Oct 26, 2014, 4:00 pm
Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
The "is ba.com website down / broken / problems today / now ?" consolidated thread
Dec 3, 2013, 3:46 am
#91
Join Date: Feb 2011
Posts: 5,797
Trying to book car hire on ba.com, using Safari and Chrome on a Mac, and IE and Chrome on a Windows 7 workstation. It keeps reverting to the date selection page, as it often does with flight bookings. About to give up and go elsewhere 
Dec 3, 2013, 4:18 am
#92
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Since it's the mobile site that generates and returns PassBook passes for the iPhone application (if I'm not incorrect), I would like to inform that there seems to be an issue -- whether it is just for me or not, no idea -- with creating said passes for flights operated by Iberia (even with BA flight code). Already reported to BA, but am curious to know if anyone else is affected.
Dec 3, 2013, 2:51 pm
#93
Join Date: May 2012
Location: Londondinium
Programs: BAEC Sludge
Posts: 96
Ba.com is dreadfully slow tonight. Been trying to book Marrakech for hours all evening on ipad, Macbook and iMac. Constant timeouts on all platforms and it keeps pinging back to the start of the search page. All other sites including online shops performing fine so it's not my connection.
Dec 6, 2013, 2:30 am
#94
Join Date: Jan 2010
Posts: 441
anyone having issues? I can't retrieve my bookings
Dec 6, 2013, 2:34 am
#95
Join Date: Dec 2012
Location: LGW
Programs: BA Silver, EY Gold, TK Elite, Hyatt Platinum
Posts: 420
It hasn't been working for the past 10/15 min but has just allowed me to log into my booking
Dec 6, 2013, 3:01 am
#96
Join Date: Dec 2009
Location: Bedfordshire, UK
Programs: BA Gold, Geek platinum
Posts: 2,004
Had the same issues this morning, seems to be back but not particularly quick..
Dec 7, 2013, 8:08 am
#97
Join Date: Oct 2008
Programs: BAEC
Posts: 887
Having issues accessing the seat selection page from MMB.
When I select reserve seats I get an error message:
"Unfortunately our systems are not responding, so we are unable to process your request at the moment."
This has been the case for most of today. I have tried accessing from IE, Safari, ipad & the iphone app.
When I select reserve seats I get an error message:
"Unfortunately our systems are not responding, so we are unable to process your request at the moment."
This has been the case for most of today. I have tried accessing from IE, Safari, ipad & the iphone app.
Dec 7, 2013, 8:16 am
#98
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Having issues accessing the seat selection page from MMB.
When I select reserve seats I get an error message:
"Unfortunately our systems are not responding, so we are unable to process your request at the moment."
This has been the case for most of today. I have tried accessing from IE, Safari, ipad & the iphone app.
When I select reserve seats I get an error message:
"Unfortunately our systems are not responding, so we are unable to process your request at the moment."
This has been the case for most of today. I have tried accessing from IE, Safari, ipad & the iphone app.
Dec 8, 2013, 8:11 am
#99
Join Date: Mar 2008
Location: San Miguel de Allende Mex
Programs: BAEC Silver
Posts: 352
Despite the work-round mentioned in previous posts for Combine my Avios, I am getting a message saying that my session has timed out and I need to log in again. This just goes round and round!
Dec 10, 2013, 7:17 am
#100
Suspended
Join Date: Nov 2011
Posts: 536
Is the BA website totally kaput today? I am trying to book a ticket and whenever I search it just throws me back to the 'Plan your trip' page. Normally the website at least holds together until after I give BA my money.
I also tried logging in to BAEC and using MMB, both broken. Tried on several computers and several browsers. No dice.
I also tried logging in to BAEC and using MMB, both broken. Tried on several computers and several browsers. No dice.
Dec 10, 2013, 11:22 am
#101
Join Date: Oct 2008
Programs: BAEC
Posts: 887
This is probably because of air traffic problems causing BA systems to overload. It is not unprecedented for companies to restrict some functionality during peak periods either. I would expect that BA want as much systems capacity as possible to facilitate passengers having issues.
Tried all the work a rounds like deleting cookies etc.
Dec 22, 2013, 3:55 am
#102
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
There have been a few issues as of late (past couple of weeks):
1. Using Chrome, the website would not load due to an infinite redirect loop.
2. When it does load, logging into BAEC is impossible, because I get the "the page you are trying to load does not exist" message.
3. For the 2nd consecutive TATL flight, boarding pass offered after check-in does not have fast track in the top right-hand corner and no BA+OW tier info in the frequent flyer section. This has nothing to do with Chrome unlike the previous 2 points, but is a fault in BA's systems. Called BAEC, was told to collect at the airport and hope for the best.
1. Using Chrome, the website would not load due to an infinite redirect loop.
2. When it does load, logging into BAEC is impossible, because I get the "the page you are trying to load does not exist" message.
3. For the 2nd consecutive TATL flight, boarding pass offered after check-in does not have fast track in the top right-hand corner and no BA+OW tier info in the frequent flyer section. This has nothing to do with Chrome unlike the previous 2 points, but is a fault in BA's systems. Called BAEC, was told to collect at the airport and hope for the best.
Dec 22, 2013, 4:13 am
#103
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
I can't log in using IE, but have managed with Chrome.
Dec 22, 2013, 11:30 am
#104
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
can't log in now on either IE or Chrome and can't even search for flights as it just refreshes the search page. What on earth is going on?
Dec 26, 2013, 1:36 pm
#105
Join Date: Apr 2012
Location: New York City
Programs: UA: 1K, Hyatt: Explorist and Marriott: LF Titanium Elite
Posts: 1,268
Can't seem to logon to BA on chrome or firefox and it says that systems are not responding. Tried to refresh my booking on my iPhone app as well but it seems like that is down as well.
What in the earth is going on!
What in the earth is going on!