Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Nov 10, 2020, 12:14 pm
#1486
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,519
This was the menu for the earlier MIA-LAX 77W flight departing around 3:30pm. Despite the departure time, this flight still offers a dinner service. Menus have been updated to reflect 'Flagship First' on the front of them, though the content remains unchanged for the most part:
Nov 10, 2020, 12:23 pm
#1487
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Nov 10, 2020, 1:02 pm
#1488
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Nov 10, 2020, 1:05 pm
#1489
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Thanks and you are correct. Full meal service (beef, pasta or shrimp) served on a single tray. Beverage service before and after meal service.
No menus.
Nov 10, 2020, 4:26 pm
#1490
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
Nov 10, 2020, 4:40 pm
#1492
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
AMENITIES
Both times, MIA LAX had the PE blanket and smaller pillow in F; I asked the crew if they had the full duvet and larger pillow in J and they said that J had the same, though they agreed that both F and J should have gotten the better amenities.
LAX MIA both times F had the standard J duvet and larger pillow, but the PE lighter blanket and smaller pillow that was also previously given to F were missing.
MENUS
Most of the time, the printed menus don't match the actual options available onboard or at least that has been my experience lately.
Nov 10, 2020, 5:51 pm
#1494
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
How is providing pillows and blankets in a hotel any different than providing them on a plane? I get the logistics are tough (I admire the whole process the way it normally works), but safety wise, it's not different. If they are changed between flights on longer flights, it's nothing more than cost cutting. Consumers would rather be told the truth. "We're hurting and we're cutting costs in places"
Nov 10, 2020, 6:09 pm
#1495
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
How is providing pillows and blankets in a hotel any different than providing them on a plane? I get the logistics are tough (I admire the whole process the way it normally works), but safety wise, it's not different. If they are changed between flights on longer flights, it's nothing more than cost cutting. Consumers would rather be told the truth. "We're hurting and we're cutting costs in places"
Nov 10, 2020, 8:43 pm
#1496
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Technically, on domestic flights, F and J have the exact same Casper blanket and pillow except F is also supposed to get as an addition, the PE Casper blanket and smaller pillow
Nov 11, 2020, 11:03 am
#1497
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
Are Central/northern South America flights getting meals? MIA-BOG/BAQ/MDE; DFW-BOG, etc? or are people getting sick by eating a hot meal on those flights, too?
Nov 12, 2020, 6:01 pm
#1498
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
Hnl-dfw 77w f
Overall the meal service was better on my LAX-JFK Flagship First flight last month but still a respectable service from AA (except my wife's meal, ew), thankfully we did get the normal duvet bedding kit.
HNL-DFW F Menu. Found two previous menus in the seat pockets which were different, so they seem to be rotating dishes a lot.
Mai Tai and packaged Pistachios
Shrimp & Grits. The crab dip started was too mayo heavy for me, the main was ok, the pretzel roll was hard and cold, tried to warm it up on the hot place but no help.
Yes we did get bedding.
Breakfast, the fruit was ripe and fresh, yogurt is yogurt, dipping pieces of the cold croissant in the coffee was the only way to save it. Why can't they just heat up the bread at this point?!?!
Wife ordered the pasta, which was cold, unappetizing, and inedible. I heard someone else with the same dish ask to have it heated up more, but she just wanted to go to sleep so she let it go.
HNL-DFW F Menu. Found two previous menus in the seat pockets which were different, so they seem to be rotating dishes a lot.
Mai Tai and packaged Pistachios
Shrimp & Grits. The crab dip started was too mayo heavy for me, the main was ok, the pretzel roll was hard and cold, tried to warm it up on the hot place but no help.
Yes we did get bedding.
Breakfast, the fruit was ripe and fresh, yogurt is yogurt, dipping pieces of the cold croissant in the coffee was the only way to save it. Why can't they just heat up the bread at this point?!?!
Wife ordered the pasta, which was cold, unappetizing, and inedible. I heard someone else with the same dish ask to have it heated up more, but she just wanted to go to sleep so she let it go.
Nov 12, 2020, 6:28 pm
#1499
Join Date: Jan 2013
Posts: 54
Overall the meal service was better on my LAX-JFK Flagship First flight last month but still a respectable service from AA (except my wife's meal, ew), thankfully we did get the normal duvet bedding kit.
Wife ordered the pasta, which was cold, unappetizing, and inedible. I heard someone else with the same dish ask to have it heated up more, but she just wanted to go to sleep so she let it go.
Wife ordered the pasta, which was cold, unappetizing, and inedible. I heard someone else with the same dish ask to have it heated up more, but she just wanted to go to sleep so she let it go.
Oh my. I think my dog yacked up something like that once.
Nov 12, 2020, 6:48 pm
#1500
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
That looks awful, and I bet it's a lot of senior FAs not caring at all. This is a hey day for them. Survived furlough and onboard service (never monitored) at all time lows. I hope very single non-compliant FA gets reported on here. If they're banning pax for not following the rules, FAs need to be identified by the company for not following policy.