Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Nov 22, 2020, 8:01 pm
#1591
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Nov 22, 2020, 10:21 pm
#1592
Formerly known as billinaz
Join Date: Oct 2003
Location: Goodyear,AZ for now then FL Spacecoast
Programs: US Airways Dividend Miles, American AAdvantage, Avis Preferred, Budget Rapid Rez, Hilton Honors
Posts: 1,145
I’m filing a criminal complaint instead.
My hoodie went missing on the flight. The FA balled it up and tossed it in the overhead bin at takeoff. When we landed at JFK, I completely forgot about it until I got to baggage claim. I went to lost and found and AA came up with every excuse under the sun as to why no one could retrieve my hoodie. Filed a claim and it was never found.
My hoodie went missing on the flight. The FA balled it up and tossed it in the overhead bin at takeoff. When we landed at JFK, I completely forgot about it until I got to baggage claim. I went to lost and found and AA came up with every excuse under the sun as to why no one could retrieve my hoodie. Filed a claim and it was never found.
Minimal value, no suspect identified, a couple hundred possible.
It would go right into the closed file, nobody will ever see it.
It could be an accident with it getting mixed with someone else's stuff.
Go to Walmart and spend 8 bucks and call it a day.
Nov 22, 2020, 10:24 pm
#1593
Formerly known as billinaz
Join Date: Oct 2003
Location: Goodyear,AZ for now then FL Spacecoast
Programs: US Airways Dividend Miles, American AAdvantage, Avis Preferred, Budget Rapid Rez, Hilton Honors
Posts: 1,145
Nov 23, 2020, 2:08 am
#1594
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
OGG-DFW
Boeing 777-200 Zodiac Concept-D Seats
First Class
Dinner/Snack
Another fantastic service on AA from Hawaii. The seats, however, left a lot to be desired. God, those Concept D seats are awful. If AA ever makes money again, these need to be one of the first things to go. AWFUL for a premium international product.
Casper duvet and pillow and printed menu were waiting at my seat upon boarding as well as the premium headphones.
FA took meal orders after take-off and commented how it was nice to see a "top tier" flyer again.
Menu - American Airlines First Class Maui (OGG) to DFW (Dallas/Ft. Worth)
Shrimp & Grits Dinner
I opted for the Shrimp & Grits. Beggars certainly can't be choosers, but those were some small shrimp and interesting looking grits. The asparagus was EXCELLENT and surprisingly moist. The crab salad was served over a grilled pineapple and was excellent. The cheesecake was the perfect ending. Drink service before and after the meal, bottles of water handed out as well.
I can't comment on the pre-landing service as I had my eyes closed "attempting" to sleep.
Other than the hard product, the soft product was incredible. We arrived into DFW 30 minutes early. Well done, AA!
DFW-SLC
Boeing 737-800 with personal TV'S!
Service from this FA earned her in AApplause certificate as she barely sat during the whole flight and coordinated excellent service from her onboard team so well. One FA came around personally offering bottles of water and the "snack" bag to each First Class passenger prior to boarding with a smile.
Drink orders for in the air were taken before takeoff. Of note, we arrived into SLC around 30 minutes late due to a large backup of planes attempting to takeoff at the same time from DFW. It certainly felt like the pre-COVID days! The holiday rush is in full swing at DFW. Side note, the awesome ladies who checked me in at the DFW Centurion Club commented how I was lucky not to have flown on Saturday morning as it was absolutely packed in the lounge. They said that they had 531 people checked in during the morning alone, and the Turks & Caicos flight was delayed 2.5 hours, so it really made the lounge quite crowded. Thankfully, it wasn't that bad on my visit. I later went to the C Admiral's Club and noted it was quite busy. The agents were back to checking people in downstairs and commented how they do so when the club is busy.
Back to this flight, the FA barely sat down the entire flight. She was constantly in the aisle offering proactive drink refills. She would have her team frequently go through the aisle in advance of her next beverage run collecting trash and keeping the cabin tidy. Meal choices were the turkey/havarti cheese sandwich or fruit and cheese flight. I stowed mine for later eating as I had plans to visit In-n-Out upon my arrival in Salt Lake! Upon landing, I overheard several passengers comment how awesome the flight was and how it felt like "the good old days." Several commented that on some flights, they've barely received a beverage service. It was clear the FA loved her job. I bet there were some DL loyalists on this flight into the SLC fortress who were converted based on the comments I heard. When AA gets it right, they get it right!
Boeing 777-200 Zodiac Concept-D Seats
First Class
Dinner/Snack
Another fantastic service on AA from Hawaii. The seats, however, left a lot to be desired. God, those Concept D seats are awful. If AA ever makes money again, these need to be one of the first things to go. AWFUL for a premium international product.
Casper duvet and pillow and printed menu were waiting at my seat upon boarding as well as the premium headphones.
FA took meal orders after take-off and commented how it was nice to see a "top tier" flyer again.
Menu - American Airlines First Class Maui (OGG) to DFW (Dallas/Ft. Worth)
Shrimp & Grits Dinner
I opted for the Shrimp & Grits. Beggars certainly can't be choosers, but those were some small shrimp and interesting looking grits. The asparagus was EXCELLENT and surprisingly moist. The crab salad was served over a grilled pineapple and was excellent. The cheesecake was the perfect ending. Drink service before and after the meal, bottles of water handed out as well.
