Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

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AA Predeparture Beverages: When, What and Why not?

NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.

Older posts can be read in the archived thread here.

Post by brc757rr, July 2015:

Quote:

Originally Posted by AA policy regarding PDB

Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.

Quote:

Originally Posted by brc757rr

I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.

Quote:

Originally Posted by RogerD408

Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:

@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed

This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?

Thanks to RogerD408

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Dec 13, 18, 11:48 am

#946

hurnik

Join Date: Mar 2008

Posts: 1,070

AA353 PVR - DFW Full PDB
AA2418 DFW - ORD - no PDB, only drink came with meal (same time that the not warmed nuts came with the meal). However, catering apparently didn't show up until about 5 minutes before they closed the door.
AA3459 ORD - ALB - full PDB

Dec 13, 18, 12:30 pm

#947

Global321

Join Date: Sep 2009

Location: Global

Posts: 5,560

Quote:

Originally Posted by bberg009

I get PDB on most (80-90%) of my 120-140 flights each year. What is annoying is the run towards cheaper and cheaper choices. We used to get GlenLivet scotch in coach and first class. Now they only have 3 bottles on all domestic flights and only in first class. So, when I sit on row #4 , it is always gone, and I have to settle for the cheapest crap whiskey in the world -Dours (aka “advanced paint remover”) Charge me $5 bucks extra per ticket and stop the “race to the bottom”).. BTW: that also goes for that crazy snack basket with the wierdest food every seen).. so, good AA service, great attendants, but questionable/limited product in PBS.

Got it... you fly UA/DL 100+ flights a year. 🤣🤣🤣

CMK10 and AANYC1981 like this.

Dec 13, 18, 2:25 pm

#948

rhg247

Join Date: Oct 2006

Location: Virginia

Posts: 226

11/25 AA3776 RIC - LGA Full PDB
11/25 AA0044 JFK - CDG OJ/Water/Sparkling Tray (I didn't see anyone ask for anything special, but they may have provided)
12/11 AA0071 FRA - DFW OJ/Water/Sparkling Tray (I didn't see anyone ask for anything special, but they may have provided)
12/11 AA1133 DFW - RIC No PDB offered despite boarding being completed smoothly and no catering issues. Plenty of time for chatting up front though.

Dec 16, 18, 2:32 pm

#949

CMK10

FlyerTalk Evangelist

Join Date: Jul 2002

Location: Durham, NC (RDU/GSO/CLT)

Programs: AA EXP/MM, DL PM, UA 1K, WN A-List, HH DIA, Hyatt Glob, IHG Dia-AMB, Marriott Titanium, Hertz PC

Posts: 32,806

12/8 AA 2081 RDU-PHL A-320: Full PDB
12/10 AA 2051 DCA-CLT A-320: Full PDB
12/13 AA 549 ATL-CLT A-319: Full PDB

Dec 16, 18, 6:36 pm

#950

ckendall

Join Date: Jun 2011

Location: DCA

Programs: AA EXP; BoNVoY Plat

Posts: 1,855

12/14 AA DCA-MIA not a drop to drink
12/16 AA MIA-DCA full PDB

Dec 17, 18, 3:39 pm

#951

AANYC1981

Suspended

Join Date: May 2013

Location: NYC

Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First

Posts: 7,344

LGA-CMH E175 full PDB
CMH-DFW S80 and water/OJ only
DFW-LGA LAA A32B and........nothing
LGA-MIA 737 and water/OJ only.....I asked for a Bloody Mary and FA acknowledged it but never brought it....someone else else got whatever they wanted by asking a different FA.

Pathetic Mainline flights while the regionals outshine them.

Last edited by AANYC1981; Dec 19, 18 at 3:58 am

Dec 19, 18, 7:07 am

#952

miamiflyer8

Join Date: May 2015

Location: ATL/MCO

Programs: Costco Executive, RaceTrac King of Coffee, Chick-fil-A Red

Posts: 5,217

12.17.2018 AA2043 LGA-ATL E90 Full PDB as seen from 5D in MCE.

Dec 19, 18, 8:47 am

#953

AANYC1981

Suspended

Join Date: May 2013

Location: NYC

Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First

Posts: 7,344

MIA-GGT E175 full PDB and a personal Thank You in the FC cabin from our classy pilot.

Dec 19, 18, 3:04 pm

#954

bocastephen

FlyerTalk Evangelist

Join Date: Sep 2002

Location: LAX/TPE

Programs: CO Platinum 1K, United 1K, SPG LT Platinum, National Executive Elite, Platinum TSA Hater

Posts: 37,990

12/19 AA1136 FLL DFW - no PDB no power plugs no seat back entertainment screens but one rather nasty male FA in F. Not expecting much for the rest of the flight as we push back now.

Edit to add second flight: 12/19 AA84 DFW LAX - full PDB before departure, offered proactively as everyone boarded and was getting settled in.

Last edited by bocastephen; Dec 20, 18 at 3:24 pm

Dec 19, 18, 4:10 pm

#955

msr0013

Join Date: Nov 2012

Location: DCA

Programs: AA Platinum

Posts: 64

12/13 DCA-ATL E175 (Republic) - Full PDB
12/17 ATL-DCA E175 - Full PDB

👍👍

Dec 19, 18, 8:19 pm

#956

CMK10

FlyerTalk Evangelist

Join Date: Jul 2002

Location: Durham, NC (RDU/GSO/CLT)

Programs: AA EXP/MM, DL PM, UA 1K, WN A-List, HH DIA, Hyatt Glob, IHG Dia-AMB, Marriott Titanium, Hertz PC

Posts: 32,806

12/17 AA 2796 MIA-ORD 767-300: OJ or Water

12/18 AA 426 ATL-CLT A-319: Full PDB despite late arrival
12/18 AA 1818 CLT-RDU A-320: Full PDB
12/19 AA 5631 RDU-DCA CRJ-700: No PDB. Awful service in flight too

Thus concludes my AA premium flying for the year