Amex Skyguide Executive Privilege Club

Old Jul 24, 2012, 6:40 am
  #241  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: HH & IHG Gold; Marriott & AA Perpetual Platinum
Posts: 49,168
Originally Posted by FT-hss
....can I not buy 2 club passes (if my 2 kids are free in a given club) for DW and I and then ask for reimbursement
You may wish to read the terms:

Members may receive reimbursement for daily guest passes up to 12 times per calendar year. The club member must be traveling. The guest pass must be used by SkyGuide member prior to reimbursement. Name on the ticket must match the name on the SkyGuide Executive Privilege Club membership. Guest Pass is not transferrable to family members or friends. Monthly or yearly airport club memberships are not eligible for reimbursement.
mia is online now  
Old Jul 28, 2012, 12:00 pm
  #242  
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Agreed. The terms of this program are so generous as they are stated (I mean seriously, $600 plus in reimbursements for paying a $20 fee!). Let's not work on ways to game beyond the program's terms. We want this program to stay around!
CMHFlyerOH is offline  
Old Jul 28, 2012, 12:46 pm
  #243  
 
Join Date: Jan 2011
Location: New England
Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold
Posts: 1,510
What number should I call for cancellation?
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Old Jul 28, 2012, 1:45 pm
  #244  
 
Join Date: Jun 2012
Posts: 493
Do they care if you buy the passes at the airport lounges at full price, or with a discount (if you have, say, a Delta Amex credit card and they give you a discount, I think it's $25 instead of $50)?

Rather spend $50 for two passes, less money to risk...
lbotez is offline  
Old Jul 29, 2012, 12:26 am
  #245  
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
They don't care.

Just go to the website, click on Customer Service at the bottom of the page and you can cancel online.

Last edited by mia; Jul 29, 2012 at 5:33 pm
CMHFlyerOH is offline  
Old Jul 29, 2012, 4:12 pm
  #246  
 
Join Date: Dec 2011
Location: ORD
Posts: 702
My wife and I each signed up for this program. We each purchased one Admiral lounge pass for $30 (internet) and one for $50 (in person). We then sent in each receipt separately via certified mail. We each got a check about 4 weeks later for $60. I thought this was odd as we should have received a check for $80. I waited a week before calling to see if a second check would show up. Nothing ever did. I called them and was told they didn't know what happened and they were in Tampa and the payments came from New York. I was told I would hear back them from them. Another week went by and nothing. I called again and got the same run around. I waited for another week and called again. I essentially got the same run around again but I was told I would hear from them with in 3-4 days. 5 days later we each received a check from them for $20.

In the end it worked out but they were a pain to deal with as they never call back. I was also told that they don't combine receipts for payment. Which means we should have each received two checks.
Corridor! is offline  
Old Jul 29, 2012, 5:19 pm
  #247  
 
Join Date: Jan 2011
Location: New England
Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold
Posts: 1,510
Originally Posted by CMHFlyerOH
Just go to the website, click on Customer Service at the bottom of the page and you can cancel online.
Thanks for the tip!
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Old Jul 30, 2012, 3:40 pm
  #248  
Formerly known as cagalindo
 
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
Submitted an AA pass bought online in April, sent via certified mail, etc. etc. Yet to receive a check.
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Old Jul 30, 2012, 4:37 pm
  #249  
 
Join Date: Apr 2012
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Posts: 1,522
That's longer than it has taken me for reimbursement. First set took less than 2 months, second set less than a month. Plus they combined multiples receipts into one reimbursement check.
Preacher7 is offline  
Old Jul 30, 2012, 4:39 pm
  #250  
 
Join Date: Dec 2011
Location: ORD
Posts: 702
Originally Posted by caGALINDO
Submitted an AA pass bought online in April, sent via certified mail, etc. etc. Yet to receive a check.
Did you check to see that it was delivered? I would get the date that it was delivered and then call. The agents will give you their badge numbers. I would ask for that so you have a record of calling. They don't give out reference/case numbers.
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Old Jul 31, 2012, 5:50 am
  #251  
Formerly known as cagalindo
 
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
Traveling now gonna call next week with the receipt. Keep yall updated.
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Old Aug 4, 2012, 2:52 pm
  #252  
Formerly known as cagalindo
 
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
Can someone post the PDF reimbursement form for lounge day passes because Skyguide website does not even recognize my email anymore....

PS: Got my check finally
caGALINDO is offline  
Old Aug 10, 2012, 11:14 pm
  #253  
 
Join Date: Jun 2010
Programs: MileagePlus, Aadvantage, SkyMiles
Posts: 5
YOTEL or easyhotel reimbursement?

Hi,

I'm wondering if anyone has ever successfully gotten a reimbursement for a stay at a Yotel or an easyhotel? It technically acts like a lounge in a hotel, with less food, more rest and privacy.

I'll be in London with a 5 hour night-time layover, and if I could get a pod and get it reimbursed, it would be great.
BerkeleyPaul is offline  
Old Aug 11, 2012, 1:09 pm
  #254  
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
A hotel no matter what the reason you stay there is not an airport lounge. And you don't buy a "day pass" to an airport hotel anyway. They won't reimburse for something like that.
CMHFlyerOH is offline  
Old Aug 12, 2012, 8:27 pm
  #255  
Ambassador: Alaska Airlines
 
Join Date: Feb 2008
Location: ANC, SAP
Programs: AS MVP Gold, Priority Pass
Posts: 1,865
Has anyone gotten membership via the $19.99 link recently? I used the link about 2 weeks ago, and have heard nothing - no confirmation e-mail, no credit card authorization, nothing.

I'm tempted to give it another shot - or perhaps it's broken?
ANC RED-EYE is offline  

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