Oct 26, 2014, 4:00 pm
Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
The "is ba.com website down / broken / problems today / now ?" consolidated thread
Oct 21, 2013, 3:08 am
#46
Join Date: Mar 2003
Location: Edinburgh, UK
Programs: BA Gold, Hilton Diamond
Posts: 968
clear the BA cookies
Oct 24, 2013, 1:32 am
#47
Join Date: Oct 2009
Location: Scotland
Programs: BA Silver, Hilton Diamond, BD Blue (RIP)
Posts: 1,986
MMB appears to be poorly. Advising me to call or ask my travel agent if I need to see my booking.
Oct 27, 2013, 11:42 pm
#48
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
BA.com is down?
Hi,
just trying to access with my log in details but nothing happens.
Also MMB is not working.
Any feedback?
Tks!
just trying to access with my log in details but nothing happens.
Also MMB is not working.
Any feedback?
Tks!
Oct 30, 2013, 10:05 am
#49
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,311
BA login and booking engine down?
Hi folks. Are others currently locked out of BA's website? When I search for flights it reverts to the search page. When I try to log in to BAEC it reverts to a different login page. And trying to book flights on the shareholder discount page I can't proceed beyond login. Been so all day. Same problem for a few hours y'day morning (Tuesday). Don't they want my money? Or is it local to me?
Oct 30, 2013, 10:07 am
#50
FlyerTalk Evangelist
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,245
I often find this can be browser specific...
Oct 30, 2013, 10:07 am
#51
Join Date: Jan 2009
Location: Near Edinburgh
Programs: BA Silver
Posts: 9,034
Sounds like the known issue. Clear out cookies or try a different browser.
Oct 30, 2013, 10:11 am
#52
Join Date: Oct 2003
Location: London
Posts: 3,500
Do we know when BA will fix this problem?
Oct 30, 2013, 10:20 am
#53
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Oct 30, 2013, 10:20 am
#54
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
Posts: 1,998
I've had the same issue today - it does seem to be a browser issue - I can log in ok using Firefox, but Safari is not working properly at all.
Oct 30, 2013, 10:29 am
#55
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,066
I asked the same question recently and was kindly reminded of the existing thread, which Globaliser provided above.
I solved it by clearing cookies in Google Chrome.
I solved it by clearing cookies in Google Chrome.
Oct 30, 2013, 10:40 am
#56
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,311
Strange how the bug appears out of nowhere after years of trouble-free browsing.
Oct 30, 2013, 11:11 am
#57
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Oct 30, 2013, 11:14 am
#58
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
It might be worth your while trying Firefox for a while and see if it causes problems, because I haven't had any issues at all with the BA website (beyond the "normal BA IT issues") when using Firefox.
Oct 30, 2013, 11:21 am
#59
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,992
I've given up on Chrome for ba.com. Anytime I want to book a flight or do MMB or OLCI I just use Firefox. I have never had a problem with it.
Oct 30, 2013, 11:43 am
#60
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Because whatever it is, it seems to be pretty elusive: I don't have any issues with using Chrome on ba.com.
I wonder whether, if one reads the other thread, one could find some report of problems in relation every type of browser known to man.
I wonder whether, if one reads the other thread, one could find some report of problems in relation every type of browser known to man.