Amex Skyguide Executive Privilege Club

Old Oct 9, 12, 11:15 am
  #286  
 
Join Date: May 2010
Programs: Hyatt Plat, Hilton Gold
Posts: 241
Was considering giving this a go. Does the 19.99 link still work? It says "Hurry – this offer ends at: This offer has ended! -375 days left " Looks like no but you can still enter in you info and hit submit. If not what are the other deals? I had an email from AMEX a year ago but that doesn't work anymore.

Also this says it works any lounge, it should work at "THE CLUB AT LAS" new lounge in terminal 3 at LAS right?
Altoid is offline  
Old Oct 10, 12, 8:42 pm
  #287  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
[QUOTE=Altoid;19464915]Was considering giving this a go. Does the 19.99 link still work? It says "Hurry this offer ends at: This offer has ended! -375 days left " Looks like no but you can still enter in you info and hit submit.

I tried twice with the same link you are referring to. I was able to fill out everything and click submit. No email, no charge on card, no acknowledgement from CSR at Skyguide.
metoo is offline  
Old Oct 12, 12, 1:23 am
  #288  
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,901
Originally Posted by giantreesemar
Along this line, have other people used Amex cards from other issuers? Citi AAdvantage Amex, for example?
Any Amex.

My question is if anyone has tried with a Visa/MC/other card. After all the T&C no longer say AMEX only, but I don't know if it's worked in the real world.
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Old Oct 12, 12, 6:09 am
  #289  
 
Join Date: Apr 2012
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Posts: 1,515
I had to use an MC at the New Delhi Lounge b/c they didn't take Amex. I've read that they'll give the credit in international situations like this.
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Old Oct 12, 12, 8:04 am
  #290  
 
Join Date: May 2010
Programs: Hyatt Plat, Hilton Gold
Posts: 241
[QUOTE=metoo;19474644]
Originally Posted by Altoid
Was considering giving this a go. Does the 19.99 link still work? It says "Hurry this offer ends at: This offer has ended! -375 days left " Looks like no but you can still enter in you info and hit submit.

I tried twice with the same link you are referring to. I was able to fill out everything and click submit. No email, no charge on card, no acknowledgement from CSR at Skyguide.
Hmm, so not sounding too good. Did you try calling them to ask if they see it on their side?
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Old Oct 12, 12, 9:11 am
  #291  
 
Join Date: Aug 2010
Location: New York City
Programs: SPG Platinum; Marriott Silver; United PremExec; DL&Skybonus; Amtrak Select+
Posts: 57
what actually works in getting this membership?

so i just went through hoops-and-loops hell with skyguide/amex/amex publishing and i still haven't figured out what is going on.

i tried to sign up for the skyguide membership three days ago through the 2-month free + $29.99 per year renewal fee, and after i submitted the form, i haven't gotten a confirmation email nor has skyguide been able to find the order nor has my amex been charged.

1. no one from any of the three parties above has heard of the "customersvc.com" website, and upon further investigation, the website isn't affiliated with amex publishing
2. the standard rate is 2-month free + $199 per year for skyguide membership - the only discount available (amex publishing told me) is through a coupon code that the amex billing department offers

since skyguide is no longer necessarily only associated with amex, does this mean i'm barking up the wrong tree here?

any advice would be great - i'm traveling tomorrow evening and would love to use the reimbursement program
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Old Oct 14, 12, 11:12 am
  #292  
 
Join Date: Sep 2003
Location: Austin TX USA
Programs: UA life 1K, 2MM; AA Life Pt 3mm; DL nada now!; AS nada now; BA, FD, CX, LH, DD, Amex Pt, Diners
Posts: 950
Link does not work

Originally Posted by giantreesemar
For those missing your membership info, no packet, etc. -

https://secure.customersvc.com/servlet/Show

(you can also get there from "Customer Service" at the bottom of the main page)

Go there, punch in your name and address, and it should come up with your number and allow you to report "missing membership packet". I was able to get my number after not getting anything for several weeks/no packet.
Links for new offers does not work
UAAAPeter is offline  
Old Oct 18, 12, 5:53 pm
  #293  
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,901
Originally Posted by Preacher7
I had to use an MC at the New Delhi Lounge b/c they didn't take Amex. I've read that they'll give the credit in international situations like this.
I'm trying to see if I can use the CSP even for domestic lounges, since I get 2x on travel with that.

