Club Europe catering guide

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Old Aug 25, 18, 8:12 pm   -   Wikipost
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Club Europe Catering Guide 2017.

This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.

Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html

-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445

Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)

Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284


Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792


Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793


Comments on difference between AVML and VLML here.
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Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003

Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)

Lunch: 239 (child), 251, 425, 641, 733

Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)

Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).

Breakfast: 195 (vegetarian)

Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:

LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine

LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini


Structured into:

Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6


Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2


Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
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Old Mar 23, 17, 3:43 pm
  #1  
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Arrow Club Europe catering guide

New catering standards for Club Europe are coming, which you should see on existing routes from this Sunday. UK domestic routes will follow from 01 April.

There will also be a slight realignment of catering bands as the current Bands 1, 2, 3, and 4 will be replaced by new Short, Medium, and Long catering bands. We’ve been told we should expect a number of real, tangible improvements such as new crockery, new mugs, and also new wines (served at your seat from full sized bottles on Medium and Long flights). As to the quality of the new offering, well, the proof of the pudding is in the eating so please do post your impressions of the new service as it rolls out.

The following information is applicable to Heathrow and Gatwick routes which I hope you will find useful. This will be updated and expanded with product details during the weeks ahead once we get a better feel of the new offering.


Service timings



Destination map identifying destination bands

Note, the map is not fully inclusive so some destinations have been omitted for visual clarity. You can rest assured that Iceland, Canary Islands plus the myriad of Greek destinations all fall into the new Long category.

Borderline destinations located on the fringes of two bands are indicated in the next 2 diagrams





Food offerings

Short
  • Special meals are available
  • Wine is served in quarter size bottles
  • Champagne is served in quarter sized bottles
Breakfast 05:00 to 09:29
LBA/MAN: a bacon roll, a selection of fresh fruit, bread/croissants and a dairy product, such as yoghurt with fruit compote

Other Short flights: a choice between a hot English breakfast or a vegetarian alternative

Brunch 09:30 to 10:59
A choice of a continental cold meat selection with warm bakery or a hot sandwich

Lunch 11:00 to 13:59
A choice of a fresh salad with warm bakery or a hot sandwich

Afternoon tea 14:00 to 16:59
A choice of sandwiches or a Ploughman's salad, both served with traditional British cake

Dinner 17:00 to 04:59
A choice of a fresh salad with warm bakery or a hot sandwich

Medium
  • Special meals are available
  • Wine is served in full sized bottles
  • Champagne is served in full size bottles
Breakfast 05:00 to 09:29
A choice between a hot English breakfast or a vegetarian alternative

Brunch 09:30 to 10:59
A choice of a continental cold meat selection with warm bakery or a hot sandwich

Lunch 11:00 to 13:59
A choice of a fresh salad with warm bakery or a hot sandwich

Afternoon tea 14:00 to 16:59
A choice of sandwiches or a Ploughman's salad, both served with traditional British cake

Dinner 17:00 to 04:59
A choice of a fresh salad with warm bakery or a hot sandwich

Long
  • Special meals are available
  • Printed menus
  • Wine is served in full sized bottles
  • Champagne is served in full size bottles
Breakfast 05:00 to 09:29
A choice between a hot English breakfast or a vegetarian alternative

Rest of day meal 09:30 to 04:59
Hot meal with appetiser, warm breads, cheese and dessert

Photos and impressions
This part has been left for you to populate.
layz, dumba, fishball and 1 others like this.

Last edited by Prospero; May 26, 18 at 10:49 am Reason: capture Madrid's change from Medium to Long
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Old Mar 23, 17, 3:46 pm
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We're flying out on a long CE on Sunday, so will let you know!
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Old Mar 23, 17, 3:49 pm
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Thanks for the heads up.

Is there going to be a quicker rotation on the food, as I am sick to death of hot smoked salmon linguini or Chicken breast in jus on band 4 flight. 3 month menu rotations can not save that much money, but really annoys those who fly frequently.
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Old Mar 23, 17, 3:54 pm
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Does wine served from full sized bottles include Champagne, meaning potential switch to Henriot from Castelnau?
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Old Mar 23, 17, 4:06 pm
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Looks good on paper - assuming:
-Bands 1 and 2 become "Short"
-Band 3 is "Medium" and retains hot lunch and dinner
-There are overall a few good promotions up the bands (e.g. BUD/IBZ/FCO)
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Old Mar 23, 17, 4:08 pm
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Originally Posted by ENTP View Post
Looks good on paper - assuming:
-Bands 1 and 2 become "Short"
-Band 3 is "Medium" and retains hot lunch and dinner
-There are overall a few good promotions up the bands (e.g. BUD/IBZ/FCO)
There will be hot meals on all lunch and dinner flights across all bands.
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Old Mar 23, 17, 4:15 pm
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Originally Posted by Tobias-UK View Post
There will be hot meals on all lunch and dinner flights across all bands.
Then colour me impressed! Brilliant news.
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Old Mar 23, 17, 4:27 pm
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Originally Posted by Tobias-UK View Post
There will be hot meals on all lunch and dinner flights across all bands.
Except within the UK?
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Old Mar 23, 17, 4:31 pm
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Nice job with the graphics
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Old Mar 23, 17, 4:44 pm
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More detail on BA.COM here; it's true!

https://www.britishairways.com/en-gb/information/food-and-drink/short-haul-business-dining?clickpage=resp-information--food-and-drink--index&kmtag=c&ban= DP 2x2 CTA1 L2
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Old Mar 23, 17, 5:45 pm
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This is going to be interesting. I am preparing to be significantly underwhelmed. Full size wine bottles don't overshadow the same old breakfast, the utterly unimaginative brunch or the rigid meal times which mean departing HEL at 1655 means you are the recipient of 3 dry finger sandwiches, a pre packed cake and a heated scone on a scheduled flight time of c2hrs 45m.
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Old Mar 23, 17, 5:53 pm
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Originally Posted by surryson View Post
This is going to be interesting. I am preparing to be significantly underwhelmed. Full size wine bottles don't overshadow the same old breakfast, the utterly unimaginative brunch or the rigid meal times which mean departing HEL at 1655 means you are the recipient of 3 dry finger sandwiches, a pre packed cake and a heated scone on a scheduled flight time of c2hrs 45m.
The changes should work out better for you as HEL will be moving from Band 3 to the new Long category. The outcome of which should be a full meal service throughout the day
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Old Mar 23, 17, 5:58 pm
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This is great news. Particularly on the ex-Band 1's where they managed a hot brekkie, but nothing else substantial the rest of the day?

"a tasty hot meal accompanied by warm bread"

With a plate??
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Old Mar 23, 17, 6:01 pm
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Originally Posted by Prospero View Post
The changes should work out better for you as HEL will be moving from Band 3 to the new Long category. The outcome of which should be a full meal service throughout the day
Will keep my fingers crossed. Read the BA.com link and some of the ideas do look positive. If I'm being picky, then the charcuterie brunch on a European sector would be better if accompanied by having the choice of the hot sandwich as per the UK Brunch offering.

Great work on the thread so far Prospero. Thanks for organising.
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Old Mar 23, 17, 6:06 pm
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Tentatively this looks good. Let's see...
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