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'A Very British Airline' : BA Documentary, airs BBC2 from Mon 2 June

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'A Very British Airline' : BA Documentary, airs BBC2 from Mon 2 June

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Old Jun 10, 2014, 9:19 am
  #631  
 
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Just a serious question about last night's show;

Did I hear correctly that T7 at JFK is "the only terminal in the US to be [owned/run] by a foreign airline [BA]".

So BA manage the whole terminal? Hmmm, that might make me less tolerant of the general shoddiness (and the awful 'premium security').
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Old Jun 10, 2014, 9:42 am
  #632  
 
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Yes BA own and manage T7, in fact that's the only terminal in the world where they do both.
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Old Jun 10, 2014, 9:52 am
  #633  
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Originally Posted by thebasource
British Airways Flight Cancellation.
June 9, 2014
BA89 London Heathrow Chengdu did not operate today.
Ironic, eh ?
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Old Jun 10, 2014, 9:59 am
  #634  
 
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Originally Posted by TheoAlvin
Your post is very predictable and your opinion
The irony, it hurts....
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Old Jun 10, 2014, 10:09 am
  #635  
 
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Originally Posted by NeverFirst
Just a serious question about last night's show;

Did I hear correctly that T7 at JFK is "the only terminal in the US to be [owned/run] by a foreign airline [BA]".

So BA manage the whole terminal? Hmmm, that might make me less tolerant of the general shoddiness (and the awful 'premium security').
I'd take the slopey fast track at JFK over T5 Fast Track any day!
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Old Jun 10, 2014, 10:13 am
  #636  
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Originally Posted by NeverFirst
Just a serious question about last night's show;

Did I hear correctly that T7 at JFK is "the only terminal in the US to be [owned/run] by a foreign airline [BA]".

So BA manage the whole terminal? Hmmm, that might make me less tolerant of the general shoddiness (and the awful 'premium security').

Yes that is correct. Though T1 is operated by a consortium of foreign airlines and T4 is operated by a Dutch led consortoum so methinks some semantics involved !
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Old Jun 10, 2014, 10:21 am
  #637  
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Originally Posted by uk1
An important tool of any manager recruiting people is listening to instinct and intuition as well as well-reasoned logic. Both are as important as each other.
And some Managers are apparently important tools, who seem to be getting so many things wrong and annoying the customers

I won't bother to list the issues - they're all in this Forum.
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Old Jun 10, 2014, 10:24 am
  #638  
 
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Originally Posted by TheoAlvin
I had to laugh when he told someone to mention duty free...
I assume that was to remind pax to pick it up as it's all delivered to the gate. I imagine quite a few people forget and walk straight past it and board?
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Old Jun 10, 2014, 12:27 pm
  #639  
 
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Thumbs down

BA,

Get Jodie back, she deserves a change.
3 days before the end of the training is bad!
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Old Jun 10, 2014, 12:30 pm
  #640  
 
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Originally Posted by ITravelElite
BA,

Get Jodie back, she deserves a change.
3 days before the end of the training is bad!
She forgot her stuff in her car.
She didn't appear to abide by their strict grooming standards.
She also didn't appear to take things seriously. (i.e. laughing in mock training scenarios.)

Why should BA give her a chance? Especially when she clearly demonstrated she couldn't handle the simple tasks at hand.
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Old Jun 10, 2014, 12:34 pm
  #641  
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Red wine with diet coke???

Did anyone like the cocktail suggested by one of the crew of drinking red wine with diet coke?? .lol
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Old Jun 10, 2014, 12:43 pm
  #642  
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Originally Posted by icegirl
Did anyone like the cocktail suggested by one of the crew of drinking red wine with diet coke?? .lol
Don't the Chinese have that pernicious habit?
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Old Jun 10, 2014, 12:50 pm
  #643  
 
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Originally Posted by TheoAlvin
Have you ever worked in an airport? It would be sensible to train him in London first then send him over. First the skills then learning the cultural differences
I have and most people need to know how an airport runs and who does what, it was apparent he didn't know who did what or have anything constructive to say in the meeting.

I had to laugh when he told someone to mention duty free...
answer-- no I haven't worked in an airport

I have been in more than a few and I do know people who work in the industry
what they have told me (this is why my reply has taken so long ) is that to run an airport is the same wherever you are
the cultural differences only come into effect on how you deal with certain staff and customers
whatever airport you are running you are dealing with many cultures anyway so I cant see your argument at all
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Old Jun 10, 2014, 12:57 pm
  #644  
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'A Very British Airline' : BA Documentary, airs BBC2 from Mon 2 June

In the episode the guy who was sent to JFK was part of the leaders for business graduate program. They process and train you at Waterside for a few months and then you are seconded somewhere in the network. You can be seconded practically into any business need - check in, cabin crew, logistics, or in this case airport operations. It's a very hands on and "deep end" program.
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Old Jun 10, 2014, 12:58 pm
  #645  
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Originally Posted by jacobitetraveller
I have been in more than a few and I do know people who work in the industry
what they have told me (this is why my reply has taken so long ) is that to run an airport is the same wherever you are
the cultural differences only come into effect on how you deal with certain staff and customers
whatever airport you are running you are dealing with many cultures anyway so I cant see your argument at all
I have never worked for an airport. But I have worked with people who run airports, both from the airline side and the airport operator side. I have helped design certain facilities in airport terminals.

From what I have seen and heard, I expect that my former colleagues would agree with jacobitetraveller's post.
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