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Old Oct 26, 2014, 4:00 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com

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The "is ba.com website down / broken / problems today / now ?" consolidated thread

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Old Oct 6, 2013, 4:44 am
  #16  
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Chrome: Error on logging in
Firefox: The top menu buttons won't click

Works fine in Internet Explorer at the moment. It's been like this for a few months for me - amazing that BA's website can essentially be down for 30%+ of its customers for months.
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Old Oct 6, 2013, 4:50 am
  #17  
 
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That's odd. I'm a Firefox user and haven't had any issues with the top menu buttons. Or indeed any aspect of the website that I can recall.

I'm not challenging your experience, by the way, but it's clearly not a generic FF problem.
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Old Oct 6, 2013, 7:57 am
  #18  
 
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Originally Posted by EuropeanPete
Chrome: Error on logging in
Firefox: The top menu buttons won't click

Works fine in Internet Explorer at the moment. It's been like this for a few months for me - amazing that BA's website can essentially be down for 30%+ of its customers for months.
Does your computer have a touch screen?
I just bought a new ultrabook with Windows 8 and touchscreen.
I can only touch the buttons at the top (Executive Club, Flights & Holidays, etc.). Very annoying.
Chrome running.
greyguy1 is offline  
Old Oct 6, 2013, 9:12 am
  #19  
 
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I am becoming used to not being able to do 'stuff' like sign in, change details or even research prices on BA.com, as I have a choice of browser I normally just try again using a different one.

One browser seems not to better than any other, it is totally random...ie seems to be a little better but is so clunky and slow it's my final choice !

It is not a surprise when I am 'errorred' ( is that even a word? ), I resign myself to another browsing session......

Funny how I only get a website satisfaction survey when everything goes right first time
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Old Oct 10, 2013, 3:07 am
  #20  
 
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Not an issue with the website but I have just logged in and MMB is completely different!
Is this new or have I just not been paying attention?

It has lost the rounded edges and is now very square boxes and a lot more blue than grey!
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Old Oct 10, 2013, 3:22 am
  #21  
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It looks like MMB for the tablet generation: an exercise in how to make ever less efficient use of screen real estate.
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Old Oct 10, 2013, 3:23 am
  #22  
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Originally Posted by yellow_peril
Not an issue with the website but I have just logged in and MMB is completely different!
Is this new or have I just not been paying attention?

It has lost the rounded edges and is now very square boxes and a lot more blue than grey!
Been like that for a while.
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Old Oct 10, 2013, 3:35 am
  #23  
 
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Originally Posted by nux
Been like that for a while.
Not for me it hasn't. It's completely changed since yesterday, and that's on my laptop, iPad and work machine
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Old Oct 10, 2013, 3:47 am
  #24  
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Originally Posted by darthlemsip
Not for me it hasn't. It's completely changed since yesterday, and that's on my laptop, iPad and work machine
New for me since yesterday as well - hence my frustration.
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Old Oct 10, 2013, 4:00 am
  #25  
nux
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Originally Posted by darthlemsip
Not for me it hasn't. It's completely changed since yesterday, and that's on my laptop, iPad and work machine
Originally Posted by Globaliser
New for me since yesterday as well - hence my frustration.
Mine has had a square layout on the Welcome page for a while now, I have a screenshot from a month ago of my balance page that is the same.. Or perhaps you are talking about a different change?
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Old Oct 10, 2013, 4:03 am
  #26  
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Originally Posted by nux
Mine has had a square layout on the Welcome page for a while now, I have a screenshot from a month ago of my balance page that is the same.. Or perhaps you are talking about a different change?
The page for the booking itself is different. Here's a screenshot.

Last edited by Globaliser; Oct 10, 2013 at 4:10 am
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Old Oct 10, 2013, 4:13 am
  #27  
nux
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Originally Posted by Globaliser
The page for the booking itself is different. Here's a screenshot.
Ah it was the latter, I was missing something, apologies.
It does look different, large and square.
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Old Oct 10, 2013, 4:25 am
  #28  
 
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And I find it a lot less user friendly, (especially the lack of POUG on a booking I had hoped for!)
I can't see how this is optimised for tablets as it is so much bigger.
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Old Oct 10, 2013, 6:26 am
  #29  
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Originally Posted by greyguy1
Does your computer have a touch screen?
I just bought a new ultrabook with Windows 8 and touchscreen.
I can only touch the buttons at the top (Executive Club, Flights & Holidays, etc.). Very annoying.
Chrome running.
Hey, fascinating! Yes, it does (at least on one of two machines).

Great spot. Will have to give it a try, as I now literally only use Internet Explorer for ba.com. Shame I still can't use Chrome due to the error during login issues.
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Old Oct 10, 2013, 6:33 am
  #30  
 
Join Date: Nov 2011
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Originally Posted by EuropeanPete
Hey, fascinating! Yes, it does (at least on one of two machines).

Great spot. Will have to give it a try, as I now literally only use Internet Explorer for ba.com. Shame I still can't use Chrome due to the error during login issues.
I've been having that problem with Chrome. Just cleared my browsing data and it's started working again
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