Jan 2, 16, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Aug 1, 17, 12:34 pm
#1
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29 JUL AA940 SCL-DFW Standard Int'l J PDB
30 JUL AA2356 DFW-DEN Full PDB
30 JUL AA2356 DFW-DEN Full PDB
Aug 1, 17, 12:43 pm
#2
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A few data points.
7/29/17 AA1301 EWR-MIA No PBD also probably the WORST crew I have experienced in over 120 segments on AA since I switched over from UA. FA that served First got to the gate as they started preboarding the wheelchairs. After breakfast was served they disappeared.
7/29/17 AA2476 MIA-BZE Open bar PBD.
7/30/17 AA842 BZE-CLT Open bar PBD. Was shocked that my request for a vodka tonic was granted since we were on the ground in an international spot. Disagreeing with some of the reports I've read on here.
7/30/17 AA1851 CLT-EWR Open bar PBD.
7/29/17 AA1301 EWR-MIA No PBD also probably the WORST crew I have experienced in over 120 segments on AA since I switched over from UA. FA that served First got to the gate as they started preboarding the wheelchairs. After breakfast was served they disappeared.
7/29/17 AA2476 MIA-BZE Open bar PBD.
7/30/17 AA842 BZE-CLT Open bar PBD. Was shocked that my request for a vodka tonic was granted since we were on the ground in an international spot. Disagreeing with some of the reports I've read on here.
7/30/17 AA1851 CLT-EWR Open bar PBD.
Aug 1, 17, 5:02 pm
#3
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The rest of the service was wonderful, thanks. I'm hoping to elaborate further in my first trip report afterwards.
Hopefully the PDB service was followed up with acceptable service en route to the islands. Cheers.
Aug 1, 17, 11:39 pm
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Aug 2, 17, 10:28 am
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Aug 2, 17, 10:31 am
#7
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Aug 4, 17, 2:10 am
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02JUL AA466, PHL-CLT, 1525-1715, full PDB
02JUL AA1814, CLT-SAT, 1825-2021, full PDB
14JUL AA1573, SAT-ORD, 0810-1102, limited PDB
02JUL AA1814, CLT-SAT, 1825-2021, full PDB
14JUL AA1573, SAT-ORD, 0810-1102, limited PDB
Aug 4, 17, 6:29 am
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Aug 4, 17, 7:06 am
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Back on topic
BOS-DCA shuttle yesterday full PDB - the FAs I recognize now have my drink ready for me before I even sit down, don't know if this is a good or bad thing. 😂
Aug 4, 17, 7:17 am
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Aug 4, 17, 8:10 am
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Aug 4, 17, 8:50 am
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Aug 4, 17, 9:41 am
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I would not expect AA to put someone on board just to watch the FAs and if this person is management they may not pay union dues. Yes, it's easy to say "put management on board" (and I have said that in the past). But, in reality, it's much more involved than that. Until they do, it is up to us to report the issues, each and every time, until AA is willing/able to address the issue. It's too prevalent to just be lack of training and dealing with performance issues is not easy without direct knowledge of the failures.
