Oct 26, 2014, 4:00 pm
Last edit by: Prospero
Please use the Issues, bugs and glitches on ba.com thread to post any issues you're experiencing on ba.com
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
The "is ba.com website down / broken / problems today / now ?" consolidated thread
Jan 18, 2014, 7:02 pm
#166
Join Date: Nov 2011
Posts: 1,866
Had 2 pax on the one booking. Could do one but not the other.... Go figure.
Jan 20, 2014, 12:53 pm
#167
Join Date: Apr 2011
Posts: 464
This may be a very silly question, but here goes:
I'm searching for an AA award and the availability is so great that it only returns results by departure time, stopping around 12pm. The departure I want is around 5pm. I don't see anywhere to show additional departures (page 2), nor do I see an option to specify a time range. How can I see and book the 5pm departure? I know it is available as it's viewable on AA. Thanks.
I'm searching for an AA award and the availability is so great that it only returns results by departure time, stopping around 12pm. The departure I want is around 5pm. I don't see anywhere to show additional departures (page 2), nor do I see an option to specify a time range. How can I see and book the 5pm departure? I know it is available as it's viewable on AA. Thanks.
Jan 20, 2014, 1:07 pm
#168
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
This may be a very silly question, but here goes:
I'm searching for an AA award and the availability is so great that it only returns results by departure time, stopping around 12pm. The departure I want is around 5pm. I don't see anywhere to show additional departures (page 2), nor do I see an option to specify a time range. How can I see and book the 5pm departure? I know it is available as it's viewable on AA. Thanks.
I'm searching for an AA award and the availability is so great that it only returns results by departure time, stopping around 12pm. The departure I want is around 5pm. I don't see anywhere to show additional departures (page 2), nor do I see an option to specify a time range. How can I see and book the 5pm departure? I know it is available as it's viewable on AA. Thanks.
Jan 20, 2014, 3:43 pm
#170
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
See also this thread: http://www.flyertalk.com/forum/briti...rd-search.html
Jan 21, 2014, 4:08 am
#171
Join Date: Dec 2006
Location: in a cabin
Posts: 6,522
The check-in clock has now been showing 5 days for the past 3 days. It appears to be counting down minutes and hours, however that is also incorrect.
Changing languages and the same error is shown.
anyone else seeing this?
Changing languages and the same error is shown.
anyone else seeing this?
Jan 22, 2014, 3:26 am
#172
Join Date: Jul 2007
Location: Hampshire (LHR)
Programs: BA GOLD, Tufty Club, Virgin Silver, HH Diamond, Marriott Silver, ICH Platinum Ambassador. MAS Gold
Posts: 446
Yes, I have the same thing.
Days not changing and the hours and minutes reflect the time of my return flight not the outbound flight.
I may call BA in case this effects the ability to check-in.
Jan 22, 2014, 6:25 am
#173
Join Date: Jan 2013
Location: London
Programs: BAEC Gold and various hotel programs (wishing they were all linked)
Posts: 100
How do I search for Avios redemptions these days.
I've been getting the above message for over a week now. Tried searching on Chrome, IE, FF and ipad but never get any flight details just the above error.
Any ideas? Just phone CS?
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.
Any ideas? Just phone CS?
Jan 22, 2014, 6:54 am
#174
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
Log in from ba.com, then scroll down and halfway down on the left you see a drop-down marked "payment type" set to "book with money". Change this to "book with Avios", enter your flight details, and away you go.
Jan 22, 2014, 9:13 am
#175
Join Date: Sep 2006
Location: West Sussex, UK
Programs: BAEC Bronze, HH Gold, Etihad Silver
Posts: 102
AUH working fine, DXB constantly giving me the message
Jan 22, 2014, 9:21 am
#176
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
Posts: 1,998
Anyone had any problems entering an email address when you try to manage your booking? When I go into a particular booking, it thinks it doesn't have an email address and it throws a pop up box and asks me to enter my email address.
Firstly this doesn't work properly anyway. When you enter your email address the "Confirm" button isn't enabled. Easily worked around by ticking "I don't want to provide these details" - the Confirm button then enables, you then untick the "I don't want to provide these details" and you can then save your email address.
This normally works but on one specific booking my email addresses is never saved, so every time I go into the booking it keeps prompting me. I've even manually entered my email address in the Contacts section of the booking. I have also rung BAEC and they can see my email address on the booking.
Annoying...
Firstly this doesn't work properly anyway. When you enter your email address the "Confirm" button isn't enabled. Easily worked around by ticking "I don't want to provide these details" - the Confirm button then enables, you then untick the "I don't want to provide these details" and you can then save your email address.
This normally works but on one specific booking my email addresses is never saved, so every time I go into the booking it keeps prompting me. I've even manually entered my email address in the Contacts section of the booking. I have also rung BAEC and they can see my email address on the booking.
Annoying...
Jan 22, 2014, 12:03 pm
#177
Join Date: Jan 2013
Location: London
Programs: BAEC Gold and various hotel programs (wishing they were all linked)
Posts: 100
Jan 29, 2014, 7:21 am
#178
Join Date: Jul 2010
Location: UK
Programs: BA Silver, EK Silver, ABP ;)
Posts: 1,631
Does anyone else use Firefox?
The site just does not work for me. I just tried to check-in for a flight, got to the number of bags screen and hit "Continue". Got a red error telling my I must tick the prohibited items box. The prohibited items part of the screen has not appeared.
Tried the whole thing again in Chrome and it works fine.
The site just does not work for me. I just tried to check-in for a flight, got to the number of bags screen and hit "Continue". Got a red error telling my I must tick the prohibited items box. The prohibited items part of the screen has not appeared.
Tried the whole thing again in Chrome and it works fine.
Jan 29, 2014, 7:27 am
#179
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Does anyone else use Firefox?
The site just does not work for me. I just tried to check-in for a flight, got to the number of bags screen and hit "Continue". Got a red error telling my I must tick the prohibited items box. The prohibited items part of the screen has not appeared.
Tried the whole thing again in Chrome and it works fine.
The site just does not work for me. I just tried to check-in for a flight, got to the number of bags screen and hit "Continue". Got a red error telling my I must tick the prohibited items box. The prohibited items part of the screen has not appeared.
Tried the whole thing again in Chrome and it works fine.
Jan 29, 2014, 8:01 am
#180
Join Date: Jul 2010
Location: UK
Programs: BA Silver, EK Silver, ABP ;)
Posts: 1,631
Good suggestion - I have ....... and NoScript installed, but I've tried "allow all" for ba.com and everything else their pages request. Still not working.