I can't comment on the pre-landing service as I had my eyes closed "attempting" to sleep.
Other than the hard product, the soft product was incredible. We arrived into DFW 30 minutes early. Well done, AA!
DFW-SLC
Boeing 737-800 with personal TV'S!
Service from this FA earned her in AApplause certificate as she barely sat during the whole flight and coordinated excellent service from her onboard team so well. One FA came around personally offering bottles of water and the "snack" bag to each First Class passenger prior to boarding with a smile.
Drink orders for in the air were taken before takeoff. Of note, we arrived into SLC around 30 minutes late due to a large backup of planes attempting to takeoff at the same time from DFW. It certainly felt like the pre-COVID days! The holiday rush is in full swing at DFW. Side note, the awesome ladies who checked me in at the DFW Centurion Club commented how I was lucky not to have flown on Saturday morning as it was absolutely packed in the lounge. They said that they had 531 people checked in during the morning alone, and the Turks & Caicos flight was delayed 2.5 hours, so it really made the lounge quite crowded. Thankfully, it wasn't that bad on my visit. I later went to the C Admiral's Club and noted it was quite busy. The agents were back to checking people in downstairs and commented how they do so when the club is busy.
Back to this flight, the FA barely sat down the entire flight. She was constantly in the aisle offering proactive drink refills. She would have her team frequently go through the aisle in advance of her next beverage run collecting trash and keeping the cabin tidy. Meal choices were the turkey/havarti cheese sandwich or fruit and cheese flight. I stowed mine for later eating as I had plans to visit In-n-Out upon my arrival in Salt Lake! Upon landing, I overheard several passengers comment how awesome the flight was and how it felt like "the good old days." Several commented that on some flights, they've barely received a beverage service. It was clear the FA loved her job. I bet there were some DL loyalists on this flight into the SLC fortress who were converted based on the comments I heard. When AA gets it right, they get it right!
Nov 23, 2020, 6:16 am
#1596
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
MIA-LAX in J last night on the 77W. Full meal options of short rib, sea bass, chicken, or pasta. My gf on the other aisle was refused the seabass ("we're out"), then 2 minutes later I had no problem ordering for myself. Is this prioritization by status? I wasn't aware AA did that.
In any event, the food was very good. Service, OTOH, was awful (on both STX-MIA and MIA-LAX).
In any event, the food was very good. Service, OTOH, was awful (on both STX-MIA and MIA-LAX).
Nov 23, 2020, 7:45 am
#1598
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Nov 23, 2020, 9:20 am
#1599
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
Hah, we both had the same menu and selection! Interesting how much different the presentation was all around. Your crab looks much more natural, my grits were under the shrimp not in a cube. You got a much better (and more appropriate) dessert!
Looks like your whole tray was wrapped rather than the individual dishes? Was the roll warmed up at all or ice cold like mine?
Looks like your whole tray was wrapped rather than the individual dishes? Was the roll warmed up at all or ice cold like mine?
Nov 23, 2020, 10:47 am
#1600
Join Date: Mar 2017
Programs: Does Non Rev count?
Posts: 588
I’m filing a criminal complaint instead.
My hoodie went missing on the flight. The FA balled it up and tossed it in the overhead bin at takeoff. When we landed at JFK, I completely forgot about it until I got to baggage claim. I went to lost and found and AA came up with every excuse under the sun as to why no one could retrieve my hoodie. Filed a claim and it was never found.
My hoodie went missing on the flight. The FA balled it up and tossed it in the overhead bin at takeoff. When we landed at JFK, I completely forgot about it until I got to baggage claim. I went to lost and found and AA came up with every excuse under the sun as to why no one could retrieve my hoodie. Filed a claim and it was never found.
Nov 23, 2020, 1:33 pm
#1601
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Hah, we both had the same menu and selection! Interesting how much different the presentation was all around. Your crab looks much more natural, my grits were under the shrimp not in a cube. You got a much better (and more appropriate) dessert!
Looks like your whole tray was wrapped rather than the individual dishes? Was the roll warmed up at all or ice cold like mine?
Looks like your whole tray was wrapped rather than the individual dishes? Was the roll warmed up at all or ice cold like mine?
Nov 23, 2020, 4:38 pm
#1602
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Agree, OGG usually has great catering
Nov 23, 2020, 9:15 pm
#1603
Join Date: Jun 2019
Programs: AA
Posts: 15
Any idea what food/drink service I might expect on JFK-PHX in F? Travel time is 5h45m but 2153mi is under the 2200 range threshold mentioned in the wiki. Just curious if we should make the cross terminal detour to the Centurion lounge before or bring food with us on the flight.
Nov 24, 2020, 1:49 am
#1604
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Any idea what food/drink service I might expect on JFK-PHX in F? Travel time is 5h45m but 2153mi is under the 2200 range threshold mentioned in the wiki. Just curious if we should make the cross terminal detour to the Centurion lounge before or bring food with us on the flight.
Nov 24, 2020, 4:46 am
#1605
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Any idea what food/drink service I might expect on JFK-PHX in F? Travel time is 5h45m but 2153mi is under the 2200 range threshold mentioned in the wiki. Just curious if we should make the cross terminal detour to the Centurion lounge before or bring food with us on the flight.
If you have time a detour to the Centurion Lounge may be worth it, if you're looking for proper meals.