I tried emailing SkyGuide to get a clarification but haven't gotten a response. Anyone know a better way to get in touch with them? Or should I just stick to paying with Amex (I canceled my points-earning Amex because of the annual fee and just have a normal Blue Cash one now).
amolkold is offline  
Old Oct 19, 12, 11:11 am
  #294  
 
Join Date: Jun 2012
Posts: 493
Got checks in the mail today for my trip to Europe at the end of August (I mailed them out about a month ago). I sent both mine and my husband's receipts, certified mail, for the Delta club in one envelope (wrote a short cover letter) with the appropriate filled out forms.

I have another one to send out for a trip to California... Yeah, I love this; fantastic find. Love the lounges. This gets 'em for me for free.

Thank you all.

Hope they put up another offer for the rest of you soon.


Checks are issued by American Expresss Publishing Corporation.
lbotez is offline  
Old Oct 23, 12, 12:15 am
  #295  
 
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Platinum, Hyatt Discoverist
Posts: 1,317
Warning about membership expiring?

I was trying to log in, and wasn't able to.
Then I noticed I got my welcome letter on October 10th, a year ago.

Haven't seen any emailed offer about a renewal, which is strange.

I wonder if I used the program more than I was supposed to (got about $150 back in total), so no offer to continue.

Just emailed them now, but the last time I did so there was no response, so I am not hopeful.
JapanFlyerT is offline  
Old Oct 23, 12, 7:37 am
  #296  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 47,206
Originally Posted by JapanFlyerT
...offer about a renewal
In my experience they do not "offer", a charge simply appears on your card.
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Old Oct 23, 12, 10:53 pm
  #297  
 
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Platinum, Hyatt Discoverist
Posts: 1,317
Originally Posted by mia
In my experience they do not "offer", a charge simply appears on your card.
I assumed they would tell me what the renewal fee would be before charging the card, however they have done neither.

I did get an email back saying they had me as a current member. However I am still unable to log on. Very frustrating...

Skyguide's website says in MEL that the Delta and UA lounges are options for us. UA is only open 3 hours a day though, and Delta seems to actually be the Virgin Blue. The Aussies are sayding Virgin does not allow one day members anymore...
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Old Oct 24, 12, 9:38 am
  #298  
 
Join Date: Sep 2012
Location: TPA/SRQ
Programs: Hyatt Explorer, Marriott Titanium, AA Plat Pro, UA Silver, Avis Plus, Hertz PC
Posts: 2,692
FWIW, I applied yesterday using the facebok link and still no confirmation email....
Ceres is offline  
Old Oct 24, 12, 12:30 pm
  #299  
 
Join Date: Jun 2011
Posts: 1,145
Just a data point that I submitted two lounge passes in one envelope and got a cheque for the combined value of the two, so no problems with multi-pass reimbursement. There were some questions upthread, so I thought I'd chime in with my experience.
mabramovich is offline  
Old Oct 24, 12, 7:47 pm
  #300  
 
Join Date: Jun 2012
Posts: 493
Originally Posted by mabramovich
Just a data point that I submitted two lounge passes in one envelope and got a cheque for the combined value of the two, so no problems with multi-pass reimbursement. There were some questions upthread, so I thought I'd chime in with my experience.
I put two passes for one person and one pass for myself. I also wrote a very clear cover letter and made copies of the membership cards. Put all in one envelope, sent certified. Got two separate checks (one for each person) about 4 weeks later.
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