Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Oct 30, 2020, 2:42 pm
#1411
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Under the new catering scheme, there are no more exceptions under 900 miles, unfortunately. Just flew DFW ORD and there was nothing other than drinks in F.
Just flew BOS-ORD (just under 900 miles but an exception route) and no meals, but very attentive beverage service.
Oct 30, 2020, 2:54 pm
#1412
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
So I realize I am probably a day early, but hopefully with the re-opening of Hawaii tourism tomorrow it won't take long to get an answer. I know DFW-HNL is getting a reasonably "normal" level of service in F, but how about the narrowbody service out of PHX-HNL? From my reading of the website I would assume they are getting meals and even bedding, however on a sample booking for next month it just says "refreshments," same as any other narrowbody domestic First flight lately. AA isn't really sending a plane to Hawaii for 7 hours with just a cheese plate are they?
Oct 30, 2020, 2:59 pm
#1413
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
So I still haven’t seen any first hand accounts of the narrow body service to HNL since the islands opened. The AA Twitter team tells me the flight from PHX will indeed just get the pre-packaged meal choices, that is how the flight is noted on AA.com also but the meals page seems to indicate all flights to Hawaii are meal routes not just the 77W from DFW, so who knows. I have an early morning flight in to PHX and short connection there, so I’ll need to try and get a lunch in quickly or pack some food if one snack item is all we are getting.
Oct 30, 2020, 3:03 pm
#1414
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Oct 30, 2020, 3:05 pm
#1415
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
Oct 30, 2020, 3:11 pm
#1416
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,511
Just flew PHX-REDMOND, OR for 2.5hrs on a CR7 and we didn’t even get offered beverages in FC. 
I flew PHX-Portland last month on a 737 and got a sandwich in FC.
I thought I would at least get one of those!
I flew PHX-Portland last month on a 737 and got a sandwich in FC.
I thought I would at least get one of those!
Oct 30, 2020, 3:32 pm
#1417
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Just note that because of the design of the F cabin, light from the forward galley can disturb you and AA doesn't provide amenity kits on flights from/to Hawaii so on overnight flights, I would bring eyeshades just in case
Oct 30, 2020, 3:43 pm
#1418
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,031
indeed served by an excellent flight attendant . Service was taken back to front again...this is the third time in a row this happened. Flying north, west and south. Ugh.
Oct 30, 2020, 4:01 pm
#1419
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Eagle flights seem to be a crap shot when it comes to F service. I don't think there's any food for Eagles flights, even those over 900 miles.
Oct 30, 2020, 6:37 pm
#1420
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
It’s crazy that J and F are getting the same food even on long haul international
was gonna book that but it’s just not worth it...F lounge/dining closed and the same food as J? Heck, on the 77W some would even argue the J seat is better and more private
only advantage of F is a bit more private but if you’re in the J mini cabin it’s basically the same
lame
was gonna book that but it’s just not worth it...F lounge/dining closed and the same food as J? Heck, on the 77W some would even argue the J seat is better and more private
only advantage of F is a bit more private but if you’re in the J mini cabin it’s basically the same
lame
Oct 30, 2020, 6:47 pm
#1421
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
thanks, I had seats in the mini J cabin but I have flown in J on the AA 77W and other cirrus seats, I haven’t flown in 77W F with AA so this is as good a chance as any, even though I hear they aren’t that great for sleeping.
Oct 30, 2020, 6:47 pm
#1422
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Still, pretty sad they can't differentiate the service any better than they are.
Oct 31, 2020, 1:17 am
#1424
Join Date: Nov 2011
Posts: 84
Oct 31, 2020, 10:50 am
#1425
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Recent travels:
10/11 BIS-DFW CRJ-700: Beverages on request only and the snack bag. Pretty disappointing for a long flight
10/11 DFW-RDU A-319: Fruit and cheese plate or the sandwich.
10/12 RDU-CLT-ATL A-319/A-320: Proactively offered Full drinks to F passengers
10/14 CHS-PHL-RDU CRJ-900/A-319: Proactively offered Full drinks to F passengers
10/17 RDU-CLT-DCA A-321/A-321: No service first flight, proactively offered drinks to F passengers
10/23 RDU-PHL A-319: No service at all. Annoying as this flight was delayed
10/24 PHL-DFW A-321: Proactive drinks and refills and fruit and cheese or sandwich
So what's the lesson from my October AA travels? it's still inconsistent but it seems to be trending a little more towards better service in F.
10/11 BIS-DFW CRJ-700: Beverages on request only and the snack bag. Pretty disappointing for a long flight
10/11 DFW-RDU A-319: Fruit and cheese plate or the sandwich.
10/12 RDU-CLT-ATL A-319/A-320: Proactively offered Full drinks to F passengers
10/14 CHS-PHL-RDU CRJ-900/A-319: Proactively offered Full drinks to F passengers
10/17 RDU-CLT-DCA A-321/A-321: No service first flight, proactively offered drinks to F passengers
10/23 RDU-PHL A-319: No service at all. Annoying as this flight was delayed
10/24 PHL-DFW A-321: Proactive drinks and refills and fruit and cheese or sandwich
So what's the lesson from my October AA travels? it's still inconsistent but it seems to be trending a little more towards better service in F.