Oct 26, 2014, 4:00 pm
Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
The "is ba.com website down / broken / problems today / now ?" consolidated thread
Nov 2, 2013, 9:52 am
#61
Join Date: May 2013
Location: London, England, UK, Europe, The World, The Universe
Posts: 360
MMB seems to be down on all of my browsers today. Anyone else having the same issues? 
Nov 2, 2013, 10:11 am
#62
Join Date: Sep 2012
Location: Queretaro, Mexico
Programs: BA Gold, BA Amex Premier
Posts: 114
OLCI 2 Nov
Anyone else having problems with OLCI? I have tried to check in on iPhone App and website on both PC and Mac since this morning and keep getting the following error:
Heathrow (London) - Geneva Club Europe
BA0724, 06:45 Sun 03 November 2013This flight departs from Terminal 5
Sorry, we are unable to offer you Online Check-in for this flight at present.
To check in and receive your boarding pass, please try again later or proceed to the airport.
Heathrow (London) - Geneva Club Europe
BA0724, 06:45 Sun 03 November 2013This flight departs from Terminal 5
Sorry, we are unable to offer you Online Check-in for this flight at present.
To check in and receive your boarding pass, please try again later or proceed to the airport.
Nov 5, 2013, 5:24 pm
#63
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I'm beginning to think that there's a serious problem with the award booking on ba.com, following the reports that availability has suddenly vanished for great swathes of time - (see, for example http://www.flyertalk.com/forum/briti...n-screens.html and http://www.flyertalk.com/forum/briti...ooking-me.html).
I know that availability can vanish without warning.
However, ba.com is now reporting differences from the availability reported by qantas.com, and in addition there was this curious split between sections of the display page when searching for FRA-HKG on a particular date:-
This is obviously not right!
I know that availability can vanish without warning.
However, ba.com is now reporting differences from the availability reported by qantas.com, and in addition there was this curious split between sections of the display page when searching for FRA-HKG on a particular date:-
British Airways flights
BA8733 FRA-LCY
BA27 LHR-HKG
British Airways with partners
BA907 FRA-LHR
BA27 LHR-HKG
BA8733 FRA-LCY
BA27 LHR-HKG
British Airways with partners
BA907 FRA-LHR
BA27 LHR-HKG
Nov 5, 2013, 5:59 pm
#64
Join Date: Mar 2012
Location: BOS
Programs: AA PLT, SPG Plat
Posts: 69
Today, I've observed the same situation across sites where I check BA award availability - aa.com, ba.com, expertflyer
Nov 5, 2013, 6:08 pm
#65
Join Date: Nov 2013
Posts: 1
Yes!
I've had the same issues as well today--yesterday they showed lots and lots of availability from IAH->LHR but today nothing well into 2014. 
Nov 10, 2013, 8:30 pm
#66
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Log-in page for BAEC appears to be very broken. When I try to log in, it goes to Page Not Found.
Oh dear... Blackberry App is working OK however.
ETA: The error only happened in Firefox. It worked OK in IE. Cleared the cookies in Firefox and now it is working.
Oh dear... Blackberry App is working OK however.
ETA: The error only happened in Firefox. It worked OK in IE. Cleared the cookies in Firefox and now it is working.
Last edited by LTN Phobia; Nov 10, 2013 at 10:26 pm
Nov 11, 2013, 7:35 am
#67
Join Date: Mar 2005
Location: Seattle
Programs: BA GGL & LTG, EK Silver, HHonors Lifetime Diamond; Proudly Mucci Free - total nonsense
Posts: 862
ba.com login unavailable?
I can't log into ba.com, because the usual bit at the top of the homepage where you log in doesn't exist anymore.
It looks like the top of the webpage has been lopped off.
Anyone else seeing this?
It looks like the top of the webpage has been lopped off.
Anyone else seeing this?
Nov 11, 2013, 7:38 am
#68
Join Date: Nov 2011
Location: London
Programs: BA Gold
Posts: 4,029
Nope, works fine for me.
Try clearing cookies, had some problems recently that doing that resolved
Try clearing cookies, had some problems recently that doing that resolved
Nov 15, 2013, 2:47 am
#69
Join Date: Jul 2012
Location: HUY & PIK
Programs: baec, HHonours
Posts: 175
BA.com not working
Just tried logging in to no avail
Anyone else struggling
ss
Anyone else struggling
ss
Nov 15, 2013, 2:58 am
#70
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
works ok for me^
Nov 15, 2013, 3:05 am
#71
Join Date: Jul 2012
Location: HUY & PIK
Programs: baec, HHonours
Posts: 175
Cleared my cookies and all is well again
ss^^^^^
ss^^^^^
Nov 20, 2013, 4:57 am
#72
Join Date: Aug 2009
Location: London
Programs: BA (Silver), SPG, Hilton, GoldPoints Plus
Posts: 25
attempting to cancel Amex 2-4-1
I'm attempting to cancel a 2-4-1 flight on BA.com, and the process seems to be much harder than it used to be.
You have to enter either the voucher number or credit card number you used to book the flight. Then you are given a form to fill in. When you press "request a refund" it comes up at the top of the page:
"Please complete the following fields
- Did you pay for this booking"
However nowhere on the page is there a field to fill in to say whether you paid for the booking! I've tried in Chrome, IE and Safari and it's the same.
Very frustrating that I now have to spend ages on the phone waiting to cancel (13 minutes and counting, and I've just been told it's very busy and it will be another 10 to 15 minutes)...
You have to enter either the voucher number or credit card number you used to book the flight. Then you are given a form to fill in. When you press "request a refund" it comes up at the top of the page:
"Please complete the following fields
- Did you pay for this booking"
However nowhere on the page is there a field to fill in to say whether you paid for the booking! I've tried in Chrome, IE and Safari and it's the same.
Very frustrating that I now have to spend ages on the phone waiting to cancel (13 minutes and counting, and I've just been told it's very busy and it will be another 10 to 15 minutes)...
Nov 21, 2013, 5:44 am
#73
Join Date: Oct 2012
Posts: 33
anybody having problems signing into account on ba.com?
I keep trying to log in to manage my booking section but after I log in it says 'page not found' This has been happening for 3 days now and I need to change my seats before my flight.
I have also tried it from the link in my email but same thing happens. Just wondering has this been happening with anybody else?
Thanks, Geraldine
I have also tried it from the link in my email but same thing happens. Just wondering has this been happening with anybody else?
Thanks, Geraldine
Nov 21, 2013, 5:55 am
#74
Join Date: Sep 2013
Posts: 187
Delete your cookies and try again. Or, alternatively, try a different browser or switch on 'private browsing' then log in.
