Oct 26, 2014, 4:00 pm
Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
The "is ba.com website down / broken / problems today / now ?" consolidated thread
Jan 3, 2014, 1:18 am
#136
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,157
I have noticed of late that if I am not logged in or 'timed out' or make a booking (or dummy booking) when I get to the later stages of the booking after selecting a flight etc.
Log in or register for quicker, easier booking page it states this
"Your password is incorrect
You can...
Try to log in again
Please be aware that your Login ID and Password are case sensitive. Please check and re-enter"
A little bit frustrating and doesn't matter which browser I try despite typing in the correct details. If I then go back to the Home Page I can then log in. No big deal but I though I'd report it here.
Log in or register for quicker, easier booking page it states this
"Your password is incorrect
You can...
Try to log in again
Please be aware that your Login ID and Password are case sensitive. Please check and re-enter"
A little bit frustrating and doesn't matter which browser I try despite typing in the correct details. If I then go back to the Home Page I can then log in. No big deal but I though I'd report it here.
Jan 4, 2014, 7:00 am
#137
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
How annoying...
For the past several days have been trying to book Avios flights. Always get "Your request cannot be processed at this time. Please try again later."
Today I try to log in..."Page not found" and it then returns to the homepage from where the fun starts all over again.
What's going on IT guys?
For the past several days have been trying to book Avios flights. Always get "Your request cannot be processed at this time. Please try again later."
Today I try to log in..."Page not found" and it then returns to the homepage from where the fun starts all over again.
What's going on IT guys?
Jan 4, 2014, 7:25 am
#138
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
Works fine for me. I go to BA.com, log in, and then book from the panel towards the bottom left by changing the dropdown to book with Avios.
Jan 4, 2014, 7:28 am
#139
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Just tried again (and EC number and password are correct!):
Page not found
We are sorry we couldn't find the page you were looking for.
This page will automatically return to ba.com.
Page not found
We are sorry we couldn't find the page you were looking for.
This page will automatically return to ba.com.
Jan 4, 2014, 8:54 am
#141
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
Jan 5, 2014, 10:52 pm
#142
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Jan 7, 2014, 1:05 pm
#143
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
BA website not working properly?
For the last two days I've got the following error after putting in my criteria for a flight:
Is anybody else getting this error too when searching for flights?
Error
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.
Jan 7, 2014, 1:47 pm
#144
Join Date: Nov 2012
Location: Heathrow
Programs: A variety of Platinums, Golds, Silvers and other fancy metals.
Posts: 1,985
I was getting this problem last week sometime - seemed to fix itself after a few hours.
Jan 7, 2014, 1:54 pm
#145
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
Jan 7, 2014, 3:35 pm
#146
Join Date: Jul 2009
Location: DCA/IAD
Programs: AS, US, Hilton, BA, DL, SPG, AA, VS
Posts: 1,628
For the past 3 days, I've had trouble with clicking on "Collecting Avios" when logged in to may BAEC account. It never loads the next page, and eventually just times out. What I think will work (at least ir did a few hours ago) is clicking on "Spending Avios," which loads fine, and then to click on "Collecting Avios." Anyone else have this problem?
Jan 11, 2014, 4:47 pm
#147
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
Still getting the same error on ba.com when searching for a redemption flight:
That's four days in a row that i've been unable to search for a flight on ba.com. What an utterly useless airline and loyalty scheme.
Error
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.
Jan 11, 2014, 5:07 pm
#148
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
There is a problem whereby being logged in as Silver into BAEC and then checking for a number to call in the US gives the number for the Blue line. After all, this is what Silver promises:
a direct line to our dedicated team of customer support staff for when you need to speak with us (see the back of your membership card for the contact number)
Jan 11, 2014, 5:17 pm
#149
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
BA really do need to concentrate sorting their IT department out. All offline charges should be waived until they do.
Jan 12, 2014, 12:45 pm
#150
Join Date: Jul 2010
Location: UK
Programs: BA Silver, EK Silver, ABP ;)
Posts: 1,631
Trying to book at simple return LHR-CPT using Firefox 26 (latest version) on Windows 8
Gets all the way through to the "Reserve your seats" page (the page before payment) and none of the buttons work. Can't reserve a seat, can't "Continue" - can only click the links (about seat reservation etc). Tried 3 times after closing and re-opening Firefox.
Tried in Internet Explorer 11 - "Our servers are not responding"
In the end used Chrome and everything worked straight through.
Last edited by ClubClassCowboy; Jan 12, 2014 at 3:02 pm