary I gathered that the bacon roll was requested and not part of the offering?

So if I ordered a AVML on this flight, I'm sure I would have got just the bread, 4 slices of fruit and yogurt...I'm not sure that's an adequate breakfast offering even for a short flight

Just my thoughts...
I am interested in more bacon rolls, not more fruit

the bacon roll being offered after the tray is served is unusual, possibly the cc were delayed in putting them in the oven. usually it is all served together.

special meals like AVML don't seem to be the normal one minus items, from the photos posted on here (I haven't tried one myself) they seem to be completely different offerings than the normal one.

Last edited by KARFA; May 15, 2018 at 2:49 am
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Old May 15, 2018, 2:48 am
  #2302  
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Originally Posted by kosy91
Adding a few more slices of fruit would take no longer to serve and surely not much longer to eat either!

From the commentary I gathered that the bacon roll was requested and not part of the offering?

So if I ordered a AVML on this flight, I'm sure I would have got just the bread, 4 slices of fruit and yogurt...I'm not sure that's an adequate breakfast offering even for a short flight

Just my thoughts...
The bacon roll is not on request, it is offered to all Club passengers. For speed on some breakfast flights the crew hand out the trays with the fruit and the yoghurt with fruit compote, and then offer a bacon sandwich to each passenger. The MAN/LBA flights are short, with just 22 minutes to complete and clear up service - sometimes less. The portion sizes are just right for such a short sector, the flight time can be just 30 minutes from wheels up to wheels down.

Sorry, I can't answer your question about AVML - I don't have any special dietary requirements.
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Old May 15, 2018, 2:51 am
  #2303  
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Originally Posted by KARFA
I am more interested in more bacon rolls, not more fruit

the bacon roll being offered after the tray is served is unusual, possibly the cc were delayed in putting them in the oven. usually it is all served together.

special meals like AVML don't seem to be the normal one minus items, from the photos posted on here (I haven't tried one myself) they seem to be completely different offerings than the normal one.
Originally Posted by Tobias-UK
The bacon roll is not on request, it is offered to all Club passengers. For speed on some breakfast flights the crew hand out the trays with the fruit and the yoghurt with fruit compote, and then offer a bacon sandwich to each passenger. The MAN/LBA flights are short, with just 22 minutes to complete and clear up service - sometimes less. The portion sizes are just right for such a short sector, the flight time can be just 30 minutes from wheels up to wheels down.

Sorry, I can't answer your question about AVML - I don't have any special dietary requirements.
If it's bacon rolls AND fruits then for a 30min sector I guess it's adequate

I've previously taken the 9.30am LBA-LHR (before it got dropped off) and received the couscous lentils/bread combo for my AVML

on the afternoon LHR-LBA rotation I was served some dessert and 3 slices of sandwhich as part of the aftrenoon-tea set-up. I thought this was adequate. Note that this was a normal meal and I had forgotten to ordered VGML or AVML. A lady behind me received a special meal which had Do&Co catering...it looked VERY good!!!
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Old May 15, 2018, 3:06 am
  #2304  
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Originally Posted by kosy91
If it's bacon rolls AND fruits then for a 30min sector I guess it's adequate ...
It is. The first time I was served the breakfast at first sight I thought it was a bit on the small side. It wasn't; I found it just enough for the flight. The bacon sandwich has a sun-dried tomato relish which is very, very tasty.

Here is a review of this service from a flight I took shortly after CE was introduced on the route: https://www.flyertalk.com/forum/28240655-post821.html
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Old May 15, 2018, 3:06 am
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Originally Posted by KARFA
I am interested in more bacon rolls, not more fruit

the bacon roll being offered after the tray is served is unusual, possibly the cc were delayed in putting them in the oven. usually it is all served together.

special meals like AVML don't seem to be the normal one minus items, from the photos posted on here (I haven't tried one myself) they seem to be completely different offerings than the normal one.
I was given the tray and offered a choice of bread rolls, there was no bacon roll on the tray and I just asked if it had gone from the service, the crew said they thought they would be coming soon - that just happened to be after trays and drinks had been delivered to all 7 rows. No issues with them being put in late, I could see them in the galley in a bread basket whilst trays were being served.
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Old May 15, 2018, 4:16 am
  #2306  
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Originally Posted by S_W_S
I was given the tray and offered a choice of bread rolls, there was no bacon roll on the tray and I just asked if it had gone from the service, the crew said they thought they would be coming soon - that just happened to be after trays and drinks had been delivered to all 7 rows. No issues with them being put in late, I could see them in the galley in a bread basket whilst trays were being served.
yes so that's not normal, usually you are asked if you want one and they put it on the tray and hand it to you with the bacon roll on - that is certainly what has happened on all my pre-0930 LBA/MAN flights. i think perhaps they had miss timed putting them in the oven so they weren't quite ready.
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Old May 15, 2018, 5:43 am
  #2307  
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Originally Posted by Tobias-UK
That breakfast is just right given the duration of the flight. There isn’t enough time for a full breakfast service. The bacon roll is actually very nice.
I’ve had many an egg benedict and yoghurt with compote and granola on QF SYD-CBR which is not any longer than lhr-man (and nicer coffee too but that’s another matter! )

now all the usual caveats about different airlines, markets, pricing, etc, but I don’t think ‘no time to do better’ is a particularly compelling argument.

i also agree that whilst I’m on your side that the offering is not shocking on such short flight and an improvement compared to previous ‘all y’ for those connecting, it’s unlikely many people buy up to c on a straight lhr-man itinerary (or even any regular short or medium itinerary) because of the food.
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Old May 15, 2018, 6:00 am
  #2308  
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Originally Posted by orbitmic


I’ve had many an egg benedict and yoghurt with compote and granola on QF SYD-CBR which is not any longer than lhr-man (and nicer coffee too but that’s another matter! )

now all the usual caveats about different airlines, markets, pricing, etc, but I don’t think ‘no time to do better’ is a particularly compelling argument.

i also agree that whilst I’m on your side that the offering is not shocking on such short flight and an improvement compared to previous ‘all y’ for those connecting, it’s unlikely many people buy up to c on a straight lhr-man itinerary (or even any regular short or medium itinerary) because of the food.
That's not what I said!

Given the duration of the flight, the offering is just right in my opinion, I don't want to be rushing my meal. Sometimes there are 10+ rows of CE from/to MAN and a number of times the 10 minutes to landing has been announced whilst the crew are still handing out meals!

With just 30 minutes between take off and landing there isn't a great deal of time to eat and drink. Whilst the crew are usually very quick to their feet on takeoff, they have less than 22 minutes to deliver the service, clear it up and secure the cabin for landing - and within that very short time period the passenger needs to consume their meal/drink.

On the MAN and LBA flights, I think BA have it just right.
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Old May 15, 2018, 6:07 am
  #2309  
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Originally Posted by Tobias-UK
There isn’t enough time for a full breakfast service.
That’s the part I was reacting to. Again I don’t disagree with you the service is ok for the length but disagree there would be no time for a full breakfast service and not even a rushed one (as per my qf example).
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Old May 15, 2018, 6:17 am
  #2310  
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Originally Posted by orbitmic


That’s the part I was reacting to

Originally Posted by Tobias-UK
That breakfast is just right given the duration of the flight. There isn’t enough time for a full breakfast service.
Which is very different to:

Originally Posted by orbitmic
... but I don’t think ‘no time to do better’ is a particularly compelling argument.
That still doesn't equate to what I said or the point I was making. My reference to time is the time needed to consume the food and beverage offering. Food is to be enjoyed, not thrown down your throat at risk of it being taken away!
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